RANGE OF AVAILABLE REPLACEMENT SYSTEMS
RINNAI HEAT PUMP INSTALLATION
Rinnai Enviroflo E Series 265L Heat Pump Installation Brisbane & Gold Coast
JR Gas & Water supplies and installs the Rinnai Enviroflo E Series 265L Heat Pump across eligible Brisbane, Gold Coast and surrounding South East Queensland service areas while this discontinued model remains available.
The E Series model is EHPS265VMT, an integrated 265 litre air-source heat pump hot water system designed as an efficiency-focused alternative to conventional electric storage hot water.
The refrigeration module, storage cylinder, controls and electric backup element are built into one outdoor appliance. Rinnai designed the system for households of up to approximately five people, with Wi-Fi timer control, R290 refrigerant, automatic disinfection, defrost protection and an electric element for backup heating.
Rinnai Enviroflo E Series 265L at a glance: 265L storage, model EHPS265VMT, up to five people under Rinnai's sizing guide, 3.6kW published heat-pump heating capacity, COP 7.6 at Rinnai's specified test condition, 46dB(A) noise, R290 refrigerant, -7°C to 43°C heat-pump operating range and built-in Wi-Fi timer control. Rinnai now classifies this model as discontinued.
Rinnai Enviroflo E Series 265L Supply & Installation at a Glance
Storage Capacity
265 litres of stored hot water in an integrated heat-pump system.
Household Guide
Rinnai positions the E Series 265L for up to approximately 5 people.
Published COP
7.6 at Rinnai's stated 32.6°C ambient and 21.1°C cold-water test condition.
Noise Level
Approximately 46dB(A) under Rinnai's published specification.
Important: The Rinnai E Series 265L Is Discontinued
Rinnai now officially lists the Enviroflo E Series 265L EHPS265VMT as discontinued.
JR currently still has the E Series represented as a supplied-and-installed product, so customers may still encounter the system through existing or remaining stock.
Rinnai also has a newer active Enviroflo 265L model, EHPG265VMT. It should not be treated as the same appliance. The newer model is taller, has different electrical requirements, different published performance and a different warranty structure.
This page therefore applies specifically to the legacy E Series EHPS265VMT. If that model is no longer available when ordered, a current Rinnai Enviroflo system should be compared separately rather than silently substituted using the specifications on this page.
Who Is the Rinnai Enviroflo E Series 265L Best For?
Replacing Electric Storage
The E Series was designed as an efficiency-focused upgrade pathway for homes already using conventional electric storage hot water.
Small to Medium Families
Rinnai's published sizing guide places the 265L system at up to five people, subject to actual household hot-water demand.
Homes Wanting an Integrated Heat Pump
The compressor, evaporator and tank are combined in one appliance rather than using a separate tank and outdoor heat-pump module.
PRODUCT SUITABILITY
Is the Rinnai Enviroflo E Series 265L Right for My Home?
A Good Choice If...
You are replacing conventional electric storage, need approximately 265L of stored hot water and have a suitable outdoor location with adequate airflow, drainage and electrical provision.
Consider Another Option If...
You want a current-production Rinnai model, require more storage, need quieter published operation or your installation location cannot provide the airflow and access required by an integrated heat pump.
JR Should Check First If...
You are converting from gas or solar, have difficult access, need significant relocation, have limited drainage or are unsure whether the existing electrical circuit suits the E Series connection requirements.
How Many People Does the Rinnai E Series 265L Suit?
Rinnai's original sizing guide positions the Enviroflo E Series 265L for up to approximately five people, and also references homes with around two bathrooms and four bedrooms.
That should still be treated as a guide rather than a guarantee. Long showers, large baths, simultaneous bathroom use and high-flow fixtures can increase household demand substantially.
The 265L cylinder provides a useful stored-water reserve, while the heat-pump module reheats the tank as required. The built-in electric element can also provide additional heating when the control logic calls for it.
Where household demand regularly sits above the practical limit of a five-person-class system, a larger current heat pump should be considered.
How Does the Rinnai Enviroflo E Series Work?
The Enviroflo E Series is an air-source heat-pump water heater. Instead of producing all hot-water heat through electric resistance, the refrigeration circuit absorbs thermal energy from the surrounding outdoor air and transfers that heat into the stored water.
The system uses R290 refrigerant. The compressor, evaporator and associated refrigeration components are integrated into the top section of the hot-water appliance.
Rinnai publishes a heat-pump heating capacity of approximately 3.6kW at its stated 32.6°C ambient and 21.1°C incoming-water test condition.
The E Series also includes a 2.1kW electric heating element. This provides an additional heating pathway when required by the operating mode or when ambient conditions fall outside the normal heat-pump operating range.
Key Features of the Rinnai Enviroflo E Series 265L
265L Integrated Storage
The hot-water cylinder and refrigeration module are combined into one outdoor appliance.
R290 Refrigerant
The E Series uses approximately 380g of R290 refrigerant.
Wi-Fi Timer
Rinnai included Wi-Fi-enabled timer functionality to help schedule water heating around household use, tariff periods or solar-PV generation.
Electric Backup Element
A 2.1kW electric element provides supplementary or alternative water heating when required.
Auto Disinfection
The control system includes an automatic disinfection function intended to help manage potential Legionella growth.
Defrost Control
Built-in anti-frost and defrost functionality helps protect the evaporator during colder ambient conditions.
Rinnai Enviroflo E Series 265L Specifications
| Brand | Rinnai |
|---|---|
| Range | Enviroflo E Series |
| Model | EHPS265VMT |
| Current Manufacturer Status | Discontinued |
| Product Type | Integrated air-source heat-pump hot water system |
| Tank Volume | 265L |
| Rinnai Household Guide | Up to 5 people |
| Height | 1764mm |
| Diameter | 620mm |
| Hot Water Outlet Height | 1131mm |
| Cold Water Inlet Height | 136mm |
| Empty Weight | 120kg |
| Published Sound Level | 46dB(A) |
| Heat Pump Ambient Range | -7°C to +43°C |
| Ingress Protection | IP24 |
| Storage Connections | ISO 7.1 ¾" RP |
| PTR Connection | ISO 7.1 ¾" RP |
| PTR Setting | 850kPa |
| Recommended PLV | 500kPa |
| PLV Required With ECV | Where mains pressure exceeds 680kPa |
| PLV Required Without ECV | Where mains pressure exceeds 800kPa |
| Refrigerant | R290 |
| Refrigerant Mass | Approx. 380g |
| Electric Element | 2.1kW |
| Refrigeration Module Maximum Input | 1.1kW |
| Published Maximum Energy Output | 4.5kW |
| Published Heat-Pump Heating Capacity | 3.6kW at stated test condition |
| Published COP | 7.6 at stated test condition |
| Electrical Supply | 220–240V AC / 50Hz |
| Maximum Current | 10A |
| Factory Connection | 15A plug fitted |
The COP 7.6 and 3.6kW heating-capacity figures are measured at Rinnai's nominated 32.6°C ambient and 21.1°C cold-water inlet condition. They should not be presented as fixed performance under every real-world operating condition.
How Efficient Is the Rinnai Enviroflo E Series?
Rinnai originally promoted the E Series as using up to 75% less energy than a standard electric water heater of the same capacity under its nominated AS/NZS 4234 comparison conditions.
That percentage should not be interpreted as a guaranteed household electricity-bill reduction. Rinnai states that actual savings vary with climate zone, the water heater being replaced, hot-water consumption and energy tariffs.
The published COP of 7.6 is likewise a test-condition result rather than a fixed annual COP.
For Brisbane and Gold Coast households with rooftop PV, timer-based daytime operation can potentially increase use of self-generated solar electricity, but the actual financial result depends on solar production, household loads and electricity tariffs.
Wi-Fi Timer and Solar PV Compatibility
The E Series includes a Wi-Fi-enabled timer function rather than the newer SmartLife control platform used on some later Rinnai Enviroflo models.
Timer scheduling can help shift hot-water heating into suitable operating windows, including periods when rooftop solar PV is producing electricity.
The solar panels do not directly heat the water. Instead, the aim is to operate the electrically powered heat pump while onsite solar generation is available.
The best timing depends on household hot-water demand, solar-array size, electricity tariff and normal daytime appliance loads.
INSTALLATION REQUIREMENTS
What Is Required to Install the Rinnai E Series 265L?
Suitable outdoor position for the integrated heat pump
Unrestricted airflow around the refrigeration section
Stable and level supporting base
Access capable of accommodating a 620mm-wide, 120kg empty appliance
Cold-water and hot-water plumbing connections
Applicable pressure-control valves
PTR relief discharge
Condensate drainage from heat-pump operation
Suitable electrical supply
Appropriate electrical isolation
Clear future service access
Location assessed for operational noise
Heat Pump Position and Airflow
The E Series is an integrated appliance, so the heat-pump module sits directly above the storage cylinder. Unlike a split heat pump, the compressor cannot simply be relocated away from the tank.
The entire appliance therefore needs to be positioned where the upper heat-pump section can draw in and discharge air without obstruction.
A location enclosed too tightly by walls, fences, cabinetry or stored items can restrict airflow and reduce performance.
The approximately 46dB(A) published noise rating should also be considered when selecting a position near bedrooms, neighbouring boundaries or outdoor living spaces.
What's Included With Rinnai E Series 265L Installation?
Standard Replacement
Where the property qualifies for the selected JR package, installation can include supply of the E Series, removal of the existing system where included, positioning and connection to suitable existing plumbing and electrical services.
Testing & Commissioning
The cylinder, refrigeration operation, electric element, valves, drainage and controls are checked before the system is commissioned for normal use.
Possible Additional Work
Electrical alterations, new valves, pressure control, drainage improvements, relocation, pipework changes or access/base work can increase the installation scope.
How Much Does Rinnai Enviroflo E Series 265L Installation Cost?
Current supplied-and-installed pricing is shown in JR's live product and installation selector above. This keeps remaining product availability, pricing, package selection and applicable certificate treatment within the live product page.
The final Rinnai Enviroflo E Series 265L installation cost depends on the system being replaced, electrical connection, water pressure, valves, drainage, access and whether the appliance can remain in a suitable existing outdoor location.
A straightforward external electric-storage replacement can be simpler than a gas conversion, solar conversion or job requiring relocation and new drainage.
Because the E Series is discontinued, product availability should be confirmed as part of the purchase rather than assumed from historical range information.
BRISBANE INSTALLATION
Rinnai Enviroflo E Series 265L Installation Brisbane
JR Gas & Water installs the Rinnai Enviroflo E Series 265L in Brisbane while the discontinued model remains available through JR.
For Brisbane homes replacing electric storage, JR checks the existing tank position, airflow, electrical supply, pressure control and drainage before confirming whether the site suits an integrated heat pump.
The unit's up-to-five-person sizing direction can suit many small-to-medium family homes, but household demand should be assessed instead of selecting solely from the 265L tank size.
Eligible service coverage extends across Greater Brisbane and surrounding areas including Logan, Ipswich, Redlands and Moreton Bay.
GOLD COAST INSTALLATION
Rinnai Enviroflo E Series 265L Installation Gold Coast
JR Gas & Water also installs the Rinnai Enviroflo E Series 265L on the Gold Coast across eligible service areas while remaining product stock is available.
The integrated format can provide a practical upgrade from a conventional outdoor electric cylinder where there is sufficient space above and around the unit for heat-pump airflow.
Drainage is particularly important because a heat pump produces condensate in addition to the normal hot-water relief discharge.
JR can assess access, airflow, electrical supply, drainage and household demand before the installation package is confirmed.
Can the Rinnai E Series 265L Replace My Existing Hot Water System?
Replacing Electric Storage
This is the most direct upgrade pathway where the outdoor location, electrical supply, access and plumbing can support the integrated heat pump.
Replacing Another Heat Pump
An existing heat-pump site can be useful, but unit dimensions, power connection, valve requirements and drainage should still be checked.
Replacing Gas Hot Water
A gas-to-heat-pump conversion can require electrical work, plumbing alterations and separate licensed work on the redundant gas service.
Replacing Solar Hot Water
Solar-to-heat-pump conversions may require roof-system isolation or removal and changes to the existing solar plumbing.
Replacing a Smaller Tank
The 265L storage volume can increase available hot water, but the much larger physical appliance still needs suitable access and outdoor space.
Relocating the Heat Pump
Relocation can require new pipework, electrical cabling, drainage and base work and should be assessed separately.
E Series 265L vs Current Rinnai Enviroflo 265L
| Specification | E Series EHPS265VMT | Current 265L EHPG265VMT |
|---|---|---|
| Manufacturer Status | Discontinued | Current |
| Tank Volume | 265L | 265L |
| Rinnai Household Guide | Up to 5 people | Up to 5 people |
| Height | 1764mm | 1933mm |
| Diameter | 620mm | 640mm |
| Empty Weight | 120kg | 118kg |
| Published Noise | 46dB(A) | 46dB(A) |
| Ambient Heat-Pump Range | -7°C to 43°C | -7°C to 45°C |
| Heat-Pump Heating Capacity | 3.6kW | Approx. 4.0kW |
| Published COP | 7.6 at stated test condition | 8.5 at stated test condition |
| Electric Element | 2.1kW | 2.4kW |
| Maximum Rated Current | 10A | 13.5A |
| Domestic Cylinder Parts Warranty | 5 years | 7 years |
The newer 265L model should therefore be treated as a separate product generation rather than a specification update to the E Series page.
COMMON QUESTIONS
Rinnai Enviroflo E Series 265L Installation FAQs
Is the Rinnai Enviroflo E Series 265L still a current model?
No. Rinnai currently marks the EHPS265VMT E Series 265L as discontinued. JR still lists the model while remaining availability permits.
How much does Rinnai E Series 265L installation cost?
Use JR's live product and installation selector for current supplied-and-installed pricing. Final cost depends on access, electrical work, valves, pressure control, drainage and the system being replaced.
Can JR install the Rinnai E Series 265L in Brisbane?
Yes, subject to remaining product availability and site suitability.
Can JR install the Rinnai E Series 265L on the Gold Coast?
Yes, subject to stock availability and suitable site conditions.
What is the model number?
The Rinnai Enviroflo E Series 265L model number is EHPS265VMT.
How many people does it suit?
Rinnai originally sized the E Series 265L for up to approximately five people. Actual suitability depends on household hot-water usage.
What are the Rinnai E Series 265L dimensions?
The EHPS265VMT is approximately 1764mm high × 620mm diameter.
How heavy is the system?
Rinnai publishes an empty weight of approximately 120kg.
How loud is the E Series?
Rinnai publishes approximately 46dB(A).
What refrigerant does it use?
The E Series uses R290 refrigerant, with approximately 380g in the published specification.
What is the published COP?
Rinnai publishes COP 7.6 at a test condition of approximately 32.6°C ambient air and 21.1°C incoming water.
What is the heat-pump heating capacity?
Rinnai publishes approximately 3.6kW heat-pump heating capacity at its nominated test condition.
Does it have an electric backup element?
Yes. The EHPS265VMT includes a 2.1kW electric heating element.
Does the E Series have Wi-Fi?
Yes. Rinnai marketed the E Series with a convenient Wi-Fi timer function.
Can it work with rooftop solar?
Yes. Timer scheduling can be used to operate the system during rooftop-PV generation periods where appropriate.
What ambient temperatures can the heat pump operate in?
Rinnai publishes a heat-pump operating range of approximately -7°C to +43°C. The electric element can operate beyond the normal heat-pump ambient range.
What electrical connection does it require?
The E Series is supplied with a 15A plug and has a published maximum current of approximately 10A. Final electrical installation must suit the manufacturer's instructions and site conditions.
Is the newer Rinnai 265L the same system?
No. The current EHPG265VMT is a newer 265L Enviroflo generation with different dimensions, electrical load, performance figures and warranty.
What is included with a standard installation?
The selected JR package can include supply, positioning, connection to suitable plumbing and electrical services, valve checks, drainage, testing and commissioning. Additional electrical, plumbing, drainage, access or relocation work may cost extra.
Rinnai Enviroflo E Series Warranty
Inner Storage Cylinder
For domestic EHPS-series use, Rinnai publishes 5 years parts coverage on the inner storage cylinder and 3 years labour, subject to the full warranty conditions.
Refrigeration Components
Rinnai publishes 3 years parts coverage and 1 year labour for EHPS-series refrigeration components under the standard domestic warranty.
Other Components
Sensors, thermostats, valves, heating elements, anodes and other listed components carry 1 year parts and labour under Rinnai's standard EHPS domestic warranty.
These warranty terms apply specifically to the legacy EHPS/EHPT series. Do not substitute the newer 7-year cylinder / 5-year refrigeration warranty published for current EHPG models onto the discontinued E Series page.
Claims Cleaned Up From the Old E Series Copy
Added the current discontinued-model status
Separated EHPS265VMT from the newer EHPG265VMT
Added the manufacturer COP 7.6 test condition
Added 3.6kW heat-pump heating capacity
Added R290 refrigerant and refrigerant mass
Added actual dimensions, weight and noise
Qualified Rinnai's up-to-75% energy-saving claim
Clarified that Wi-Fi functionality is the E Series timer system
Added correct EHPS warranty periods
Removed wording that implied this remains part of Rinnai's current production range
Why Choose JR Gas & Water for Rinnai Heat Pump Installation?
JR Gas & Water currently lists the Rinnai E Series 265L as a professionally supplied-and-installed, Lifetime Warranty eligible product while remaining stock is available.
Heat-pump performance depends heavily on installation. Airflow, drainage, electrical supply, pressure control, positioning and household sizing all need to be considered together.
JR assesses the property rather than treating a heat-pump replacement as a simple tank swap.
COMPARE YOUR OPTIONS
Compare Rinnai & Heat Pump Hot Water Systems
Hot Water Systems
Compare JR's current electric, heat pump, gas and solar hot-water systems.
Heat Pump Hot Water Systems
Compare current heat-pump brands, tank sizes, efficiency, noise and installed options.
Rinnai Hot Water Systems
Compare JR's current Rinnai electric, gas and Enviroflo hot-water systems.
READY TO INSTALL
Install the Rinnai Enviroflo E Series 265L With JR Gas & Water
The Rinnai Enviroflo E Series EHPS265VMT is a discontinued 265L integrated heat pump combining R290 refrigeration, a 2.1kW electric backup element, Wi-Fi timer control, automatic disinfection and defrost protection in one outdoor appliance.
Where remaining stock is available and the property suits the system, JR Gas & Water can supply and install the E Series across eligible Brisbane and Gold Coast service areas.
If E Series stock is no longer available, compare JR's current Rinnai Enviroflo range rather than assuming the newer 265L model has the same specifications or warranty.
ZipPay – 6-Month Interest-Free on All Products
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Afterpay – 8 Weeks, No Interest
With Afterpay, spread the cost of purchases across four equal installments, due every two weeks, over an 8-week period. There’s no interest, and as long as payments are made on time, there are no fees. Perfect for purchases between $100 and $1,500​
Plenti Finance – For Reclaim Systems Only
Plenti Finance is available exclusively for Reclaim Energy systems. This option offers tailored repayment terms with competitive interest rates, helping make eco-friendly choices more affordable. For more detailed information on Plenti’s terms and eligibility for Reclaim systems, visit the Reclaim Energy finance page​
Brand - Rinnai
Model Number - EHPS265VMT
Volume - 265L
Width - 620mm
Height - 1764mm
Manufactured In - China
Cylinder/ Heat Exchange Material - Steel
Cylinder/Heat-Exchange Warranty - 5 Years
Noise Level - 46dBa
Dry Weight - 120kg
Energy Source - Solar
Wifi Controller Built in or Compatible - Yes
Built In Timer - Yes
LED/LCD Status Indicator - Yes
Coefficient of Performance (COP) - 7.6
If you're in Queensland and considering a new electric hot water system, JR Gas & Water is the company to choose. Here's why:
Experience and Expertise: JR Gas & Water has over 10 years of experience in the gas and plumbing industry. Their team of licensed and insured professionals is highly skilled and knowledgeable about all aspects of electric hot water system installation, maintenance, and repair. They can provide expert advice on the best system for your needs and ensure a smooth installation process.
Quality Products: JR Gas & Water uses only high-quality products from trusted brands to ensure your electric hot water system is reliable and efficient. They also offer a range of options to suit different budgets and requirements.
Competitive Pricing: JR Gas & Water offers competitive pricing for their electric hot water systems, ensuring that you get a great value for your investment. They also provide a detailed quote upfront, so there are no surprises or hidden costs.
Customer Service: JR Gas & Water is committed to providing excellent customer service. They are always available to answer any questions or concerns you may have and are committed to ensuring your satisfaction.
Local Business: JR Gas & Water is a locally owned and operated business in Queensland. By choosing them for your electric hot water installation, you are supporting a local business and contributing to the local economy.
Warranty and Guarantee: JR Gas & Water provides a warranty and guarantee on all their products and services, giving you peace of mind knowing that your system is covered in case of any issues.
Energy Efficiency: Electric hot water systems can be energy efficient, and JR Gas & Water can help you choose the right system for your needs. They can provide advice on energy-saving features and options, such as timers and thermostats, to help you save on your energy bills.
Safety: JR Gas & Water is committed to safety and ensuring that all installations are done to the highest safety standards. They are also familiar with local safety regulations and requirements, ensuring that your electric hot water system is installed safely and in compliance with all relevant codes.
JR Gas & Water is a reliable and experienced choice for your electric hot water system installation in Queensland. With a commitment to quality products, competitive pricing, excellent customer service, and safety, they can help you make the switch to a more efficient and cost-effective solution for your hot water needs. Contact them today to learn more about their services and how they can help you.
JR GAS & WATER INSTALLER ASSESSMENT
Our Installer Verdict
This is the part of the product page we consider most important. It is not based on manufacturer marketing or homeowner-facing specifications. This is our own assessment of what the product is actually like for our team to install, commission, service and support.
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