Work Health and Safety Act 2011
The primary Queensland legislation establishing WHS duties, consultation requirements, incident notification, enforcement and worker protections.
Open Current WHS ActJR Gas & Water WHS Reference Library
Use this section to find the Safe Work Method Statement relevant to the work being undertaken. These documents are provided as workplace references and must be read and understood where applicable before carrying out the relevant work.
JR Gas & Water WHS Reference Library
Use this section as the central reference for JR Gas & Water workplace health and safety requirements, responsibilities and general safety procedures. Open the topic relevant to the work or situation you need guidance on.
JR Gas & Water is committed to providing and maintaining, so far as reasonably practicable, a working environment that is safe and without risks to the health and safety of workers and other people who may be affected by our work.
Safety is part of planning and carrying out every job. Hazards are to be identified, risks eliminated where reasonably practicable and otherwise minimised using suitable controls. Workers are expected to follow applicable procedures, SWMS, site rules and safety directions and to raise safety concerns as soon as they are identified.
WHS Policy All WorkersManagement and supervisors are responsible for providing safe systems of work, suitable information and instruction, appropriate equipment and supervision, and for responding to identified hazards and safety concerns.
Workers and subcontractors are responsible for taking reasonable care, following applicable safety requirements, using required controls and PPE, reporting hazards and incidents, and not carrying out work they are not trained, competent or authorised to perform.
If a task cannot be completed safely, required controls are unavailable, or conditions differ materially from the planned method, stop the affected work, make the area safe where possible and contact the responsible supervisor before continuing.
Responsibilities Stop WorkRisk management is an ongoing process. Hazards should be identified before work begins and whenever work methods, site conditions, equipment or surrounding activities change.
When choosing controls, use the highest practical level of control and do not rely on administrative controls or PPE where a more effective control is reasonably practicable.
Workers affected by a safety matter should be involved in identifying hazards, considering practical controls and reviewing work methods. Consultation may occur during pre-start discussions, toolbox talks, site coordination, SWMS reviews or direct discussion with the responsible supervisor.
Where JR Gas & Water is working with builders, principal contractors, subcontractors or other businesses, relevant safety information and site requirements should be communicated and coordinated before or during the work as required.
Consultation Toolbox TalksWorkers must only carry out work they are trained, competent, appropriately supervised and legally authorised to perform. Required licences, registrations, construction induction requirements and high-risk work competencies must be current and appropriate to the activity.
Apprentices and less experienced workers must work within the level of supervision appropriate to their training, experience and the risk of the task. Do not operate unfamiliar plant or perform unfamiliar work without instruction and authorisation.
Competency Licences SupervisionPPE must be selected for the actual task and hazards, fitted and used correctly, kept serviceable and replaced when damaged, contaminated or no longer suitable.
Tools, plant and equipment must be suitable for the task, used in accordance with relevant instructions and maintained in a safe condition. Carry out applicable pre-use checks and remove faulty or unsafe equipment from service.
Guards and safety devices must not be bypassed. Electrical tools and leads must be suitable for the environment and protected as required. Only trained and authorised people may operate plant requiring specific competency or licensing.
Plant Tools Electrical EquipmentHazards, near misses, injuries, damage and incidents should be reported to the responsible supervisor as soon as practicable. Immediate priorities are to protect people from further harm, make the area safe where it is safe to do so and obtain first aid or emergency assistance where required.
Serious work-related incidents may have external notification and site-preservation requirements. Management is responsible for coordinating those requirements and the incident review. Workers should not disturb an incident site except where necessary to help an injured person, remove an immediate danger or as otherwise authorised.
Incident Reporting Near MissWorkers must know how to access first aid and emergency assistance for the workplace they are attending. Emergency access should be kept clear and workers should be aware of any site-specific emergency arrangements communicated by the customer, builder or principal contractor.
For a life-threatening emergency, contact emergency services. Give first aid only where it is safe to do so and within your level of training. Notify the responsible supervisor as soon as possible after the immediate emergency has been addressed.
First Aid EmergencyWork areas should be kept orderly and free from avoidable slip, trip and access hazards. Tools, materials, plant and waste should be stored or positioned so they do not create unnecessary risk.
Use suitable barriers, signage, exclusion areas or other controls where customers, children, pets, pedestrians, other workers or members of the public could enter or be affected by the work. Protect customer property and leave the work area in a safe condition.
Housekeeping Public ProtectionSafety controls and work methods should be reviewed when the task changes, site conditions change, a new hazard is identified, a control is not working as intended, an incident occurs or consultation identifies the need for review.
Workers should use the current version of JR Gas & Water safety documents from this WHS reference page. Printed, downloaded or saved copies may become outdated and should not be relied on where a newer controlled version is available.
Review Document ControlJR Gas & Water WHS Reference Library
Use these guides as a quick reference when planning or carrying out common JR Gas & Water work. These summaries do not replace the applicable SWMS, licence requirements, manufacturer instructions or site-specific controls.
Plan the work so exposure to a fall is eliminated where reasonably practicable. Where a fall risk remains, use the most effective practical control for the task and site before relying on lower-level controls.
Roof and ceiling spaces can contain electrical, heat, access, structural, vermin, insulation and restricted-movement hazards. Inspect the space and determine a safe access and work method before entering.
Plan excavation work before digging. Consider underground services, soil and ground stability, water, adjacent structures, access, plant movements, spoil placement, public access and the expected depth and duration of the excavation.
Drainage work may involve excavation, suspended work, manual handling, biological exposure, confined-space hazards, powered plant and existing underground services. Identify which hazards are actually present before starting.
Do not enter a confined space unless the space has been correctly identified and all required confined-space controls, authorisations and emergency arrangements are in place.
Gas work must be carried out by appropriately licensed and competent people using the correct work method for the installation, gas type and task.
Treat exposed, damaged, unknown or potentially energised electrical equipment and services as a serious hazard. Plumbing and gas work can bring workers into contact with wiring, appliances, underground services and roof-space electrical installations.
Identify hazardous chemicals before use and follow the current label and Safety Data Sheet requirements for handling, storage, PPE, first aid, spills and disposal.
Cutting, drilling, grinding and disturbing some materials can generate hazardous airborne contaminants. Prevent or reduce the generation and spread of dust before relying on respiratory protection alone.
If material is suspected to contain asbestos and the planned work may disturb it, do not drill, cut, break or otherwise disturb the material until it has been properly assessed and the correct controls are in place.
Plan lifts before moving hot water systems, pipework, equipment, materials or other awkward loads. Use mechanical aids or team handling where they reduce the risk.
Separate workers, customers and the public from moving vehicles and plant wherever reasonably practicable. Consider reversing, blind spots, excavation plant, loading areas, roadside work and pedestrian access.
Before brazing, soldering, grinding, cutting or other work capable of creating heat, flame or sparks, identify combustible materials, flammable atmospheres and nearby services.
Weather and environmental conditions can change the risk of work at heights, roof-space work, excavation, electrical work and manual tasks. Reassess work when conditions deteriorate.
JR Gas & Water WHS Reference Library
Use these guides as a quick reference when an emergency, incident, near miss or uncontrolled hazard occurs. Make people safe first, stop the affected work and follow any site-specific emergency plan, principal contractor requirements and directions from emergency services.
Do not place yourself or anyone else at further risk while attempting to assist. Provide first aid only when it is safe and within your training.
JR Gas & Water WHS Reference Library
This section explains the main WHS records and registers used by JR Gas & Water and what information they are intended to contain. It is a reference guide only. Actual records are maintained in the approved company systems and workplace files.
Records used to confirm workers have received the training, induction and task instruction required for the work they perform.
Used to keep current evidence of licences, registrations and authorisations required for particular work or equipment.
Used to record the issue, replacement and management of personal protective equipment supplied for work.
Provides a central record of plant and equipment used by the business and supports inspection, servicing, maintenance and defect management.
Records inspection, testing and maintenance information for electrical leads, portable electrical equipment and associated safety devices where required.
Provides a controlled list of JR Gas & Water Safe Work Method Statements and their current document status.
Records the job-specific assessment of work, site conditions, hazards, controls and whether additional SWMS requirements apply.
Records that the applicable SWMS has been reviewed for the actual job, relevant controls are understood and the workers involved have been identified and consulted.
Provides a record of safety consultation, toolbox discussions, changes to work methods and important WHS information communicated to workers.
Provides a record of hazards, near misses, injuries, incidents and corrective actions so recurring risks can be identified and managed.
Provides a reference list of hazardous chemicals used or stored for work and the current Safety Data Sheet information associated with them.
Supports checks that first aid and emergency equipment remains available, accessible and serviceable.
Tracks WHS issues that require action following inspections, incidents, hazard reports, audits, consultation or document reviews.
Provides the controlled reference set for the business WHS system.
WHS records should be stored in the approved company system so they can be located when required for supervision, investigation, review, audit, client requirements or regulatory purposes.
JR Gas & Water WHS Reference Library
Quick-reference contact information for emergencies, serious incidents, safety escalation and urgent workplace assistance. This section is for reference only and does not replace the emergency and incident procedures elsewhere in the WHS Hub.
Life-threatening emergency
000
Police, Fire or Ambulance. Make the immediate area safe only if it is safe to do so, then follow the JR Gas & Water emergency and incident escalation process.
Primary WHS / Supervisor Contact
Jarred White
0437 543 860
First internal contact for unsafe work, serious hazards, incidents, SWMS questions and work that must be stopped or reassessed.
Secondary / After-Hours Escalation
Ruby Mana
0478 521 501
Use where the primary contact cannot be reached or the incident occurs outside normal operating hours.
JR Gas & Water Office
Office / Administration
1800 161 280
General workplace, customer, job and administrative escalation during business hours.
First Aid Contact
Jarred White
0437 543 860
Use for workplace first aid assistance where emergency services are not immediately required.
Workplace Health & Safety Queensland / Electrical Safety Office
WorkSafe Queensland
1300 362 128
WHS and electrical safety enquiries and incident notifications. Internal management remains responsible for determining and completing required regulator notifications.
Flood & Storm Assistance
Queensland SES
132 500
For non-life-threatening flood or storm emergency assistance. Use 000 where there is an immediate threat to life.
Non-Urgent Health Advice
13 HEALTH
13 43 25 84
Queensland health advice by phone. This is not a substitute for 000 in a medical emergency.
Fallen Powerlines / Shocks & Tingles
Energex Emergency
13 19 62
For Energex network emergencies in its service area. Stay clear of fallen or damaged electrical infrastructure and call 000 for a life-threatening emergency.
This section explains how JR Gas & Water controls WHS reference documents and identifies which version is current. Workers should always use the current online version of a policy, procedure, guide or SWMS.
Use this register to identify the current controlled version of major WHS references. Replace the placeholders as documents are formally issued.
| Document No. | Document / Reference | Current Version | Effective Date | Review Date | Approved / Owner | Status |
|---|---|---|---|---|---|---|
| WHS-HUB | JR Gas & Water WHS & Safety Hub | Rev 1 | [DATE] | [DATE] | Jarred White | Current |
| WHS-POL-001 | Work Health & Safety Policy | Rev 1 | [DATE] | [DATE] | Jarred White | Current |
| WHS-MAN-001 | WHS Manual & General Safety Procedures | Rev 1 | [DATE] | [DATE] | JR Gas & Water | Current |
| WHS-SWMS | Safe Work Method Statement Library | See individual SWMS | See document | See document | JR Gas & Water | Current |
| WHS-ERP-001 | Emergency, Incident & Hazard Response Guide | Rev 1 | [DATE] | [DATE] | Jarred White | Current |
| WHS-CON-001 | Emergency Contacts & Important Numbers | Rev 1 | [DATE] | [DATE] | JR Gas & Water | Current |
Current Approved version available for use.
Under Review Existing version is being reviewed. Follow management direction where changes may affect work.
Superseded Do not rely on this version for current work.
Use this section as the central reference point for Queensland WHS legislation and the main codes and regulator guidance relevant to JR Gas & Water work. Where requirements change, the current official Queensland source takes precedence over an older saved or printed copy.
The primary Queensland legislation establishing WHS duties, consultation requirements, incident notification, enforcement and worker protections.
Open Current WHS ActDetailed Queensland requirements for managing workplace risks, construction work, high-risk construction work, plant, hazardous chemicals, confined spaces, falls and other regulated hazards.
Open Current WHS RegulationPlain-language information about Queensland WHS legislation, duties, rights, responsibilities and the relationship between the Act, Regulation and codes of practice.
Open WHS Laws GuideOfficial WorkSafe Queensland library of approved codes of practice. Use this source to check the current code, commencement date and any variation or amendment.
Open Codes of PracticeCore guidance for identifying hazards, assessing risks, selecting controls using the hierarchy of controls and reviewing control measures.
Guidance for consultation with workers and coordination with other businesses, contractors and duty holders who may share WHS responsibilities.
Guidance for first aid equipment, facilities, access to trained first aiders and workplace first aid arrangements.
General workplace guidance covering facilities, working environment, access, lighting, ventilation, housekeeping and related workplace conditions.
Reference for fall-risk management, work at height, access systems, edge protection, ladders, fall prevention and fall-arrest considerations.
Reference for scaffold selection, erection, use, inspection, access and work performed from scaffolding.
Reference for excavation and trenching hazards including ground collapse, underground services, access, plant interaction and excavation controls.
Reference for identifying confined spaces, entry controls, atmospheric hazards, isolation, communication, standby arrangements and emergency planning.
Reference for protecting workers, road users and pedestrians where construction or maintenance work interacts with traffic.
Reference for plant selection, guarding, use, maintenance, inspection, isolation and interaction between workers and powered plant.
Reference for lifting, carrying, pushing, pulling, repetitive work, awkward postures and other hazardous manual tasks.
Reference for hazardous chemical identification, storage, handling, exposure controls, labels, registers and safety data sheets.
Reference for asbestos identification, management, control and responding where asbestos-containing material may be present or disturbed.
Reference for workplace noise hazards, exposure assessment and controls to reduce the risk of hearing damage.
Reference for managing electrical risks in the workplace and work near overhead or underground electric lines. Check the current Electrical Safety code library before relying on older versions.
Reference for welding and related hot-work hazards including fire, fumes, radiation, gas cylinders, electrical hazards and surrounding persons.
Queensland regulator information, WHS guidance, incident notification information, codes of practice and compliance resources.
Official source for current Queensland Acts, Regulations, amendments and point-in-time legislative versions.
Central reference point for current Safety Data Sheets (SDS) for hazardous chemicals used, handled or stored by JR Gas & Water. Check the applicable SDS before using an unfamiliar chemical or whenever first aid, spill, fire, storage, exposure or PPE information is required.
Search by product, supplier, use or storage location. Each listed hazardous chemical should link to its current SDS.
| Product | Supplier / Manufacturer | Category | SDS Date / Version | Typical Location | SDS |
|---|---|---|---|---|---|
| JR SDS files have not yet been added to this section. Add each current product SDS to the data list in the code below. | |||||
An SDS normally follows a standard 16-section structure. These are the sections most commonly needed in the field.
Product name, supplier and emergency contact information.
Hazard classification, signal words, pictograms and precautionary information.
What to do following inhalation, skin contact, eye contact or ingestion.
Suitable extinguishing methods and chemical-specific fire hazards.
Personal precautions, containment and clean-up guidance.
Safe handling, storage conditions and incompatibilities.
Exposure controls, ventilation and required personal protective equipment.
Conditions and materials to avoid and potentially hazardous reactions.
Use the official Queensland sources below where detailed regulatory guidance is required.
Reference guide for the main licences, construction induction, training and competency requirements that may apply to JR Gas & Water work. The exact requirement depends on the task, worker role, licence scope, plant being used and site conditions.
Workers carrying out construction work should have the required general construction induction training and be able to produce their construction induction card where required.
Plumbing and drainage work must only be performed within the scope of the applicable Queensland licence, occupational licence or endorsement.
Gas work in Queensland requires the applicable gas work licence or authorisation. The licence or authority must cover the type of gas work and gas system involved.
Certain classes of work require a Queensland High Risk Work Licence. Examples include specified scaffolding, dogging, rigging, forklift, crane, hoist and pressure-equipment work.
Building, altering or dismantling certain scaffolds can require a scaffolding High Risk Work Licence. Simply using a completed scaffold is a separate issue and workers must still follow site and scaffold safety requirements.
Some hazardous tasks may require specific training, competency, instruction, supervision or site authorisation even where they are not a standalone licence class for every worker.
JR first aid arrangements should provide access to first aid equipment and an adequate number of trained people based on the nature, hazards, size and location of the work.
A worker must be competent to safely operate the plant or equipment they use. Some plant requires a specific licence; other plant requires suitable instruction, training and demonstrated competency.
This table is a reference template only. JR's actual worker licence and competency records should be maintained in the controlled company register.
| Worker | Licence / Training / Competency | Class / Scope | Licence / Card No. | Expiry / Review | Evidence Held | Status |
|---|---|---|---|---|---|---|
| [WORKER] | General Construction Induction | Construction | [CARD NO.] | [DATE / N/A] | [YES / LOCATION] | Verify |
| [WORKER] | Plumbing / Drainage Licence | [CLASS / ENDORSEMENT] | [LICENCE NO.] | [DATE] | [YES / LOCATION] | Verify |
| [WORKER] | Gas Work Licence / Authorisation | [CLASS / SCOPE] | [LICENCE NO.] | [DATE] | [YES / LOCATION] | Verify |
| [WORKER] | High Risk Work Licence | [HRW CLASS] | [LICENCE NO.] | [DATE] | [YES / LOCATION] | Verify |
Check whether legislation requires a trade, gas, HRW or other occupational licence for the activity.
Confirm the class, endorsement, authorisation and restrictions cover the actual work being performed.
Confirm suitable training, instruction, experience and supervision for the task, plant and site conditions.
Quick-reference guide for selecting, checking and using personal protective equipment and task-specific safety equipment. The applicable JSA, SWMS, SDS, site rules and manufacturer instructions determine the equipment required for the actual work.
Use suitable safety footwear for the site and task.
Use the level of protection required for flying particles, dust, chemicals, sparks or splash hazards.
Select gloves for the actual hazard rather than using one glove type for every task.
Use suitable hearing protection where noise cannot be adequately controlled by other means.
Use head protection where required by the task, site rules or risk assessment.
Use high-visibility clothing where workers need to remain readily visible.
Respiratory protective equipment must be selected for the actual airborne hazard and the controls required for the task.
Use protective clothing suitable for the task and exposure.
Use appropriate sun and heat controls during outdoor and high-temperature work.
Only use fall-protection systems selected for the task and used by suitably trained and competent workers.
Use electrical protective equipment only where it is appropriate to the task and within the worker's authorised scope.
Not all safety equipment is worn. Work areas may also require physical controls to protect workers and others.
Use this sequence as a quick reference before relying on PPE for a task.
Know what the worker is being protected from.
Apply higher-level controls before relying on PPE alone.
Match the equipment to the task, exposure and worker.
Check condition, correct fit and compatibility with other PPE.
Clean, store and replace equipment when it is no longer serviceable.
PPE requirements for a particular task should be checked against the applicable SWMS, JSA, SDS and task-specific safety guide. JR SWMS documents already identify common PPE categories including foot, hearing, high-visibility, head, eye, face, hand, protective clothing, breathing, sun and fall-arrest protection.
Quick-reference guide for selecting, inspecting, operating and removing tools, plant and equipment from service. Always follow the applicable SWMS, JSA, manufacturer instructions, licence requirements and site controls for the equipment actually being used.
Use this as a field reminder before operating tools or plant.
Confirm it is suitable for the task, material and environment.
Check for damage, leaks, cracks, loose parts and obvious defects.
Check guards, handles, interlocks, switches and emergency controls.
Check leads, batteries, hoses, fuel and other energy sources.
Confirm competency, licence or authorisation where required.
Check people, services, traffic, footing, access and exclusion zones.
Use the correct tool for the intended job and material.
Check the complete tool, not only whether it turns on.
Damaged lithium-ion batteries and chargers can create fire and electrical hazards.
Plant movement creates significant risks to operators, workers, customers and the public.
Plan for contact hazards as well as sparks, fragments, dust, noise and surrounding people.
Inspect pressurised equipment for condition, compatibility and secure connection before use.
Ladders and access equipment are work equipment and must be checked before use.
Hire status does not remove JR's responsibility to check that equipment can be used safely.
Current Queensland guidance requires specified electrical equipment and safety switches to be inspected and tested at intervals determined by the type of work. The construction-work intervals below are a quick reference only; always check the current official requirement where there is doubt.
| Equipment / Test | Construction Work Reference | Field Reminder | Status |
|---|---|---|---|
| Other specified electrical equipment used for construction work | Maximum test and tag interval: 3 months | Check the tag is current and visually inspect before use. | Current QLD Guidance |
| Transportable structures, fixed / transportable equipment and construction wiring | Maximum inspection / test interval: 6 months | Confirm the equipment category before applying an interval. | Current QLD Guidance |
| Portable safety switch — push-button user test | Daily or before each use, whichever is the longer | Do the user test before relying on the device. | Current QLD Guidance |
| Portable safety switch — operating time / current test | Maximum interval: 3 months | Must be completed by a person permitted to perform the required testing. | Current QLD Guidance |
WorkSafe Queensland provides current guidance for plant risk management and electrical equipment testing. Construction electrical inspection and testing requirements vary by equipment type, so avoid applying one blanket test interval to every item.
Quick-reference guidance for JR Gas & Water work vehicles, travel between jobs, loading and unloading, reversing, roadside stops, breakdowns and remote or isolated travel. Road rules, site traffic controls and any task-specific SWMS or traffic management requirements still apply.
Driver and passengers must remain correctly restrained while travelling.
Do not handle or interact with a phone while driving. Park safely before using it.
Do not drive when fatigue, illness, medication, alcohol or drugs make driving unsafe.
Tools, cylinders, materials and equipment must not become moving hazards.
Use safe parking, reversing and roadside controls around customers, pedestrians and traffic.
Drivers should make sure the work vehicle is safe and suitable before beginning the journey.
Navigation, messages, calls, Jobber updates and customer communication can all become distractions.
Fatigue can build during long days, early starts, heat, physical work and repeated travel between jobs.
Residential driveways, construction sites and customer properties often have restricted visibility and people moving nearby.
Tools and materials can become dangerous projectiles or shift the vehicle's handling if they are not properly stored and restrained.
Work beside a road can expose workers to passing traffic even when the plumbing or gas task itself is simple.
Traffic management work or work affecting roads may require specific plans, approvals, competencies or traffic-control arrangements.
Workers travelling or working alone may have reduced access to immediate assistance.
Prioritise getting people out of the traffic hazard before worrying about the vehicle or job schedule.
Move out of the traffic path where it is safe and practicable to do so.
Use park brake, hazards and other appropriate vehicle warning controls.
Keep workers and passengers away from live traffic and unsafe vehicle positions.
Arrange roadside or emergency assistance and notify JR where required.
Queensland requires drivers and passengers to use seatbelts correctly, restricts mobile phone use while driving, and provides specific WHS guidance for remote or isolated workers and workers exposed to traffic.
Electrical hazards are common around hot water systems, pumps, roof spaces, switchboards, existing services, power tools and damaged installations. This section is a worker reference only and does not authorise electrical work. Electrical work must only be performed by appropriately licensed or authorised electrical workers.
Important for JR plumbing, gas, roof and ceiling-space work.
Wiring, switchboards, appliances, pumps, solar, underground or overhead services.
Where required, de-energise before work or access rather than relying on PPE or careful positioning.
Use the applicable isolation and lockout process where electrical equipment must remain isolated.
Electrical testing and electrical work must stay within the authorised person's legal scope.
JR workers regularly work around equipment that has both plumbing and electrical connections.
Isolation is intended to prevent unexpected energisation while work is underway.
Turning off one switch may not remove every electrical source where alternate supplies are installed.
Refer to Section 12 — Tools, Plant & Equipment Safety for the construction electrical inspection/testing reference.
Excavation, trenching, drilling and penetration work can contact underground electricity services.
Plumbing or gas work can reach a point where electrical work is required.
Do not become a second casualty. Treat the source as energised until it has been made safe.
Do not touch a person who may still be in contact with an energised source.
Arrange safe disconnection of the electrical source without exposing another person to the hazard.
Provide first aid only once it is safe to approach and within the responder's training.
Follow the JR emergency/incident process and preserve the incident area where required.
Queensland's electrical safety requirements include specific controls for domestic roof-space entry and work, electrical isolation and lockout, work near electrical equipment, and work near overhead or underground electric lines. Always use the current official source where a legal or technical requirement needs to be confirmed.
Quick-reference guidance for renovation, plumbing, drainage, gas, roof and cutting work where asbestos-containing materials, crystalline silica or other hazardous dust may be present. This section does not authorise asbestos removal or uncontrolled dust-generating work.
Common during repair and renovation work in older Queensland buildings.
Can be generated when construction materials containing crystalline silica are processed.
Do not start dust-generating work until the material and likely hazard are understood.
Use a method or material that removes the need for hazardous dust generation where practicable.
Use effective wet suppression, on-tool extraction, enclosure or other required engineering controls.
Separate workers, customers and the public from the dust-generating activity.
Where required, use correctly selected and fitted RPE in addition to higher-order controls.
Asbestos-containing materials can occur in older residential, commercial and industrial buildings.
If the work will disturb an uncertain material, stop and have the issue resolved before continuing.
Fine respirable silica dust may not be visible even when exposure is occurring.
RPE is a supporting control. It does not stop hazardous dust being generated.
Not every hazardous airborne exposure is silica or asbestos.
High-pressure water cleaning can seriously disturb asbestos-containing materials and spread contamination.
Higher-order dust controls come first. Respiratory protection is added where the applicable task controls require it or residual exposure remains.
Use effective wet suppression, on-tool extraction, isolation or other specified engineering controls.
Use the protection level required by the applicable task/control method.
The worker must have a suitable fit-test for the specific tight-fitting respirator used.
Check the seal whenever the respirator is put on and keep the sealing area free of interfering facial hair.
Use current WorkSafe Queensland and Queensland Government asbestos/silica guidance whenever the material, control method, licensing requirement, respiratory protection or health-monitoring requirement needs to be confirmed.
Practical reference for moving hot water systems, pumps, pipe, cylinders, tools, equipment and other loads. A manual task becomes hazardous when it involves risk factors such as high or sudden force, repetitive force or movement, awkward or sustained posture, or vibration.
Heavy, stuck, unstable or unexpectedly moving loads.
Repeated lifting, carrying, pushing, pulling or gripping.
Bending, twisting, reaching, kneeling or working in restricted areas.
The same movement or posture repeated or sustained over time.
Hand-arm or whole-body vibration from tools, plant or vehicles.
A better work method is more effective than relying only on “good lifting technique”.
Weight, size, shape, grip, contents and whether it can shift.
Stairs, gates, slopes, mud, doors, corners, overhead and trip hazards.
Separate components, drain contents or reduce weight where safe and practicable.
Trolley, lifter, dolly, ramp, hoist or another suitable mechanical aid.
Use a coordinated team lift where mechanical assistance cannot fully remove the risk.
Know exactly where and how the item will be put down before moving it.
Hot water units can be bulky, awkward and difficult to grip even when the nominal weight appears manageable.
Long loads create leverage, balance, visibility and contact hazards in addition to weight.
Roof spaces, underfloor areas, plant cupboards and narrow side access can force poor posture.
A team lift can reduce individual force but can create new coordination and crush risks.
WorkSafe Queensland identifies hazardous manual tasks by risk factors including repetitive or sustained force, high or sudden force, repetitive movement, sustained or awkward posture and vibration. The current Hazardous Manual Tasks Code of Practice 2021 remains the primary Queensland code referenced by WorkSafe for managing these risks.
Practical reference for roof work, ladders, scaffolds, elevated work platforms, travel restraint, fall arrest, fragile surfaces and falling-object controls. Always use the applicable JR SWMS where the task falls within a listed work method.
Fall hazards must be managed wherever a person could fall from one level to another and be injured. Do not treat two metres as the point where fall safety begins.
Construction work involving a risk of a person falling more than two metres is high-risk construction work and requires a SWMS. Use the relevant JR SWMS and ensure the site-specific controls match the actual work.
JR's working-at-heights SWMS uses this practical order: avoid working at height first, then use passive prevention or work-positioning systems before relying on fall arrest or ladders.
Reposition, prefabricate or perform the task from a safer level where practicable.
Scaffold, work platform, perimeter guardrails or other suitable physical fall prevention.
Travel restraint, suitable EWP or another correctly designed work-positioning system.
Use only with suitable anchorage, competent workers, sufficient clearance and a workable rescue plan.
Primarily for access or light work where stability and three points of contact can be maintained.
JR A013.0 and current WorkSafe Queensland guidance both treat ladders as limited-use access/work equipment, not the default work platform.
Current Queensland guidance says construction/industrial ladders should be manufactured for industrial use and have at least a 120 kg load rating.
Set the ladder on firm footing and secure it at the top or bottom, or both ends where necessary.
For ladder access to a work platform or roof, use a securely fixed ladder extending at least one metre above the stepping-off point.
Use tool belts, backpacks, buckets/ropes or assistance so tools and materials do not prevent safe climbing.
Fragile surfaces can look similar to walkable roofing but may fail without warning.
Travel restraint is intended to prevent the worker reaching a position where a fall can occur.
Fall arrest does not prevent a fall. It is intended to limit the consequences after a fall begins.
Refer to Section 15 — Electrical Safety & Isolation Reference.
Do not create a second casualty by attempting an improvised rescue. Call emergency services where required and use the planned rescue method only where rescuers are trained, equipped and able to perform it safely.
Notify JR immediately and follow the Emergency & Incident Response section.
Check all SWMS that apply to the actual task. More than one may be relevant to the same job.
WorkSafe Queensland's current working-at-heights guidance refers to the Managing the Risk of Falls at Workplaces Code of Practice 2021. Construction work involving a risk of falling more than two metres requires a SWMS, and fall risks can still require controls below that height. Current Queensland ladder guidance also emphasises industrial-rated ladders, secure setup, three points of contact and suitable roof-access arrangements.
Practical reference for trenching, drainage excavation, ground penetration, underground-service identification, excavator work, access, spoil placement, collapse risk and emergency response. Use the applicable JR SWMS before excavation work where it applies.
Queensland requires a SWMS for construction work carried out in or near a shaft or trench with an excavated depth greater than 1.5 metres, or in a tunnel.
The work area must, so far as reasonably practicable, be secured from unauthorised access including inadvertent entry.
Excavation may also trigger SWMS requirements because of powered mobile plant, energised services, traffic, falls, gas services or another high-risk construction activity.
Do not let the excavator bucket become the service locator.
Confirm excavation route, dimensions, access, drainage work and surrounding structures.
Obtain underground essential-services information for the workplace and adjacent areas before excavation begins.
Use suitable locating, marking, hand digging or non-destructive methods before mechanical excavation near services.
Consider soil, previous disturbance, water, slope, structures, loads, weather and excavation depth.
Confirm excavation support, safe entry/exit, spoil position, plant separation and public protection before digging.
Plans are an important starting point, but the actual service position must be treated carefully onsite.
The former “Dial Before You Dig” service is now called Before You Dig Australia (BYDA). It provides a free referral service for plans and information from participating underground asset owners.
BYDA plans do not remove the need for site assessment, locating and safe excavation methods. Not every private or unregistered service will necessarily appear in a referral response.
Loads close to an excavation can increase ground pressure and contribute to collapse.
A service strike can create electrocution, fire, explosion, flooding, contamination or loss-of-service hazards.
Some excavations can accumulate gas, fumes or contaminated air.
Do not rush into a failed excavation. A secondary collapse can kill rescuers.
Keep people and additional loads away from the failed or unstable excavation.
Provide clear site access and advise emergency services that an excavation/trench collapse has occurred.
Do not enter an unstable excavation for an improvised rescue without suitable competent rescue capability.
Follow the JR incident process. Collapse or failure of an excavation or supporting shoring can be a notifiable dangerous incident.
Use all SWMS that apply to the actual excavation and associated plumbing/drainage work.
Queensland requires excavation risks to be managed, current underground essential-services information to be obtained before excavation, and SWMS to be used for applicable high-risk construction work. The current Excavation Work Code of Practice 2021 remains the Queensland approved code listed by WorkSafe.
Practical reference for pits, tanks, vessels, drains, sewer systems, some trenches, crawl spaces and other enclosed or partially enclosed work areas that may meet the legal definition of a confined space. This section is guidance only — confined-space entry must follow the applicable JR SWMS, written risk assessment, entry permit and site-specific controls.
Under Queensland WHS requirements, a confined space is an enclosed or partially enclosed space that meets specific characteristics relating to occupancy, atmospheric pressure and risk.
A structure or work area may or may not be a confined space depending on the actual conditions when entry is proposed.
If the classification is uncertain, stop and have the space assessed by a suitably competent person before entry. Do not use “we have been in there before” as the basis for deciding it is safe.
These controls must be resolved through the actual confined-space process — this web page is not the entry permit.
Identify atmosphere, engulfment, energy, access, work activity and other hazards before entry.
Isolate pipes, plant, electrical/mechanical energy and substances that could enter or affect the space.
Atmospheric testing and monitoring must match the risks identified for the space and work.
The entry permit identifies the space, controls, authorised entrants, standby arrangements and validity period.
Communication, rescue equipment, trained people and emergency procedures must be workable before entry starts.
Confined-space work requires an entry permit as part of the controlled entry process.
This WHS Hub is reference-only. The actual permit must be completed through the approved site/JR process before entry.
Prevent hazards being introduced into the space while people are inside.
Water, sewage, soil, grain, sludge, chemicals or other materials can rapidly trap or overwhelm a person.
The rescue arrangement must exist before entry. Emergency response cannot depend on somebody deciding what to do after an entrant collapses.
Stop the work, alert the standby person and call emergency services where required.
Do not enter for an improvised rescue unless you are trained, equipped and operating under the planned rescue method.
Use trained rescuers, required retrieval/rescue equipment and the controls prepared for that space.
Follow the JR incident process and preserve the site where notifiable-incident requirements may apply.
Use all SWMS that apply to the actual task. A confined-space entry may also involve drainage, excavation, electrical, gas or working-at-heights hazards.
WorkSafe Queensland states that confined-space risks must be managed and identifies specific duties including a written risk assessment, entry permits, signage, communication and emergency procedures. Its current codes library lists the Confined Spaces Code of Practice 2021, varied 1 January 2023.
Practical reference for brazing, soldering, welding, oxy-fuel work, grinding, cutting and other work that produces heat, flame or continuous sparks. The applicable SWMS, site rules, gas requirements, SDS information and hot-work permit process must be followed for the actual task.
WorkSafe Queensland describes hot work as processes that generate heat or continuous streams of sparks.
A hot-work permit may be required by the site, client, principal contractor, confined-space process or the risk controls for the task.
This WHS Hub is reference-only. Where a permit is required, it must be completed through the approved site/JR process before hot work starts. Do not treat this page as the permit.
Check the work area as well as the item being worked on.
Gas, chemicals, paint, insulation, timber, dust, vapours, cylinders and concealed combustibles.
Remove or adequately protect material that could ignite from flame, sparks, heat or hot metal.
Isolate gas, electrical and other energy or product sources that can create a fire/explosion risk.
Use suitable screens, fire-resistant blankets, barricades and other physical controls.
Use suitable extraction or ventilation for welding, brazing, soldering and coating fumes.
Confirm required extinguishing equipment, access and emergency arrangements before starting.
Containers can remain explosive even when they appear empty.
Hot work can generate metal fumes, gases and vapours from coatings or contaminants on the workpiece.
Hot work can rapidly change a confined-space atmosphere.
Compressed gas cylinders can become high-energy hazards if damaged, heated or allowed to fall.
Oxygen does not need to be a fuel to make a fire much more severe.
Prioritise people. Do not remain in danger to save tools, cylinders or customer property.
Shut down the process and isolate fuel/energy only where this can be done safely.
Warn workers, customers and others and begin evacuation where required.
Call 000 for fire, explosion, burns, gas involvement or immediate danger.
Stay away from heated gas cylinders, flammable atmospheres and unstable fire-affected areas.
Notify JR and follow the incident-response and site-preservation process.
WorkSafe Queensland defines hot work to include grinding, welding, brazing, oxy cutting, heat treatment and similar spark/heat-producing processes. Its current approved codes library lists the Welding Processes Code of Practice 2021, commenced 1 March 2021 and varied 1 January 2023.
Practical reference for establishing a safe work area at customer properties, construction sites and occupied premises. The aim is to keep workers, customers, children, pets, other trades and the public separated from hazards while maintaining clear access, tidy work areas and safe site close-out.
Access, occupants, pets, traffic, terrain, services, other trades and changing conditions.
Use barricades, signs, barriers or controlled access where people could enter a hazard area.
Maintain clear walkways and remove tools, hoses, leads, rubbish and materials from paths.
Control water, sparks, dust, falling objects, sharp edges and accidental contact with customer property.
Update controls when occupants move, weather changes, access changes or another trade enters the area.
Remove waste, secure openings, restore access and check no hazard has been left behind.
Occupied residential jobs can change quickly because people and animals move through the property.
JR SWMS documents require pedestrians or vehicles to be detoured and a Traffic Management Plan used where required when work affects a footpath or road.
JR SWMS documents use a consistent site-planning approach.
Good housekeeping is a risk control, not just presentation.
This is a quick reference, not a form to complete.
Collect offcuts, packaging, sharp waste, temporary materials and unused equipment.
Cap, cover, barricade or otherwise secure anything that remains hazardous.
Restore safe paths, gates, doors and customer access that can safely be reinstated.
Check for water, hot material, tools, leads, sharp objects, trip hazards or damage.
If a hazard must remain, make it safe, communicate it clearly and escalate through the JR process.
WorkSafe Queensland identifies poor housekeeping, spills, items in walkways, poor lighting and uncontrolled pedestrian/vehicle interaction as workplace hazards. Its current codes library lists the Managing the Work Environment and Facilities Code of Practice 2021 and the Traffic Management for Construction or Maintenance Work Code of Practice 2008.
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