JR Gas & Water WHS Reference Library

Safe Work Method Statements

Use this section to find the Safe Work Method Statement relevant to the work being undertaken. These documents are provided as workplace references and must be read and understood where applicable before carrying out the relevant work.

Important: If more than one SWMS applies to the work, review each applicable document. If site conditions, work methods or hazards differ from what is covered, stop and raise the issue with your supervisor before proceeding.

Reference document

JR Gas & Water WHS Reference Library

WHS Manual & Policies

Use this section as the central reference for JR Gas & Water workplace health and safety requirements, responsibilities and general safety procedures. Open the topic relevant to the work or situation you need guidance on.

Reference only: This page provides workplace guidance. Workers must still follow the applicable SWMS, licences, manufacturer instructions, site requirements and directions from the responsible supervisor. Where work cannot be carried out safely or the correct control is unclear, stop the affected work and escalate the issue before proceeding.
WHS Policy & Safety Commitment

JR Gas & Water is committed to providing and maintaining, so far as reasonably practicable, a working environment that is safe and without risks to the health and safety of workers and other people who may be affected by our work.

Safety is part of planning and carrying out every job. Hazards are to be identified, risks eliminated where reasonably practicable and otherwise minimised using suitable controls. Workers are expected to follow applicable procedures, SWMS, site rules and safety directions and to raise safety concerns as soon as they are identified.

WHS Policy All Workers
Responsibilities & Stop Work

Management and supervisors are responsible for providing safe systems of work, suitable information and instruction, appropriate equipment and supervision, and for responding to identified hazards and safety concerns.

Workers and subcontractors are responsible for taking reasonable care, following applicable safety requirements, using required controls and PPE, reporting hazards and incidents, and not carrying out work they are not trained, competent or authorised to perform.

If a task cannot be completed safely, required controls are unavailable, or conditions differ materially from the planned method, stop the affected work, make the area safe where possible and contact the responsible supervisor before continuing.

Responsibilities Stop Work
Hazard Identification & Risk Management

Risk management is an ongoing process. Hazards should be identified before work begins and whenever work methods, site conditions, equipment or surrounding activities change.

When choosing controls, use the highest practical level of control and do not rely on administrative controls or PPE where a more effective control is reasonably practicable.

  • Eliminate the hazard where reasonably practicable.
  • Where elimination is not practicable, consider substitution, isolation and engineering controls.
  • Use administrative controls and PPE as supporting or lower-level controls where required.
  • Review controls if they are not effective or a new hazard or changed condition is identified.
Risk Management Hierarchy of Controls
Consultation & Safety Communication

Workers affected by a safety matter should be involved in identifying hazards, considering practical controls and reviewing work methods. Consultation may occur during pre-start discussions, toolbox talks, site coordination, SWMS reviews or direct discussion with the responsible supervisor.

Where JR Gas & Water is working with builders, principal contractors, subcontractors or other businesses, relevant safety information and site requirements should be communicated and coordinated before or during the work as required.

Consultation Toolbox Talks
Training, Competency & Licences

Workers must only carry out work they are trained, competent, appropriately supervised and legally authorised to perform. Required licences, registrations, construction induction requirements and high-risk work competencies must be current and appropriate to the activity.

Apprentices and less experienced workers must work within the level of supervision appropriate to their training, experience and the risk of the task. Do not operate unfamiliar plant or perform unfamiliar work without instruction and authorisation.

Competency Licences Supervision
Personal Protective Equipment

PPE must be selected for the actual task and hazards, fitted and used correctly, kept serviceable and replaced when damaged, contaminated or no longer suitable.

  • Safety footwear and suitable work clothing.
  • Eye, face, hearing and hand protection where required.
  • High-visibility and sun protection where applicable.
  • Respiratory protection where required for the identified exposure.
  • Head protection and fall-protection equipment where the task requires it.
PPE
Tools, Plant & Equipment

Tools, plant and equipment must be suitable for the task, used in accordance with relevant instructions and maintained in a safe condition. Carry out applicable pre-use checks and remove faulty or unsafe equipment from service.

Guards and safety devices must not be bypassed. Electrical tools and leads must be suitable for the environment and protected as required. Only trained and authorised people may operate plant requiring specific competency or licensing.

Plant Tools Electrical Equipment
Hazards, Near Misses & Incidents

Hazards, near misses, injuries, damage and incidents should be reported to the responsible supervisor as soon as practicable. Immediate priorities are to protect people from further harm, make the area safe where it is safe to do so and obtain first aid or emergency assistance where required.

Serious work-related incidents may have external notification and site-preservation requirements. Management is responsible for coordinating those requirements and the incident review. Workers should not disturb an incident site except where necessary to help an injured person, remove an immediate danger or as otherwise authorised.

Incident Reporting Near Miss
First Aid & Emergency Response

Workers must know how to access first aid and emergency assistance for the workplace they are attending. Emergency access should be kept clear and workers should be aware of any site-specific emergency arrangements communicated by the customer, builder or principal contractor.

For a life-threatening emergency, contact emergency services. Give first aid only where it is safe to do so and within your level of training. Notify the responsible supervisor as soon as possible after the immediate emergency has been addressed.

First Aid Emergency
Housekeeping, Public & Site Protection

Work areas should be kept orderly and free from avoidable slip, trip and access hazards. Tools, materials, plant and waste should be stored or positioned so they do not create unnecessary risk.

Use suitable barriers, signage, exclusion areas or other controls where customers, children, pets, pedestrians, other workers or members of the public could enter or be affected by the work. Protect customer property and leave the work area in a safe condition.

Housekeeping Public Protection
Review, Changes & Document Control

Safety controls and work methods should be reviewed when the task changes, site conditions change, a new hazard is identified, a control is not working as intended, an incident occurs or consultation identifies the need for review.

Workers should use the current version of JR Gas & Water safety documents from this WHS reference page. Printed, downloaded or saved copies may become outdated and should not be relied on where a newer controlled version is available.

Review Document Control

JR Gas & Water WHS Reference Library

Task-Specific Safety Guides

Use these guides as a quick reference when planning or carrying out common JR Gas & Water work. These summaries do not replace the applicable SWMS, licence requirements, manufacturer instructions or site-specific controls.

Always use the applicable SWMS where one exists. If the work, site conditions or hazards are not adequately covered by the available guidance or SWMS, stop the affected work and raise it with the responsible supervisor before proceeding.
Working at Heights

Plan the work so exposure to a fall is eliminated where reasonably practicable. Where a fall risk remains, use the most effective practical control for the task and site before relying on lower-level controls.

  • Check access, edges, openings, roof condition, ground conditions and weather before starting.
  • Select ladders, scaffold, travel restraint or fall-arrest equipment only where suitable for the work.
  • Keep the area below controlled where tools or materials could fall.
  • Do not continue where access, equipment or fall controls are unsuitable or incomplete.
A008.0 Roofing A009.0 Solar Roof Work A010.0 Mesh / Insulation / Sheeting A011.0 Fascia / Gutters / Downpipes A013.0 Ladders A014.0 Scaffold A021.0 Travel Restraint / Fall Arrest
Roof & Ceiling Spaces

Roof and ceiling spaces can contain electrical, heat, access, structural, vermin, insulation and restricted-movement hazards. Inspect the space and determine a safe access and work method before entering.

  • For domestic roof-space work or entry, follow the current electrical-safety requirements for de-energising the relevant electrical installation unless a permitted exception applies.
  • Use suitable lighting and maintain safe footing on structural members or provided walkways.
  • Consider heat, ventilation, sharp objects, vermin, insulation, asbestos and other services.
  • Do not enter a space that cannot be accessed or worked in safely.
A012.0 Roof Space A013.0 Ladders
Excavation & Trenching

Plan excavation work before digging. Consider underground services, soil and ground stability, water, adjacent structures, access, plant movements, spoil placement, public access and the expected depth and duration of the excavation.

  • Locate and assess underground and nearby services before excavation.
  • Keep people separated from operating plant and unstable edges.
  • Provide suitable access and prevent unauthorised entry where required.
  • Reassess after weather, ground movement, water ingress or any change in excavation conditions.
A002.0 Trenching & Excavation A003.0 Drainage A004.0 Drainer
Drainage & Sewer Work

Drainage work may involve excavation, suspended work, manual handling, biological exposure, confined-space hazards, powered plant and existing underground services. Identify which hazards are actually present before starting.

  • Use suitable hygiene and PPE controls for sewage or contaminated materials.
  • Control excavation and plant hazards where drainage work is below ground.
  • Assess access, support and fall risks for suspended drainage work.
  • Treat any space that may meet the definition of a confined space as a separate confined-space issue before entry.
A003.0 Drainage In Ground & Suspended A004.0 Drainer A022.0 Confined Space
Confined Spaces

Do not enter a confined space unless the space has been correctly identified and all required confined-space controls, authorisations and emergency arrangements are in place.

  • Assess atmosphere, contaminants, engulfment, access and other hazards before entry.
  • Use required entry permits, signage, isolation and communication arrangements.
  • Ensure workers involved are trained and competent for their role.
  • Have suitable emergency and rescue arrangements before entry begins.
A022.0 Confined Space
Gas Installation Work

Gas work must be carried out by appropriately licensed and competent people using the correct work method for the installation, gas type and task.

  • Identify the gas supply, relevant isolation points and surrounding ignition sources.
  • Prevent uncontrolled gas release and maintain suitable ventilation.
  • Use suitable testing equipment and follow the applicable installation and commissioning requirements.
  • If a gas leak or unsafe condition is identified, stop the affected work, isolate where safe and escalate the issue.
A032.0 Gas Installation
Electrical Hazards

Treat exposed, damaged, unknown or potentially energised electrical equipment and services as a serious hazard. Plumbing and gas work can bring workers into contact with wiring, appliances, underground services and roof-space electrical installations.

  • Do not perform electrical work unless appropriately licensed and authorised.
  • Identify electrical services before drilling, cutting, excavation or roof-space work.
  • Use suitable serviceable electrical tools, leads and protection for the environment.
  • Stop work where exposed or unsafe electrical conditions are identified and arrange appropriate isolation or specialist assistance.
Refer to task SWMS
Hazardous Chemicals & SDS

Identify hazardous chemicals before use and follow the current label and Safety Data Sheet requirements for handling, storage, PPE, first aid, spills and disposal.

  • Keep chemicals in suitable labelled containers.
  • Use the required ventilation, isolation and PPE controls.
  • Do not mix products unless the instructions specifically allow it.
  • Report damaged containers, spills or uncontrolled exposures promptly.
SDS / Chemical Reference
Dust, Silica & Airborne Contaminants

Cutting, drilling, grinding and disturbing some materials can generate hazardous airborne contaminants. Prevent or reduce the generation and spread of dust before relying on respiratory protection alone.

  • Use lower-dust work methods, suitable extraction or suppression where required.
  • Separate other people from the affected area.
  • Use suitable cleanup methods that do not unnecessarily re-suspend dust.
  • Use respiratory protection where required as part of the overall control approach.
Refer to task SWMS
Asbestos & Suspected Asbestos

If material is suspected to contain asbestos and the planned work may disturb it, do not drill, cut, break or otherwise disturb the material until it has been properly assessed and the correct controls are in place.

  • Stop the affected work and keep unnecessary people away from the area.
  • Notify the responsible supervisor.
  • Do not attempt removal or disturbance outside the worker's training, authorisation and applicable legal requirements.
  • Use the required asbestos management, removal and disposal process where applicable.
Refer to task SWMS
Manual Handling & Heavy Items

Plan lifts before moving hot water systems, pipework, equipment, materials or other awkward loads. Use mechanical aids or team handling where they reduce the risk.

  • Consider load weight, size, grip, route, stairs, uneven ground and final placement.
  • Avoid unnecessary twisting, reaching and carrying over long distances.
  • Use trolleys, lifting equipment or additional workers where suitable.
  • Re-plan the task where the load or access makes the lift unsafe.
Hazardous Manual Tasks
Traffic, Vehicles & Mobile Plant

Separate workers, customers and the public from moving vehicles and plant wherever reasonably practicable. Consider reversing, blind spots, excavation plant, loading areas, roadside work and pedestrian access.

  • Establish exclusion areas or a safe work zone where required.
  • Use a suitable spotter or traffic-management arrangement where the task requires it.
  • Keep plant away from unstable excavation edges and overhead or underground services.
  • Do not stand within the operating or swing area of moving plant.
A002.0 Excavation Refer to task SWMS
Hot Work & Fire Risk

Before brazing, soldering, grinding, cutting or other work capable of creating heat, flame or sparks, identify combustible materials, flammable atmospheres and nearby services.

  • Remove or protect combustible materials where required.
  • Keep suitable fire-control equipment available for the task.
  • Do not carry out hot work where a flammable atmosphere or uncontrolled gas release may be present.
  • Check the area after hot work where residual heat or smouldering material could remain.
Refer to task SWMS
Heat, Weather & Environmental Conditions

Weather and environmental conditions can change the risk of work at heights, roof-space work, excavation, electrical work and manual tasks. Reassess work when conditions deteriorate.

  • Consider heat, humidity, sun exposure, wind, rain, storms and poor visibility.
  • Maintain drinking water and suitable rest arrangements for hot conditions.
  • Do not continue roof or height work where weather makes access or footing unsafe.
  • Review excavation and electrical hazards after significant rain or water ingress.
Refer to task SWMS

JR Gas & Water WHS Reference Library

Emergency, Incident & Hazard Response

Use these guides as a quick reference when an emergency, incident, near miss or uncontrolled hazard occurs. Make people safe first, stop the affected work and follow any site-specific emergency plan, principal contractor requirements and directions from emergency services.

Life-threatening emergency: call 000

Do not place yourself or anyone else at further risk while attempting to assist. Provide first aid only when it is safe and within your training.

General rule: Stop the affected work, make the area safe where possible, protect other people from the hazard and notify the JR Gas & Water supervisor or responsible person as soon as practicable.
Serious Injury or Medical Emergency

Immediate actions

  1. Stop work and check the area is safe to approach.
  2. Call 000 for a serious or life-threatening injury or illness.
  3. Provide first aid if safe and within your training.
  4. Prevent other people entering the affected area.
  5. Notify the JR supervisor or responsible person.
Do not move equipment, materials or other items at a potentially notifiable incident site unless necessary to help an injured person, remove an immediate danger or prevent further injury or damage.
Electrical Incident or Electric Shock

Immediate actions

  1. Do not touch a person who is still in contact with an electrical source.
  2. Isolate or switch off the electricity if this can be done safely.
  3. Call 000 for an electrical emergency or serious injury.
  4. Keep people away from fallen or damaged electrical lines and equipment.
  5. Provide first aid only after the electrical source is confirmed safe.
  6. Notify the JR supervisor immediately.
Treat all exposed conductors, damaged services and fallen powerlines as energised until confirmed otherwise by a competent authority.
Gas Leak, Escaping Gas or Suspected Gas Emergency

Immediate actions

  1. Stop work and warn people in the immediate area.
  2. Do not create flames, sparks or other ignition sources.
  3. Isolate the gas supply only where it is safe and you are authorised and competent to do so.
  4. Move people to a safe location and ventilate only where this can be done safely.
  5. Call 000 where there is fire, explosion, injury or an immediate threat to people.
  6. Notify the JR supervisor and follow the applicable gas emergency procedure.
Do not recommence work until the source of the leak or hazard has been identified, controlled and the area is safe.
Fire or Explosion

Immediate actions

  1. Raise the alarm and stop work.
  2. Call 000 where emergency services are required.
  3. Evacuate people from the danger area.
  4. Use a fire extinguisher only if trained, the fire is small and there is a safe escape route.
  5. Keep gas cylinders, fuels and other hazardous materials away from the affected area where this can be done safely.
  6. Notify the JR supervisor.
Never place yourself between a fire and your escape route.
Suspected Asbestos or Unexpected Hazardous Material

Immediate actions

  1. Stop disturbing the material immediately.
  2. Keep people away from the affected area.
  3. Do not drill, cut, break, sweep, vacuum or otherwise disturb suspected asbestos.
  4. Notify the JR supervisor and site representative where applicable.
  5. Arrange assessment and the appropriate control or removal process before work resumes.
If you are unsure whether a material contains asbestos, treat it as suspect until it has been appropriately assessed.
Confined Space Emergency

Immediate actions

  1. Raise the alarm and initiate the site-specific confined space emergency plan.
  2. Do not enter the confined space to attempt an unplanned rescue.
  3. Call 000 where emergency services are required.
  4. Keep the entry clear and maintain communication from outside the space.
  5. Use only the planned rescue arrangements, trained personnel and maintained rescue equipment.
  6. Notify the JR supervisor.
An unplanned entry can create additional casualties. Rescue must follow the established confined space rescue procedure.
Fall from Height or Fall-Arrest Event

Immediate actions

  1. Stop work and prevent further falls or falling objects.
  2. Call 000 for a serious fall, injury or suspended worker requiring rescue.
  3. Do not improvise a rescue that places another worker at risk.
  4. Use the planned rescue method and trained personnel where fall-arrest equipment is involved.
  5. Isolate affected ladders, scaffolds, anchors, harnesses or equipment from further use.
  6. Notify the JR supervisor.
Excavation Collapse, Ground Failure or Service Strike

Immediate actions

  1. Stop excavation and plant movement immediately.
  2. Keep people out of the excavation and establish an exclusion area.
  3. Call 000 where anyone is trapped, injured or exposed to immediate danger.
  4. For a struck electrical, gas or other hazardous service, treat the service as live or hazardous and follow the relevant emergency procedure.
  5. Notify the JR supervisor, principal contractor and relevant service authority where applicable.
Do not enter an unstable excavation or attempt an unsupported rescue.
Chemical Spill, Splash or Exposure

Immediate actions

  1. Stop work and keep others away from the affected area.
  2. Check the product label and current Safety Data Sheet for emergency and first-aid instructions.
  3. Use emergency washing, first aid and spill controls appropriate to the substance.
  4. Call 000 where there is serious injury, breathing difficulty, fire or an immediate threat.
  5. Do not clean up a spill unless you have the correct PPE, equipment and information to do so safely.
  6. Notify the JR supervisor.
Heat Illness or Severe Weather

Immediate actions

  1. Stop the affected work and move the worker to a safe, cooler location.
  2. Provide first aid and cooling measures within your training.
  3. Call 000 for collapse, confusion, loss of consciousness or other serious symptoms.
  4. Stop roof, height, excavation or outdoor work where weather creates an uncontrolled risk.
  5. Notify the JR supervisor and reassess before recommencing.
Vehicle, Mobile Plant or Traffic Incident

Immediate actions

  1. Stop plant or vehicles where safe to do so.
  2. Call 000 where there is serious injury, collision danger or another emergency.
  3. Establish an exclusion area and protect people from moving traffic or plant.
  4. Do not move damaged plant or vehicles if doing so could create further danger or disturb a potentially notifiable incident site.
  5. Notify the JR supervisor and site representative.
Customer, Public or Other Person Injured

Immediate actions

  1. Stop work and make the area safe.
  2. Call 000 for serious or life-threatening injury.
  3. Provide first aid where safe and within your training.
  4. Preserve the incident area where required.
  5. Notify the JR supervisor immediately.
  6. Record the facts, witnesses and relevant site information as directed.
Hazard Identified or Unsafe Condition

Immediate actions

  1. Stop the affected task if the hazard creates an uncontrolled risk.
  2. Isolate, barricade or otherwise prevent exposure where practical.
  3. Notify the worker in charge or JR supervisor.
  4. Review the JSA, applicable SWMS and control measures.
  5. Do not recommence until suitable controls are in place.
Near Miss

Immediate actions

  1. Stop and control any hazard that remains present.
  2. Notify the JR supervisor or responsible person.
  3. Record what happened, what could have happened and the controls required.
  4. Review the JSA, SWMS or work method before continuing where relevant.
Incident Site Preservation & Escalation

After people are safe

  1. Notify the JR supervisor or responsible person immediately.
  2. Do not unnecessarily disturb the incident area.
  3. Keep unauthorised people away from the site.
  4. Record basic facts and witnesses only when safe to do so.
  5. Management will determine whether regulator, insurer, principal contractor or other formal notification is required.
  6. Do not restart affected work until authorised and the risks have been reassessed.
Where an incident may be legally notifiable, the incident area may need to remain undisturbed while the required notifications and instructions are obtained.
Recommencing Work After an Incident or Hazard

Before restarting

  1. Confirm the immediate hazard has been controlled.
  2. Review the JSA and all applicable SWMS.
  3. Update or add controls where conditions, hazards or work methods have changed.
  4. Confirm affected workers understand the revised controls.
  5. Replace, repair or isolate damaged plant, tools or PPE.
  6. Obtain supervisor or site authorisation where required before recommencing.

JR Gas & Water WHS Reference Library

WHS Records, Registers & Reference Documents

This section explains the main WHS records and registers used by JR Gas & Water and what information they are intended to contain. It is a reference guide only. Actual records are maintained in the approved company systems and workplace files.

Reference only: Workers do not complete records from this page. Where a record, licence, register, inspection or sign-off is required, use the current JR Gas & Water process or system nominated for that record.
Worker Training & Competency Records

Purpose

Records used to confirm workers have received the training, induction and task instruction required for the work they perform.

Typical records

  • Company and site inductions
  • Construction industry induction card details
  • Task-specific training and competency evidence
  • Plant or equipment competency where applicable
  • Toolbox and safety training attendance
  • Apprentice supervision and competency information where relevant
Workers should only carry out work they are trained, competent and authorised to perform.
Licence & Authorisation Register

Purpose

Used to keep current evidence of licences, registrations and authorisations required for particular work or equipment.

May include

  • Plumbing licences and registrations
  • Gas work licences and endorsements
  • Driver licences
  • High-risk work licences where applicable
  • Plant or equipment licences and competency evidence
  • Construction induction cards
  • Expiry and renewal dates
Licence and competency requirements must be checked before assigning work that requires a specific authorisation.
PPE Issue & Replacement Records

Purpose

Used to record the issue, replacement and management of personal protective equipment supplied for work.

PPE may include

  • Safety footwear
  • Eye and face protection
  • Hearing protection
  • Gloves
  • High-visibility clothing
  • Respiratory protection
  • Head protection
  • Sun protection
  • Fall-restraint or fall-arrest equipment
PPE must be appropriate to the hazard, kept serviceable and replaced when damaged, expired or no longer fit for purpose.
Plant & Equipment Register

Purpose

Provides a central record of plant and equipment used by the business and supports inspection, servicing, maintenance and defect management.

Typical information

  • Plant or equipment description and identification
  • Owner or assigned vehicle/crew
  • Service and maintenance history
  • Inspection requirements
  • Known defects and corrective action
  • Manufacturer information or operating instructions
  • Required operator competency
Faulty, damaged or unsafe plant and equipment must not be used until it is made safe or replaced.
Electrical Equipment Inspection & Test Records

Purpose

Records inspection, testing and maintenance information for electrical leads, portable electrical equipment and associated safety devices where required.

Typical information

  • Equipment identification
  • Inspection or test date
  • Result or status
  • Next inspection/test due date where applicable
  • Repairs, defects or removal from service
  • RCD inspection/test information where relevant
Electrical equipment showing damage, defects or an unsafe condition is to be removed from service and reported.
SWMS Register & Document Status

Purpose

Provides a controlled list of JR Gas & Water Safe Work Method Statements and their current document status.

Typical information

  • SWMS number and title
  • Current revision or version
  • Issue/review date
  • Document owner or approver
  • Current, under review or superseded status
  • Related work activity
Always use the current controlled SWMS available through the JR Gas & Water WHS reference page.
JSA / Pre-Start Records

Purpose

Records the job-specific assessment of work, site conditions, hazards, controls and whether additional SWMS requirements apply.

Typical information

  • Job and work description
  • Site hazards identified before work
  • Controls applied
  • High-risk work or SWMS triggers
  • Safe-to-start confirmation
  • Worker acknowledgement
  • Reassessment if conditions change
The JSA is job-specific and should reflect the actual conditions found at the workplace.
SWMS Site Review & Worker Sign-On Records

Purpose

Records that the applicable SWMS has been reviewed for the actual job, relevant controls are understood and the workers involved have been identified and consulted.

Typical information

  • Applicable SWMS number or title
  • Workers and subcontractors involved
  • Site-specific review
  • Confirmation controls are in place
  • Worker acknowledgement/signatures
  • Responsible person or supervisor acknowledgement
  • Reassessment where conditions or methods change
A SWMS should not be treated as a generic tick-and-flick document. It must remain suitable for the work and actual site conditions.
Toolbox & Consultation Records

Purpose

Provides a record of safety consultation, toolbox discussions, changes to work methods and important WHS information communicated to workers.

Typical information

  • Date, location and topic
  • Workers involved
  • Hazards or changes discussed
  • Controls or actions agreed
  • Questions or concerns raised
  • Follow-up actions and responsible person
Consultation should occur when workers are affected by hazards, controls, workplace changes or safety decisions relevant to their work.
Hazard, Near-Miss & Incident Register

Purpose

Provides a record of hazards, near misses, injuries, incidents and corrective actions so recurring risks can be identified and managed.

Typical information

  • Date, location and job
  • People involved
  • Description of the hazard or incident
  • Immediate action taken
  • Investigation findings where required
  • Corrective action
  • Responsible person and completion status
Use the Emergency, Incident & Hazard Response section for immediate response guidance. This register is the business record of what occurred and what was done about it.
Hazardous Chemicals & SDS Register

Purpose

Provides a reference list of hazardous chemicals used or stored for work and the current Safety Data Sheet information associated with them.

Typical information

  • Product or chemical name
  • Manufacturer or supplier
  • Current SDS
  • Storage requirements
  • Relevant PPE and exposure controls
  • Spill, first aid and emergency information
Workers should be able to access the current SDS for hazardous chemicals relevant to their work.
First Aid & Emergency Equipment Records

Purpose

Supports checks that first aid and emergency equipment remains available, accessible and serviceable.

May include

  • First aid kit inspections and replenishment
  • Fire extinguisher inspection/service information
  • Emergency equipment checks
  • Rescue equipment inspections where applicable
  • Emergency contact information
Any missing, damaged, expired or unserviceable emergency equipment should be reported and rectified promptly.
Corrective Action Register

Purpose

Tracks WHS issues that require action following inspections, incidents, hazard reports, audits, consultation or document reviews.

Typical information

  • Issue or action required
  • Source of the action
  • Priority or risk level
  • Person responsible
  • Target date
  • Completion date
  • Verification that the action was effective
Corrective actions should remain open until the issue has been addressed and the control is confirmed as effective.
WHS Policies, Procedures & Controlled Documents

Purpose

Provides the controlled reference set for the business WHS system.

Document types may include

  • WHS policy and WHS manual
  • Risk management procedures
  • Emergency and incident procedures
  • SWMS and task-specific safety guides
  • Training and induction material
  • Forms, registers and inspection checklists
Controlled documents should show a clear title, version or revision, issue/review date and current status so superseded material can be identified.
Record Retention & Access

General approach

WHS records should be stored in the approved company system so they can be located when required for supervision, investigation, review, audit, client requirements or regulatory purposes.

Good record control includes

  • Clear document or record identification
  • Date and job/site details where relevant
  • Names of people involved where required
  • Protection against accidental deletion or alteration
  • Access to current documents
  • Removal or identification of superseded documents
Where legislation or a specific WHS process sets a required retention period, that requirement takes priority over the general document-control approach.

JR Gas & Water WHS Reference Library

Emergency Contacts & Important Numbers

Quick-reference contact information for emergencies, serious incidents, safety escalation and urgent workplace assistance. This section is for reference only and does not replace the emergency and incident procedures elsewhere in the WHS Hub.

Life-threatening emergency

000

Police, Fire or Ambulance. Make the immediate area safe only if it is safe to do so, then follow the JR Gas & Water emergency and incident escalation process.

JR Gas & Water Internal Contacts

Primary WHS / Supervisor Contact

Jarred White

0437 543 860

First internal contact for unsafe work, serious hazards, incidents, SWMS questions and work that must be stopped or reassessed.

Secondary / After-Hours Escalation

Ruby Mana

0478 521 501

Use where the primary contact cannot be reached or the incident occurs outside normal operating hours.

JR Gas & Water Office

Office / Administration

1800 161 280

General workplace, customer, job and administrative escalation during business hours.

First Aid Contact

Jarred White

0437 543 860

Use for workplace first aid assistance where emergency services are not immediately required.

Queensland Emergency & Safety Contacts

Workplace Health & Safety Queensland / Electrical Safety Office

WorkSafe Queensland

1300 362 128

WHS and electrical safety enquiries and incident notifications. Internal management remains responsible for determining and completing required regulator notifications.

Flood & Storm Assistance

Queensland SES

132 500

For non-life-threatening flood or storm emergency assistance. Use 000 where there is an immediate threat to life.

Non-Urgent Health Advice

13 HEALTH

13 43 25 84

Queensland health advice by phone. This is not a substitute for 000 in a medical emergency.

Fallen Powerlines / Shocks & Tingles

Energex Emergency

13 19 62

For Energex network emergencies in its service area. Stay clear of fallen or damaged electrical infrastructure and call 000 for a life-threatening emergency.

Utility incidents: Gas, electricity, water and telecommunications network contacts can vary by location and network owner. Check the meter, asset label, customer bill or relevant network information for the correct emergency number. Do not approach or attempt to make network infrastructure safe unless authorised, competent and it is safe to do so.

Internal Escalation Order

  1. Protect life and call 000 where required.
  2. Stop the affected work and prevent further exposure to the hazard where safe to do so.
  3. Contact the JR Gas & Water primary supervisor / WHS contact.
  4. If unavailable, use the secondary or after-hours escalation contact.
  5. Follow the relevant emergency, incident, hazard, JSA and SWMS procedures in this WHS Hub.
  6. Do not recommence affected work until the hazard and required controls have been reviewed and the work is safe to continue.
Section 7

WHS Document Control & Version Register

This section explains how JR Gas & Water controls WHS reference documents and identifies which version is current. Workers should always use the current online version of a policy, procedure, guide or SWMS.

Controlled Online Reference
The version shown on the WHS Hub is the version to be relied on.

Printed, downloaded, emailed or previously saved copies may become outdated after a document is revised.

Document Control Rules

  • Each controlled WHS document should have a clear title and document number.
  • Each document should show its current revision or version.
  • Issue, review and approval details should be recorded where applicable.
  • Superseded documents should be removed from normal worker access or clearly marked as superseded.
  • The WHS Hub should remain the central reference point for current worker-facing WHS information.
  • Changes that affect the way work is performed should be communicated to affected workers.

When Documents Should Be Reviewed

  • After an incident, near miss or significant safety event relevant to the document.
  • When work methods, equipment, materials or workplace conditions materially change.
  • When a hazard or risk is identified that is not adequately addressed.
  • When existing control measures are found to be ineffective or unsuitable.
  • When legislation, codes, standards or company requirements affecting the document change.
  • As part of the scheduled WHS document review cycle.

Master WHS Document Register

Use this register to identify the current controlled version of major WHS references. Replace the placeholders as documents are formally issued.

Document No. Document / Reference Current Version Effective Date Review Date Approved / Owner Status
WHS-HUB JR Gas & Water WHS & Safety Hub Rev 1 [DATE] [DATE] Jarred White Current
WHS-POL-001 Work Health & Safety Policy Rev 1 [DATE] [DATE] Jarred White Current
WHS-MAN-001 WHS Manual & General Safety Procedures Rev 1 [DATE] [DATE] JR Gas & Water Current
WHS-SWMS Safe Work Method Statement Library See individual SWMS See document See document JR Gas & Water Current
WHS-ERP-001 Emergency, Incident & Hazard Response Guide Rev 1 [DATE] [DATE] Jarred White Current
WHS-CON-001 Emergency Contacts & Important Numbers Rev 1 [DATE] [DATE] JR Gas & Water Current

Document Status Guide

Current Approved version available for use.

Under Review Existing version is being reviewed. Follow management direction where changes may affect work.

Superseded Do not rely on this version for current work.

SWMS Version Control

  • Each SWMS is controlled by its individual SWMS number and revision details.
  • The current file linked from the SWMS Library is the worker reference copy.
  • Where a SWMS is revised, the old worker-facing link should be replaced or clearly withdrawn.
  • Workers should re-check the online document where they are unsure whether a saved copy is current.
Important: A printed or downloaded WHS document should be treated as an uncontrolled copy unless its current status has been verified against the JR Gas & Water WHS Hub.
Document Owner JR Gas & Water Pty Ltd
WHS Responsible Person Jarred White
Section Version Rev 1
Next Review [DATE]
Section 8

Legislation, Codes of Practice & Official WHS References

Use this section as the central reference point for Queensland WHS legislation and the main codes and regulator guidance relevant to JR Gas & Water work. Where requirements change, the current official Queensland source takes precedence over an older saved or printed copy.

Reference only — always check the current official version. Queensland WHS laws and approved codes can be amended. Use the official links below when legislation, code wording or current requirements need to be confirmed.

Work Health and Safety Act 2011

The primary Queensland legislation establishing WHS duties, consultation requirements, incident notification, enforcement and worker protections.

Open Current WHS Act

Work Health and Safety Regulation 2011

Detailed Queensland requirements for managing workplace risks, construction work, high-risk construction work, plant, hazardous chemicals, confined spaces, falls and other regulated hazards.

Open Current WHS Regulation

WorkSafe Queensland — WHS Laws

Plain-language information about Queensland WHS legislation, duties, rights, responsibilities and the relationship between the Act, Regulation and codes of practice.

Open WHS Laws Guide

Queensland Codes of Practice Library

Official WorkSafe Queensland library of approved codes of practice. Use this source to check the current code, commencement date and any variation or amendment.

Open Codes of Practice
Core

Core WHS Codes & Management References

Risk Management

How to Manage Work Health and Safety Risks Code of Practice 2021

Core guidance for identifying hazards, assessing risks, selecting controls using the hierarchy of controls and reviewing control measures.

Consultation

Work Health and Safety Consultation, Cooperation and Coordination Code of Practice

Guidance for consultation with workers and coordination with other businesses, contractors and duty holders who may share WHS responsibilities.

First Aid

First Aid in the Workplace Code of Practice 2021

Guidance for first aid equipment, facilities, access to trained first aiders and workplace first aid arrangements.

Workplace

Managing the Work Environment and Facilities Code of Practice 2021

General workplace guidance covering facilities, working environment, access, lighting, ventilation, housekeeping and related workplace conditions.

Field Work

Construction & High-Risk Work References

Falls

Managing the Risk of Falls at Workplaces Code of Practice 2021

Reference for fall-risk management, work at height, access systems, edge protection, ladders, fall prevention and fall-arrest considerations.

Scaffolding

Scaffolding Code of Practice 2021

Reference for scaffold selection, erection, use, inspection, access and work performed from scaffolding.

Excavation

Excavation Work Code of Practice 2021

Reference for excavation and trenching hazards including ground collapse, underground services, access, plant interaction and excavation controls.

Confined Space

Confined Spaces Code of Practice 2021

Reference for identifying confined spaces, entry controls, atmospheric hazards, isolation, communication, standby arrangements and emergency planning.

Traffic

Traffic Management for Construction or Maintenance Work Code of Practice 2008

Reference for protecting workers, road users and pedestrians where construction or maintenance work interacts with traffic.

Plant

Managing the Risks of Plant in the Workplace Code of Practice 2021

Reference for plant selection, guarding, use, maintenance, inspection, isolation and interaction between workers and powered plant.

Hazards

Hazard-Specific Codes & References

Manual Tasks

Hazardous Manual Tasks Code of Practice 2021

Reference for lifting, carrying, pushing, pulling, repetitive work, awkward postures and other hazardous manual tasks.

Hazardous Chemicals

Managing Risks of Hazardous Chemicals in the Workplace

Reference for hazardous chemical identification, storage, handling, exposure controls, labels, registers and safety data sheets.

Asbestos

How to Manage and Control Asbestos in the Workplace Code of Practice 2021

Reference for asbestos identification, management, control and responding where asbestos-containing material may be present or disturbed.

Noise

Managing Noise and Preventing Hearing Loss at Work Code of Practice 2021

Reference for workplace noise hazards, exposure assessment and controls to reduce the risk of hearing damage.

Electrical

Electrical Safety Codes of Practice

Reference for managing electrical risks in the workplace and work near overhead or underground electric lines. Check the current Electrical Safety code library before relying on older versions.

Hot Work

Welding Processes Code of Practice 2021

Reference for welding and related hot-work hazards including fire, fumes, radiation, gas cylinders, electrical hazards and surrounding persons.

Official Sources

Regulator & Government Reference Sites

WorkSafe Queensland

Queensland regulator information, WHS guidance, incident notification information, codes of practice and compliance resources.

Queensland Legislation

Official source for current Queensland Acts, Regulations, amendments and point-in-time legislative versions.

Section 9

Safety Data Sheets & Hazardous Chemicals Library

Central reference point for current Safety Data Sheets (SDS) for hazardous chemicals used, handled or stored by JR Gas & Water. Check the applicable SDS before using an unfamiliar chemical or whenever first aid, spill, fire, storage, exposure or PPE information is required.

Do not rely on an old SDS saved to a phone, email or vehicle. Use the current SDS in this library. If a required SDS is missing, unreadable or appears outdated, obtain the current manufacturer or supplier SDS before relying on it as the workplace reference.

JR Hazardous Chemicals & SDS Register

Search by product, supplier, use or storage location. Each listed hazardous chemical should link to its current SDS.

Product Supplier / Manufacturer Category SDS Date / Version Typical Location SDS
JR SDS files have not yet been added to this section. Add each current product SDS to the data list in the code below.
0 SDS documents listed

Before Using a Hazardous Chemical

  1. Confirm the product is correctly labelled and is the intended product for the task.
  2. Locate and review the current SDS where required.
  3. Check hazards, required controls, PPE, ventilation and incompatibilities.
  4. Confirm storage, handling and application requirements can be followed.
  5. Know the first aid, spill and fire response information before starting higher-risk use.
  6. Do not mix chemicals unless the product instructions and applicable safe system specifically allow it.

Storage & Labelling Reference

  • Keep hazardous chemicals in correctly labelled containers.
  • Do not store incompatible products together.
  • Protect containers from damage, heat and other conditions identified in the SDS.
  • Secure chemicals in vehicles and storage areas against movement, leaks and unauthorised access.
  • Maintain suitable spill controls where required by the chemical and quantity stored.
  • Remove damaged or unidentified containers from normal use until they are safely identified and managed.

Quick Guide — Where to Look in an SDS

An SDS normally follows a standard 16-section structure. These are the sections most commonly needed in the field.

Section 1 Identification

Product name, supplier and emergency contact information.

Section 2 Hazards

Hazard classification, signal words, pictograms and precautionary information.

Section 4 First Aid

What to do following inhalation, skin contact, eye contact or ingestion.

Section 5 Fire Fighting

Suitable extinguishing methods and chemical-specific fire hazards.

Section 6 Spill / Release

Personal precautions, containment and clean-up guidance.

Section 7 Handling & Storage

Safe handling, storage conditions and incompatibilities.

Section 8 Exposure & PPE

Exposure controls, ventilation and required personal protective equipment.

Section 10 Stability / Reactivity

Conditions and materials to avoid and potentially hazardous reactions.

If a Chemical Spill or Exposure Occurs

  • Stop the affected work and keep others away from the hazard.
  • Use the product SDS for the chemical-specific first aid and emergency response information.
  • Do not attempt clean-up where the chemical, quantity, atmosphere or available controls make the response unsafe.
  • Escalate through the JR emergency / incident process where required.
  • For serious or life-threatening exposure, contact emergency services immediately.
Section 10

Training, Licences & Competency Reference

Reference guide for the main licences, construction induction, training and competency requirements that may apply to JR Gas & Water work. The exact requirement depends on the task, worker role, licence scope, plant being used and site conditions.

Holding a qualification does not automatically authorise every task. Before performing licensed, high-risk or specialist work, confirm that the worker holds the correct current licence, endorsement, authorisation or competency for the work actually being performed and that any required supervision arrangements are in place.
Construction

General Construction Induction

Workers carrying out construction work should have the required general construction induction training and be able to produce their construction induction card where required.

  • Complete training through an approved Registered Training Organisation.
  • Keep the construction induction card available when attending construction sites.
  • Site-specific induction may also be required by a principal contractor or site controller.
  • General induction does not replace task-specific training, JSA or SWMS requirements.
Plumbing & Drainage

Plumbing & Drainage Licensing

Plumbing and drainage work must only be performed within the scope of the applicable Queensland licence, occupational licence or endorsement.

  • Confirm the worker's licence class covers the work being undertaken.
  • Check any required occupational licence or endorsement.
  • Restricted licence holders must remain within the scope of their restriction.
  • Apprentices and trainees must work within lawful supervision arrangements.
Gas

Gas Work Licensing & Authorisations

Gas work in Queensland requires the applicable gas work licence or authorisation. The licence or authority must cover the type of gas work and gas system involved.

  • Confirm the correct current gas work licence or authorisation before gas work begins.
  • Work only within the scope and conditions of the licence or authorisation.
  • Do not assume a plumbing licence alone authorises gas work.
  • Check current requirements where gas type, appliance type or work scope changes.
High Risk Work

High Risk Work Licences

Certain classes of work require a Queensland High Risk Work Licence. Examples include specified scaffolding, dogging, rigging, forklift, crane, hoist and pressure-equipment work.

  • Identify whether the activity is a class of high risk work requiring a HRW licence.
  • Confirm the worker holds the correct class before they perform that licensed work.
  • Do not confuse High Risk Construction Work requiring a SWMS with High Risk Work requiring a licence — they are different requirements.
  • Competency is still required for plant or tasks where a specific HRW licence is not required.
Scaffolding

Scaffold Work & Scaffold Use

Building, altering or dismantling certain scaffolds can require a scaffolding High Risk Work Licence. Simply using a completed scaffold is a separate issue and workers must still follow site and scaffold safety requirements.

  • Confirm who is authorised and competent to erect, alter or dismantle the scaffold.
  • Do not alter scaffold components unless authorised to do so.
  • Check the scaffold has been handed over or confirmed suitable before use where required.
  • Follow A014.0 where the JR fixed-scaffold SWMS applies to the work.
Task Competency

Heights, Confined Spaces & Specialist Tasks

Some hazardous tasks may require specific training, competency, instruction, supervision or site authorisation even where they are not a standalone licence class for every worker.

  • Working at heights and fall-arrest equipment must only be undertaken by workers with suitable instruction and competency for the system being used.
  • Confined-space work requires task-specific competency, entry controls and emergency arrangements.
  • Workers using specialist plant or equipment must be competent in its safe use.
  • Follow the applicable JR SWMS and manufacturer instructions.
First Aid

First Aid Training

JR first aid arrangements should provide access to first aid equipment and an adequate number of trained people based on the nature, hazards, size and location of the work.

  • Maintain current first aid competency for designated first aiders.
  • Keep first aid equipment accessible and suitable for the work being performed.
  • Know how to contact emergency services and the JR first aid contact.
  • Refer to the Emergency Contacts section for JR's current nominated contacts.
Plant & Equipment

Plant Operator Competency

A worker must be competent to safely operate the plant or equipment they use. Some plant requires a specific licence; other plant requires suitable instruction, training and demonstrated competency.

  • Check licence requirements before operating regulated high-risk plant.
  • Follow manufacturer instructions and site rules.
  • Complete required pre-start inspections.
  • Do not operate unfamiliar plant without suitable instruction, supervision or competency verification.

Worker Competency Reference Register

This table is a reference template only. JR's actual worker licence and competency records should be maintained in the controlled company register.

Worker Licence / Training / Competency Class / Scope Licence / Card No. Expiry / Review Evidence Held Status
[WORKER] General Construction Induction Construction [CARD NO.] [DATE / N/A] [YES / LOCATION] Verify
[WORKER] Plumbing / Drainage Licence [CLASS / ENDORSEMENT] [LICENCE NO.] [DATE] [YES / LOCATION] Verify
[WORKER] Gas Work Licence / Authorisation [CLASS / SCOPE] [LICENCE NO.] [DATE] [YES / LOCATION] Verify
[WORKER] High Risk Work Licence [HRW CLASS] [LICENCE NO.] [DATE] [YES / LOCATION] Verify
Step 1 Is the work licensed?

Check whether legislation requires a trade, gas, HRW or other occupational licence for the activity.

Step 2 Is the licence scope correct?

Confirm the class, endorsement, authorisation and restrictions cover the actual work being performed.

Step 3 Is the worker competent?

Confirm suitable training, instruction, experience and supervision for the task, plant and site conditions.

Reference rule This section is not proof that a particular worker is licensed or competent. Licence status, expiry, scope and competency evidence must be verified from the applicable current company record and, where necessary, the relevant Queensland regulator or licensing authority.
Section 11

PPE & Safety Equipment Reference

Quick-reference guide for selecting, checking and using personal protective equipment and task-specific safety equipment. The applicable JSA, SWMS, SDS, site rules and manufacturer instructions determine the equipment required for the actual work.

PPE is not the first control. Eliminate or reduce the hazard using higher-level controls where reasonably practicable. PPE supports those controls and must be suitable for the hazard, task, environment and worker.
Feet

Foot Protection

Use suitable safety footwear for the site and task.

  • Check soles, uppers and toe protection before use.
  • Keep footwear appropriate for wet, muddy, sharp or uneven work areas.
  • Replace footwear that no longer provides suitable protection or grip.
Eyes / Face

Eye & Face Protection

Use the level of protection required for flying particles, dust, chemicals, sparks or splash hazards.

  • Safety glasses for suitable low-energy eye hazards.
  • Goggles where closer-fitting protection is required.
  • Face shield where the task requires additional face protection.
  • Replace scratched, cracked or damaged equipment.
Hands

Hand Protection

Select gloves for the actual hazard rather than using one glove type for every task.

  • Consider cuts, heat, chemicals, contamination and abrasion.
  • Check chemical compatibility against the applicable SDS.
  • Do not wear gloves where they create an entanglement hazard.
  • Replace torn, contaminated or degraded gloves.
Hearing

Hearing Protection

Use suitable hearing protection where noise cannot be adequately controlled by other means.

  • Select suitable ear plugs or ear muffs for the task.
  • Ensure a proper fit and seal.
  • Keep reusable protection clean and serviceable.
  • Do not rely on hearing protection instead of controlling unnecessary noise exposure.
Head

Head Protection

Use head protection where required by the task, site rules or risk assessment.

  • Inspect shell, suspension and adjustment components.
  • Do not use cracked, heavily damaged or modified helmets.
  • Consider falling-object, overhead and restricted-access hazards.
Visibility

High-Visibility Clothing

Use high-visibility clothing where workers need to remain readily visible.

  • Particularly relevant around traffic, mobile plant and construction sites.
  • Keep garments clean enough to remain effective.
  • Replace heavily faded, damaged or contaminated garments.
Respiratory

Respiratory Protection

Respiratory protective equipment must be selected for the actual airborne hazard and the controls required for the task.

  • Identify the contaminant before selecting respiratory protection.
  • Use the applicable SWMS, SDS and task procedure.
  • Ensure tight-fitting respirators can achieve an effective seal.
  • Replace filters, cartridges and disposable respirators as required.
Body

Protective Clothing

Use protective clothing suitable for the task and exposure.

  • Consider heat, sparks, contaminants, chemicals, sun and weather.
  • Keep loose clothing away from rotating or moving equipment.
  • Remove or replace clothing that becomes dangerously contaminated.
Sun / Heat

Sun & Heat Protection

Use appropriate sun and heat controls during outdoor and high-temperature work.

  • Suitable clothing and sun protection.
  • Hydration and rest arrangements where required.
  • Consider roof spaces, roofs and other hot work environments.
  • Stop or modify work where heat creates an unacceptable risk.
Falls

Fall Restraint & Fall Arrest Equipment

Only use fall-protection systems selected for the task and used by suitably trained and competent workers.

  • Inspect harnesses, lanyards, connectors and associated equipment before use.
  • Use approved anchorages and systems suitable for the work.
  • Do not use damaged or suspect equipment.
  • Follow the applicable working-at-heights SWMS and rescue arrangements.
Electrical

Electrical Safety Equipment

Use electrical protective equipment only where it is appropriate to the task and within the worker's authorised scope.

  • Do not treat PPE as permission to work on energised electrical equipment.
  • Use isolation and other required controls first.
  • Inspect electrical safety equipment before use where applicable.
  • Escalate electrical work outside the worker's authorised scope.
Public / Site

Barricades, Signs & Exclusion Equipment

Not all safety equipment is worn. Work areas may also require physical controls to protect workers and others.

  • Barricades and exclusion zones.
  • Warning signs and cones.
  • Drop-zone controls.
  • Traffic and pedestrian separation.
  • Covers, guards and temporary protection where required.

PPE Selection & Use Check

Use this sequence as a quick reference before relying on PPE for a task.

Step 1 Identify the hazard

Know what the worker is being protected from.

Step 2 Control the hazard

Apply higher-level controls before relying on PPE alone.

Step 3 Select suitable PPE

Match the equipment to the task, exposure and worker.

Step 4 Inspect & fit

Check condition, correct fit and compatibility with other PPE.

Step 5 Maintain / replace

Clean, store and replace equipment when it is no longer serviceable.

PPE Inspection Reference

  • Check for cracks, cuts, tears, contamination, deformation and excessive wear.
  • Check straps, buckles, fasteners, seals and adjustment points.
  • Make sure the PPE fits the worker and does not create another hazard.
  • Check that different items can be worn together without reducing protection.
  • Follow manufacturer inspection and replacement requirements.

Care, Storage & Replacement

  • Keep reusable PPE clean and stored to prevent damage or contamination.
  • Do not modify safety equipment unless specifically permitted by the manufacturer.
  • Replace disposable PPE after use where required.
  • Remove defective equipment from service so it cannot be accidentally reused.
  • Report recurring PPE issues where a different control or equipment type may be needed.
Do not use PPE or safety equipment that is damaged, contaminated beyond safe cleaning, outside required inspection/service limits, unsuitable for the hazard, or unable to be correctly fitted. Stop the affected task until suitable protection or another safe control is available.

Related JR References

PPE requirements for a particular task should be checked against the applicable SWMS, JSA, SDS and task-specific safety guide. JR SWMS documents already identify common PPE categories including foot, hearing, high-visibility, head, eye, face, hand, protective clothing, breathing, sun and fall-arrest protection.

Section 12

Tools, Plant & Equipment Safety Reference

Quick-reference guide for selecting, inspecting, operating and removing tools, plant and equipment from service. Always follow the applicable SWMS, JSA, manufacturer instructions, licence requirements and site controls for the equipment actually being used.

Do not use equipment simply because it is available on the vehicle or site. The tool or plant must be suitable for the task, in safe working condition, used with required guards and safety devices, and operated by a worker who is authorised and competent to use it.

Quick Pre-Use Check

Use this as a field reminder before operating tools or plant.

01 Correct Equipment

Confirm it is suitable for the task, material and environment.

02 Visual Condition

Check for damage, leaks, cracks, loose parts and obvious defects.

03 Guards & Controls

Check guards, handles, interlocks, switches and emergency controls.

04 Power / Energy

Check leads, batteries, hoses, fuel and other energy sources.

05 Operator

Confirm competency, licence or authorisation where required.

06 Work Area

Check people, services, traffic, footing, access and exclusion zones.

Hand Tools

Hand Tools

Use the correct tool for the intended job and material.

  • Check handles, jaws, blades, cutting edges and striking surfaces.
  • Do not use makeshift extensions or modified tools that create additional risk.
  • Keep sharp tools stored and carried so they cannot injure workers or customers.
  • Replace damaged tools rather than continuing to use them because the task is nearly finished.
Power Tools

Portable Power Tools

Check the complete tool, not only whether it turns on.

  • Use required guards, handles and safety devices.
  • Use the correct blade, disc, bit or accessory and stay within equipment ratings.
  • Disconnect or isolate power before changing accessories where required.
  • Keep cords, hoses and other workers clear of the operating area.
  • Control dust, sparks, noise and projectiles created by the task.
Battery Equipment

Batteries & Chargers

Damaged lithium-ion batteries and chargers can create fire and electrical hazards.

  • Use compatible batteries and chargers approved for the equipment.
  • Do not charge damaged, swollen, punctured, overheated or suspect batteries.
  • Protect batteries from water, impact, heat and short-circuit hazards.
  • Do not leave charging equipment where it creates a fire, trip or access hazard.
  • Remove suspect batteries from normal use and escalate for safe management.
Plant

Powered Mobile Plant

Plant movement creates significant risks to operators, workers, customers and the public.

  • Complete required pre-start inspections before use.
  • Confirm the operator is competent and appropriately licensed where a licence is required.
  • Use exclusion zones, separation or a spotter where needed.
  • Check ground conditions, overhead hazards, underground services and excavation edges.
  • Park, isolate and secure plant against unintended movement when unattended.
Cutting / Grinding

Grinders, Saws & Cutting Equipment

Plan for contact hazards as well as sparks, fragments, dust, noise and surrounding people.

  • Use compatible rated discs, blades and accessories.
  • Never remove a required guard to gain easier access.
  • Position the worker and equipment to maintain control if the tool binds or kicks.
  • Keep flammable material and other people clear where sparks or hot particles are generated.
  • Apply silica or dust controls where cutting creates hazardous airborne dust.
Pressure / Gas

Hoses, Cylinders & Pressurised Equipment

Inspect pressurised equipment for condition, compatibility and secure connection before use.

  • Check hoses, fittings, regulators and connections for damage or leakage.
  • Secure cylinders appropriately and protect valves from impact.
  • Keep ignition sources away where flammable gas may be present.
  • Do not use improvised fittings or force incompatible connections.
  • Isolate pressure before disconnection or maintenance where required.
Ladders / Access

Portable Access Equipment

Ladders and access equipment are work equipment and must be checked before use.

  • Inspect feet, stiles, rungs, locks and hinges.
  • Use the correct type and length for the task.
  • Set up on stable footing and protect the work area from traffic or disturbance.
  • Do not use damaged ladders or makeshift access arrangements.
  • Follow A013.0 where the ladder SWMS applies.
Hire Equipment

Hired or Unfamiliar Equipment

Hire status does not remove JR's responsibility to check that equipment can be used safely.

  • Obtain operating and safety information before use.
  • Check the equipment is appropriate for the planned task.
  • Confirm inspection, maintenance or testing information where applicable.
  • Do not operate unfamiliar equipment until suitable instruction has been provided.
  • Report defects to both JR and the hire supplier as appropriate.

Electrical Tools, Leads & Safety Switches — Construction Work

Current Queensland guidance requires specified electrical equipment and safety switches to be inspected and tested at intervals determined by the type of work. The construction-work intervals below are a quick reference only; always check the current official requirement where there is doubt.

Equipment / Test Construction Work Reference Field Reminder Status
Other specified electrical equipment used for construction work Maximum test and tag interval: 3 months Check the tag is current and visually inspect before use. Current QLD Guidance
Transportable structures, fixed / transportable equipment and construction wiring Maximum inspection / test interval: 6 months Confirm the equipment category before applying an interval. Current QLD Guidance
Portable safety switch — push-button user test Daily or before each use, whichever is the longer Do the user test before relying on the device. Current QLD Guidance
Portable safety switch — operating time / current test Maximum interval: 3 months Must be completed by a person permitted to perform the required testing. Current QLD Guidance
Stop — Remove from Service Do not use a tool, lead, plant item, ladder, safety device or other equipment if it is damaged, defective, missing a required guard, operating abnormally, outside a required inspection or testing period, or otherwise suspected to be unsafe.
OUT OF SERVICE Do not use until repaired, assessed or replaced.

Defective Equipment Process

  1. Stop using the equipment and make the immediate area safe.
  2. Disconnect, isolate or secure it against further use where safe to do so.
  3. Clearly identify the item as defective / out of service.
  4. Move it away from normal service where practicable so another worker cannot pick it up and use it.
  5. Report the defect through the applicable JR process.
  6. Do not return the equipment to service until the defect has been appropriately repaired, assessed or the item replaced.

Official Queensland References

WorkSafe Queensland provides current guidance for plant risk management and electrical equipment testing. Construction electrical inspection and testing requirements vary by equipment type, so avoid applying one blanket test interval to every item.

Section 13

Vehicle, Driving & Roadside Work Safety

Quick-reference guidance for JR Gas & Water work vehicles, travel between jobs, loading and unloading, reversing, roadside stops, breakdowns and remote or isolated travel. Road rules, site traffic controls and any task-specific SWMS or traffic management requirements still apply.

Driving for work is work. Do not continue driving when fatigue, distraction, vehicle condition, weather, visibility or another hazard makes the journey unsafe. Stop somewhere safe, reassess and escalate where required.
Rule 1 Seatbelts On

Driver and passengers must remain correctly restrained while travelling.

Rule 2 Phone Down

Do not handle or interact with a phone while driving. Park safely before using it.

Rule 3 Fit to Drive

Do not drive when fatigue, illness, medication, alcohol or drugs make driving unsafe.

Rule 4 Secure the Load

Tools, cylinders, materials and equipment must not become moving hazards.

Rule 5 Protect the Public

Use safe parking, reversing and roadside controls around customers, pedestrians and traffic.

Vehicle Pre-Start & Condition

Drivers should make sure the work vehicle is safe and suitable before beginning the journey.

  • Check tyres for obvious damage, significant wear or low pressure.
  • Check lights, indicators, mirrors, windows and visibility.
  • Check for obvious fluid leaks, warning lights or mechanical concerns.
  • Make sure number plates, lights and mirrors are not obstructed by loads or equipment.
  • Confirm doors, tailgates, racks, toolboxes and other closures are secure.
  • Report defects and do not continue using a vehicle where the defect makes it unsafe.
Mobile Phones & Driver Distraction

Navigation, messages, calls, Jobber updates and customer communication can all become distractions.

  • Set navigation and job details before moving off where practicable.
  • Do not type, read messages, enter job notes or handle a phone while driving.
  • If a call, message or job update needs attention, park somewhere safe before dealing with it.
  • Even hands-free communication can distract a driver. End or postpone the conversation if attention is affected.
  • Never let an urgent work message pressure you into unsafe phone use while driving.
Fatigue & Fitness to Drive

Fatigue can build during long days, early starts, heat, physical work and repeated travel between jobs.

  • Do not start or continue driving if you are too fatigued to drive safely.
  • Take an appropriate break when concentration, alertness or reaction time is deteriorating.
  • Do not rely on caffeine, loud music or an open window as a substitute for rest.
  • Raise workload or scheduling concerns where the planned day creates an unsafe driving risk.
  • Consider the effect of illness and medication before driving.
Reversing & Manoeuvring

Residential driveways, construction sites and customer properties often have restricted visibility and people moving nearby.

  • Check the path before reversing.
  • Use mirrors and reversing aids, but do not rely on cameras or sensors alone.
  • Use a spotter where visibility is inadequate or people, structures or other hazards are close.
  • Stop if the spotter is no longer visible or communication is unclear.
  • Keep customers, children and other workers out of the reversing area.
  • Where practicable, plan the vehicle position to reduce unnecessary reversing.
Parking at Customer & Work Sites
  • Park in a legal and stable location that does not create an unnecessary traffic or pedestrian hazard.
  • Apply the parking brake and secure the vehicle before unloading or leaving it unattended.
  • Avoid parking where workers must step directly into moving traffic.
  • Consider slopes, soft ground, excavation edges, overhead hazards and access for other vehicles.
  • Keep driveways, footpaths and emergency access clear unless appropriate controls are in place.
  • Be aware of customers, pets and children entering the work area unexpectedly.
Loading, Toolboxes & Load Restraint

Tools and materials can become dangerous projectiles or shift the vehicle's handling if they are not properly stored and restrained.

  • Secure tools, equipment, pipe, cylinders and materials before driving.
  • Use suitable racks, restraints, tie-down points and storage systems.
  • Do not overload racks, trays or vehicles beyond their rated capacity.
  • Keep heavy items low and appropriately positioned where practicable.
  • Recheck restraints after loading and whenever the load may have shifted.
  • Close and secure toolbox lids, doors, gates and tailgates before moving.
Gas Cylinders & Hazardous Products in Vehicles
  • Secure cylinders upright or in the orientation required for that cylinder and transport arrangement.
  • Protect valves, regulators and cylinders from impact or uncontrolled movement.
  • Keep ignition sources away from flammable gas or vapour.
  • Store and transport hazardous products in accordance with their SDS and applicable transport requirements.
  • Do not leave leaking or damaged cylinders or chemical containers in normal vehicle storage.
  • Maintain suitable ventilation and separation where required for the products being carried.
Roadside Work & Live Traffic

Work beside a road can expose workers to passing traffic even when the plumbing or gas task itself is simple.

  • Do not position yourself in a live traffic path without suitable controls.
  • Park the work vehicle to reduce exposure rather than creating another hazard.
  • Use signs, cones, barriers, traffic management or other controls where required.
  • Maintain separation between workers, equipment, pedestrians and moving vehicles.
  • Wear high-visibility clothing where required by the risk assessment, site or traffic controls.
  • Stop the affected work if safe separation from traffic cannot be achieved.
Remember

Traffic management work or work affecting roads may require specific plans, approvals, competencies or traffic-control arrangements.

Breakdowns & Vehicle Emergencies
  • Move the vehicle to a safer location away from traffic where this can be done safely.
  • Use hazard lights and other warning controls as appropriate.
  • Apply the parking brake and secure the vehicle against movement.
  • Do not work under or around a vehicle exposed to uncontrolled traffic.
  • Do not attempt repairs that are outside your competency or cannot be completed safely.
  • Contact assistance and JR management where required.
Remote, Isolated & Working Alone

Workers travelling or working alone may have reduced access to immediate assistance.

  • Make sure someone knows the job location and expected movements where the work is isolated.
  • Maintain a reliable means of communication suitable for the location.
  • Consider mobile reception, weather, road conditions, fuel and access before entering more isolated locations.
  • Keep first aid equipment and drinking water available.
  • Use check-in or contact arrangements where the risk requires them.
  • Do not undertake hazardous work alone where the task requires another competent person, standby person, spotter or rescue capability.
Weather, Floodwater & Poor Road Conditions
  • Reduce travel risk when rain, storms, glare, smoke or poor visibility affect driving conditions.
  • Allow additional stopping distance and reduce speed to suit the conditions.
  • Do not enter floodwater simply because the job is scheduled or a customer is waiting.
  • Avoid unstable shoulders, soft ground and flooded access routes.
  • Delay, reroute or stop travel where conditions make the journey unsafe.
Crash, Damage or Road Incident
  1. Stop and deal with immediate danger and injuries.
  2. Contact emergency services where required.
  3. Do not create additional risk by standing in unsafe traffic locations.
  4. Follow legal crash-reporting and information-exchange requirements.
  5. Notify JR through the incident escalation process as soon as practicable.
  6. Preserve relevant information and do not recommence use of a damaged vehicle until it is safe.
Stop Driving / Stop the Task Stop and reassess if you are fatigued, distracted or unwell; the vehicle appears unsafe; the load is unsecured; visibility or weather is unacceptable; a safe parking or work position cannot be achieved; or workers would be exposed to uncontrolled traffic.

Roadside Breakdown — Quick Reference

Prioritise getting people out of the traffic hazard before worrying about the vehicle or job schedule.

1 Get Safe

Move out of the traffic path where it is safe and practicable to do so.

2 Secure

Use park brake, hazards and other appropriate vehicle warning controls.

3 Protect People

Keep workers and passengers away from live traffic and unsafe vehicle positions.

4 Call for Help

Arrange roadside or emergency assistance and notify JR where required.

Official Queensland References

Queensland requires drivers and passengers to use seatbelts correctly, restricts mobile phone use while driving, and provides specific WHS guidance for remote or isolated workers and workers exposed to traffic.

Section 14

Psychosocial Hazards, Fatigue & Respectful Workplace

Psychological health is part of work health and safety. This section provides a practical reference for recognising work-related psychosocial hazards, fatigue, unreasonable behaviour, violence or aggression and other work factors that may affect a worker's psychological or physical health.

Raise issues early. A psychosocial hazard does not need to cause an injury before it can be reported or controlled. Workers can raise concerns about workload, fatigue, poor support, unclear expectations, conflict, aggression, bullying, harassment or other work-related hazards before they become more serious.
1 — Identify What is creating the risk?

Look at the work, workload, environment, interactions and behaviours.

2 — Assess How serious could it be?

Consider how often, how long and how severely workers may be exposed.

3 — Control Change the work where needed

Address the source of the hazard rather than relying only on workers to cope with it.

4 — Review Check controls are working

Reassess after changes, reports, incidents or signs the controls are ineffective.

High Job Demands & Workload

Sustained or unreasonable physical, mental or emotional demands can become a WHS hazard.

  • Too many jobs or unrealistic time pressure.
  • Repeated urgent call-outs or work that regularly runs well beyond planned hours.
  • Heavy physical work combined with heat, travel or limited recovery time.
  • Emotionally demanding customer situations.
  • Insufficient workers, equipment or time to complete work safely.
Controls can include

Reallocating work, adjusting timing, adding support, allowing suitable breaks, changing sequencing or providing additional people/resources.

Low Job Control & Unclear Roles
  • Workers should understand what they are responsible for and who to contact when decisions are needed.
  • Provide clear information where job scope, priorities or standards change.
  • Do not pressure workers to continue where site conditions require a safety decision or escalation.
  • Allow workers reasonable input into how hazards are managed in the work they perform.
  • Clarify conflicting instructions before the affected work proceeds.
Poor Support, Training or Resources

Workers need enough practical support, information and equipment to perform their work safely.

  • Provide access to supervisors where guidance is required.
  • Make current SWMS, WHS references and task instructions available.
  • Provide suitable tools, PPE, materials and staffing.
  • Support apprentices, newer workers and workers performing unfamiliar tasks.
  • Escalate repeated resourcing issues that are creating safety pressure.
Fatigue

Fatigue is mental or physical exhaustion that can reduce a worker's ability to work safely and effectively.

  • Watch for difficulty concentrating, slowed reactions, poor judgement, repeated mistakes, drowsiness or reduced coordination.
  • Consider long days, early starts, overtime, heat, strenuous work and travel between jobs.
  • Take suitable breaks and adjust the work where fatigue is affecting safety.
  • Do not continue driving, operating plant or performing critical work when fatigue makes the task unsafe.
  • Raise scheduling or workload issues where the work pattern is contributing to fatigue.
Customer Violence, Aggression & Threats
  • Do not remain in a situation where a customer, occupant or member of the public creates an immediate threat to safety.
  • Keep distance, avoid escalating the confrontation and leave the area where it is safe to do so.
  • Do not enter a property where known violence or aggression cannot be adequately controlled.
  • Use another worker, supervisor support or alternative work arrangements where the risk requires it.
  • Report threats, intimidation, physical aggression or significant abusive behaviour to JR management.
Immediate danger

Move to safety and use the emergency response process. Contact emergency services where required.

Bullying

Repeated unreasonable behaviour directed toward a worker or group of workers can create a risk to health and safety.

  • Abusive, insulting or offensive behaviour.
  • Repeated unjustified criticism or complaints.
  • Deliberately excluding a worker from necessary work activities or information.
  • Repeatedly setting unreasonable expectations or deadlines.
  • Withholding the information, supervision or resources needed to perform work safely.
Important

Reasonable management action carried out in a reasonable way is not automatically bullying. Safety concerns should still be raised if the way work is being managed creates a WHS risk.

Harassment & Sexual Harassment
  • Harassment, sexual harassment and sex- or gender-based harassment are not acceptable workplace behaviour.
  • This applies at job sites, the office, vehicles, work functions, messages, group chats and other work-related interactions.
  • Workers should not be expected to tolerate offensive comments, unwanted sexual behaviour or discriminatory harassment as "banter".
  • Raise concerns with management as early as practicable so the risk can be addressed.
  • Do not retaliate against a worker for raising a genuine safety or workplace concern.
Conflict Between Workers

Disagreement is not automatically a psychosocial hazard, but unresolved or escalating conflict can create safety risks.

  • Keep communication professional and focused on the work.
  • Do not use threats, intimidation, abuse or aggressive conduct.
  • Separate workers where conflict is escalating and affecting safe work.
  • Escalate recurring conflict to management rather than allowing it to continue uncontrolled.
  • Clarify task responsibilities and decision-making where unclear roles are contributing to the issue.
Remote, Isolated or Lone Work
  • Working alone can increase the consequences of an emergency and may also increase psychological demands.
  • Maintain suitable communication and check-in arrangements where required by the risk.
  • Make sure workers know who to contact when site conditions become unsafe or uncertain.
  • Do not perform work alone where the task requires a standby person, spotter, rescue capability or additional competent worker.
  • Review lone-work arrangements following incidents, threats or changes to the work.
Traumatic or Distressing Events

Serious incidents, injuries, aggressive customers, near misses or witnessing traumatic events can affect workers after the immediate event is over.

  • Deal with immediate safety and medical needs first.
  • Notify management through the incident process.
  • Do not pressure an affected worker to immediately return to hazardous or safety-critical duties if they are not fit to do so.
  • Review the event for work-related hazards and controls.
  • Follow up with affected workers rather than treating the issue as closed once the site is made safe.

Fatigue — Quick Decision Guide

Fatigue becomes a safety issue when it affects the worker's ability to safely drive, operate equipment, make decisions or carry out the task.

Recognise Notice the signs

Drowsiness, poor concentration, slowed reactions, mistakes or impaired judgement.

Stop / Reduce Control the immediate risk

Pause driving, plant operation or other critical work where fatigue is making it unsafe.

Adjust Change the work

Use breaks, job reassignment, schedule changes, additional support or other suitable controls.

Escalate Tell management

Raise recurring workload, hours or scheduling issues that are contributing to fatigue risk.

JR WHS Escalation Contacts

Primary WHS Jarred White — 0437 543 860
Secondary WHS Ruby Mana — 0478 521 501
Office 1800 161 280

Raising a Psychosocial WHS Concern

  • Raise the issue with Jarred, Ruby or the appropriate supervisor/manager.
  • Explain the work factor, behaviour or situation creating the concern.
  • Where possible, identify when and where it occurs and who may be exposed.
  • If there is immediate danger, deal with the immediate safety risk first.
  • Do not wait for a psychological or physical injury before raising a recurring hazard.
  • Workers should cooperate with reasonable control measures and advise management if the controls are not working.
Stop / Leave the Situation A worker should move to safety and escalate where violence, aggression, threats, severe fatigue, uncontrolled conflict or another psychosocial hazard creates an immediate risk of injury. No customer demand, job schedule or production target requires a worker to remain in an immediately unsafe situation.

Official Queensland References

Queensland's Managing the risk of psychosocial hazards at work Code of Practice 2022 is an approved code of practice and commenced with the psychosocial hazard regulations on 1 April 2023. WorkSafe Queensland also provides specific guidance on common hazards including fatigue, bullying, violence and aggression, job demands and harassment.

Section 15

Electrical Safety & Isolation Reference

Electrical hazards are common around hot water systems, pumps, roof spaces, switchboards, existing services, power tools and damaged installations. This section is a worker reference only and does not authorise electrical work. Electrical work must only be performed by appropriately licensed or authorised electrical workers.

Stop — treat as live until safely established otherwise Do not touch exposed conductors, damaged electrical equipment, unidentified wiring or equipment suspected to be energised. Keep people clear, isolate the area where safe to do so and obtain appropriately licensed electrical assistance.

Domestic Roof Spaces — Queensland Rule

Important for JR plumbing, gas, roof and ceiling-space work.

Before work or entry into the roof space of a domestic building:
  • The relevant electrical installations must be de-energised unless a prescribed circumstance under the Queensland electrical safety requirements applies.
  • This requirement applies to plumbing, gas fitting and other non-electrical trades as well as electrical workers.
  • It applies when any part of the body enters the domestic roof space, including partial entry.
  • Where de-energising is required, follow the applicable site/JR process before entry.
If someone says the power must stay on:
  • Do not simply enter and work around live wiring.
  • Stop and confirm whether a prescribed circumstance actually applies.
  • Additional risk-assessment, work-entry statement and record-keeping requirements can apply.
  • Escalate to Jarred White or the responsible supervisor before proceeding under an exception.
Identify Know the electrical hazard

Wiring, switchboards, appliances, pumps, solar, underground or overhead services.

De-energise Remove electrical energy

Where required, de-energise before work or access rather than relying on PPE or careful positioning.

Prevent Prevent re-energisation

Use the applicable isolation and lockout process where electrical equipment must remain isolated.

Verify Use the right person

Electrical testing and electrical work must stay within the authorised person's legal scope.

Hot Water Systems, Pumps & Connected Equipment

JR workers regularly work around equipment that has both plumbing and electrical connections.

  • Do not assume equipment is electrically safe because a local switch appears off.
  • Identify the electrical supply before plumbing work that may expose workers to electrical parts or water near electrical equipment.
  • Do not remove electrical covers, alter wiring or perform electrical disconnection/reconnection unless appropriately licensed or authorised.
  • Use an electrician where the task crosses into electrical work.
  • Stop if damaged wiring, burning, arcing, exposed parts or another electrical defect is identified.
Isolation & Lockout

Isolation is intended to prevent unexpected energisation while work is underway.

  • Identify the correct source of electrical energy before relying on an isolation.
  • Use the applicable isolation, lockout and tagging process for the work.
  • Do not remove another person's lock or tag without following the authorised removal process.
  • Consider alternate supplies such as solar, batteries, generators or multiple circuits.
  • Verification that electrical equipment is de-energised must be performed by a person legally permitted and competent to perform the required testing.
Solar, Batteries & Alternate Supplies

Turning off one switch may not remove every electrical source where alternate supplies are installed.

  • Look for solar PV, batteries, generators or other alternate supply warning labels.
  • Do not assume all wiring in a roof or plant area is de-energised because grid power has been switched off.
  • Escalate where the isolation arrangement is unclear.
  • Do not interfere with solar DC wiring or battery electrical equipment unless appropriately licensed and authorised.
Damaged Wiring, Switchboards & Electrical Equipment
  • Keep clear of exposed conductors, damaged switchboards or equipment showing signs of arcing or burning.
  • Do not touch damaged electrical equipment in wet conditions.
  • Prevent customers, workers and the public from entering the affected area where practicable.
  • Do not attempt temporary electrical repairs outside your licence scope.
  • Arrange assessment by an appropriately licensed electrical worker.
Electrical Leads, Power Tools & Safety Switches
  • Visually inspect leads, plugs, sockets, power boards and tools before use.
  • Do not use damaged, modified or exposed electrical equipment.
  • Keep connections away from water, sharp edges, vehicle movement and other damage.
  • Check required test/tag or inspection status for the work environment.
  • Use applicable safety-switch requirements and user tests.
Related section

Refer to Section 12 — Tools, Plant & Equipment Safety for the construction electrical inspection/testing reference.

Wet Areas, Leaks & Flooded Electrical Equipment
  • Water around electrical equipment can significantly increase risk.
  • Do not enter water where electrical equipment or wiring may be energised.
  • Do not touch wet switchboards, appliances, pumps, sockets or damaged leads.
  • Control access and arrange safe electrical isolation/assessment before plumbing work continues where required.
  • After flooding or significant water exposure, do not assume electrical equipment is safe to re-energise.
Underground Electrical Services

Excavation, trenching, drilling and penetration work can contact underground electricity services.

  • Identify underground services before disturbing the ground.
  • Use plans, locating information and other suitable service-identification controls.
  • Do not assume the service depth or route from old plans alone.
  • Follow excavation controls and any applicable exclusion requirements near electrical services.
  • Stop if an unidentified cable, conduit or service is exposed.
Overhead Electric Lines
  • Check for overhead lines before using ladders, long pipe, plant, scaffolds or elevated equipment.
  • Maintain the applicable safe approach distances and required controls.
  • Do not rely on visual judgement alone where equipment may enter an exclusion zone.
  • Use a spotter or other controls where required by the work plan.
  • Escalate before work where clearances or line status are uncertain.
Drilling, Cutting & Penetrating Walls or Floors
  • Consider concealed electrical cables before drilling, cutting, chasing or penetrating a building surface.
  • Check available service information and use suitable detection methods where required.
  • Do not continue where the service location cannot be established with sufficient confidence for the work.
  • Stop immediately if an electrical cable or conduit is unexpectedly contacted or exposed.
Electrical Work Outside JR Work Scope

Plumbing or gas work can reach a point where electrical work is required.

  • Do not perform electrical work simply to finish the job unless you hold the required electrical licence/authority for that work.
  • Do not ask an apprentice, customer or unlicensed person to complete electrical work outside their legal scope.
  • Make the plumbing/gas task safe and arrange an appropriately licensed electrician.
  • Document or communicate the handover where electrical work is needed before JR's work can safely continue.

Electric Shock / Electrical Incident — Quick Reference

Do not become a second casualty. Treat the source as energised until it has been made safe.

1 — Do Not Touch Keep clear

Do not touch a person who may still be in contact with an energised source.

2 — Make Safe Isolate only if safe

Arrange safe disconnection of the electrical source without exposing another person to the hazard.

3 — Emergency Help Call 000 when required

Provide first aid only once it is safe to approach and within the responder's training.

4 — Escalate Notify JR

Follow the JR emergency/incident process and preserve the incident area where required.

Primary WHS Jarred White — 0437 543 860
Secondary WHS Ruby Mana — 0478 521 501
JR Office 1800 161 280

Official Queensland Electrical Safety References

Queensland's electrical safety requirements include specific controls for domestic roof-space entry and work, electrical isolation and lockout, work near electrical equipment, and work near overhead or underground electric lines. Always use the current official source where a legal or technical requirement needs to be confirmed.

Section 16

Asbestos, Silica & Hazardous Dust Reference

Quick-reference guidance for renovation, plumbing, drainage, gas, roof and cutting work where asbestos-containing materials, crystalline silica or other hazardous dust may be present. This section does not authorise asbestos removal or uncontrolled dust-generating work.

Stop if the material is unknown or suspected to contain asbestos Do not drill, cut, grind, sand, break, remove, pressure-clean or otherwise disturb suspect asbestos-containing material until it has been appropriately identified and the required controls, training, authorisation and work method are confirmed.

Suspected Asbestos

Common during repair and renovation work in older Queensland buildings.

JR Field Rule
  • Stop the affected work before disturbing the material.
  • Keep customers, workers and other people away from the affected area where required.
  • Check available asbestos information, registers or building documentation where applicable.
  • Escalate to the JR WHS contact or responsible supervisor.
  • Arrange competent identification/testing where the material cannot be confidently ruled out.
  • Do not treat age or appearance alone as proof that a material is asbestos-free.

Crystalline Silica Dust

Can be generated when construction materials containing crystalline silica are processed.

Typical JR Exposure Tasks
  • Cutting or chasing concrete, masonry, tiles, bricks or blocks.
  • Drilling concrete, brick, mortar, tiles or similar materials.
  • Grinding, sanding or mechanical surface preparation.
  • Breaking or demolition work that generates fine construction dust.
  • Dry sweeping or disturbing settled silica-containing dust.
Asbestos licensing threshold is not a general permission for JR workers to remove asbestos. Queensland licensing rules distinguish friable asbestos and larger quantities of non-friable asbestos. Even where a particular quantity may not require an asbestos-removal licence, asbestos work still has legal training, control and safe-work requirements. JR workers should only undertake asbestos-related work where it is specifically authorised by JR and all applicable competency and legal requirements have been confirmed.
1 — Identify Know the material

Do not start dust-generating work until the material and likely hazard are understood.

2 — Eliminate Avoid generating dust

Use a method or material that removes the need for hazardous dust generation where practicable.

3 — Engineer Control at the source

Use effective wet suppression, on-tool extraction, enclosure or other required engineering controls.

4 — Isolate Protect other people

Separate workers, customers and the public from the dust-generating activity.

5 — RPE Use suitable protection

Where required, use correctly selected and fitted RPE in addition to higher-order controls.

Where Asbestos May Be Encountered

Asbestos-containing materials can occur in older residential, commercial and industrial buildings.

  • Fibre-cement wall, ceiling, eave, roof or cladding products.
  • Wet-area wall or floor backing materials.
  • Old service ducts, panels, meter/switchboard backing boards or linings.
  • Roofing and external building products.
  • Some older insulation, gaskets, seals and other building/service products.
Do not guess

If the work will disturb an uncertain material, stop and have the issue resolved before continuing.

If Asbestos Is Unexpectedly Disturbed
  1. Stop the activity immediately.
  2. Keep people away and avoid further disturbance.
  3. Do not sweep, vacuum or clean the material using an unsuitable method.
  4. Do not carry contaminated dust through the property or vehicle.
  5. Notify Jarred White or the responsible JR supervisor immediately.
  6. Arrange competent assessment and appropriate clean-up/remediation before the area is treated as safe.
  7. Follow the JR incident process where exposure or a significant uncontrolled disturbance may have occurred.
Silica — Cutting, Grinding & Drilling

Fine respirable silica dust may not be visible even when exposure is occurring.

  • Use the task controls required by the current Queensland silica code.
  • Use effective water suppression or on-tool extraction where specified for the task.
  • Do not remove or bypass dust-control equipment to make the task quicker.
  • Consider duration, location, surrounding people and whether the task is indoors or enclosed.
  • Use RPE where required by the applicable control method.
  • Stop if the required controls cannot be implemented effectively.
Dust Housekeeping & Clean-Up
  • Prevent dust becoming airborne again during clean-up.
  • Use wet methods or suitable dust-extraction/industrial vacuum methods where required by the applicable silica controls.
  • Do not dry sweep silica-containing dust where this can make hazardous dust airborne.
  • Do not use compressed air or blowers to clean dusty clothing or surfaces unless the specific controlled method permits it and all required controls are in place.
  • Keep contaminated dust out of customer areas, vehicles and clean lunch/rest areas.
  • Dispose of collected waste using the method required for the material involved.
Respiratory Protective Equipment

RPE is a supporting control. It does not stop hazardous dust being generated.

  • Select the respirator and filter for the specific hazard and task.
  • Tight-fitting respirators must be fit-tested to the worker and the specific make/model used.
  • Carry out a fit check each time a tight-fitting respirator is put on.
  • Facial hair must not interfere with the seal of tight-fitting RPE.
  • Keep reusable respirators clean, maintained and stored to prevent contamination.
  • Replace filters, cartridges and disposable RPE in accordance with the applicable requirements and manufacturer instructions.
Other Hazardous Dusts & Airborne Contaminants

Not every hazardous airborne exposure is silica or asbestos.

  • Consider dust, fumes, vapours, welding/brazing fumes, mould, biological contamination and chemical aerosols.
  • Identify the contaminant before selecting controls or respiratory protection.
  • Use the applicable SDS where a chemical product is involved.
  • Improve ventilation or use local extraction where required.
  • Stop work and escalate where the atmosphere is unknown or may be immediately hazardous.
  • Do not enter an atmosphere that may constitute a confined-space hazard without the required confined-space controls.
Asbestos Registers & Workplace Information
  • Where a workplace asbestos register exists, check it before work that may disturb building material.
  • An asbestos register does not guarantee that every hidden material has been identified.
  • Check the actual work area and material before drilling, cutting or demolition-type disturbance.
  • If workplace information conflicts with what is physically found, stop and escalate.
  • Follow site-controller or principal-contractor asbestos procedures where they apply.
High-Pressure Water & Asbestos Materials

High-pressure water cleaning can seriously disturb asbestos-containing materials and spread contamination.

  • Do not pressure-clean material known or suspected to contain asbestos.
  • Do not use pressure washing as a method to clean an asbestos-contaminated area.
  • Stop if roof, wall or other material being pressure-cleaned is suspected to contain asbestos.
  • Escalate for appropriate asbestos assessment and management.

Silica & RPE — Field Reminder

Higher-order dust controls come first. Respiratory protection is added where the applicable task controls require it or residual exposure remains.

Control Dust At the source

Use effective wet suppression, on-tool extraction, isolation or other specified engineering controls.

Select RPE For the actual task

Use the protection level required by the applicable task/control method.

Fit Test Tight-fitting RPE

The worker must have a suitable fit-test for the specific tight-fitting respirator used.

Fit Check Every time

Check the seal whenever the respirator is put on and keep the sealing area free of interfering facial hair.

Primary WHS Jarred White — 0437 543 860
Secondary WHS Ruby Mana — 0478 521 501
JR Office 1800 161 280

Official Queensland References

Use current WorkSafe Queensland and Queensland Government asbestos/silica guidance whenever the material, control method, licensing requirement, respiratory protection or health-monitoring requirement needs to be confirmed.

Section 17

Manual Handling, Lifting & Material Movement

Practical reference for moving hot water systems, pumps, pipe, cylinders, tools, equipment and other loads. A manual task becomes hazardous when it involves risk factors such as high or sudden force, repetitive force or movement, awkward or sustained posture, or vibration.

There is no single “safe lifting weight” that makes a manual task safe. Assess the whole task — load size and shape, force required, grip, posture, distance, frequency, access, stairs, ground conditions, worker capability and whether mechanical assistance or another person can remove or reduce the risk.
Risk Factor High / Sudden Force

Heavy, stuck, unstable or unexpectedly moving loads.

Risk Factor Repetitive Force

Repeated lifting, carrying, pushing, pulling or gripping.

Risk Factor Awkward Posture

Bending, twisting, reaching, kneeling or working in restricted areas.

Risk Factor Repetition / Duration

The same movement or posture repeated or sustained over time.

Risk Factor Vibration

Hand-arm or whole-body vibration from tools, plant or vehicles.

Plan the Move Before Touching the Load

A better work method is more effective than relying only on “good lifting technique”.

1 Check the Load

Weight, size, shape, grip, contents and whether it can shift.

2 Check the Route

Stairs, gates, slopes, mud, doors, corners, overhead and trip hazards.

3 Reduce the Load

Separate components, drain contents or reduce weight where safe and practicable.

4 Use Equipment

Trolley, lifter, dolly, ramp, hoist or another suitable mechanical aid.

5 Add People

Use a coordinated team lift where mechanical assistance cannot fully remove the risk.

6 Clear the Landing

Know exactly where and how the item will be put down before moving it.

Hot Water Systems

Hot water units can be bulky, awkward and difficult to grip even when the nominal weight appears manageable.

  • Confirm the unit is safely disconnected and drained as required before movement.
  • Use suitable trolleys, lifting aids or team handling for the access conditions.
  • Plan stairs, retaining walls, narrow side access, gates and uneven ground before starting.
  • Do not attempt a solo lift simply because a trolley cannot fit through one part of the route.
  • Protect workers from crush points when lowering, tilting or positioning the unit.
  • Re-plan if the old unit contains unexpected water, sediment or additional weight.
Gas Cylinders
  • Use a suitable cylinder trolley or handling method where practicable.
  • Keep control of the cylinder and protect the valve from impact.
  • Do not lift or carry cylinders by the valve, regulator or attached equipment.
  • Avoid uncontrolled rolling or allowing cylinders to fall.
  • Plan how the cylinder will be secured after it is moved.
  • Follow gas-cylinder storage and transport requirements as well as manual-task controls.
Pipe, Long Materials & Roof Materials

Long loads create leverage, balance, visibility and contact hazards in addition to weight.

  • Check for overhead electrical lines before carrying long conductive materials.
  • Use two workers where length or flexibility makes solo control unsafe.
  • Keep the route clear of customers, vehicles and fragile property.
  • Avoid sudden rotation in narrow spaces.
  • Use mechanical lifting or staged movement for heavy or large roof materials.
Pumps, Tools & Equipment
  • Use built-in handles or designated lifting points where provided.
  • Do not lift by cords, hoses, guards or components not designed as handles.
  • Drain fluids or remove detachable parts where the equipment instructions allow and this reduces risk.
  • Use a trolley or mechanical aid for repeated movement of heavy equipment.
  • Secure equipment against movement during transport.
Stairs, Slopes & Uneven Ground
  • Assess whether the load blocks the worker's view of stairs or footing.
  • Do not carry a load that prevents safe use of available handrails where handrail use is important to the route.
  • Use suitable lifting equipment or additional workers where stairs substantially increase the risk.
  • Check wet grass, mud, gravel, garden edging, pavers and retaining-wall transitions.
  • Do not continue if the route cannot support safe control of the load.
Restricted & Awkward Spaces

Roof spaces, underfloor areas, plant cupboards and narrow side access can force poor posture.

  • Reduce load size or weight before entering a restricted area where practicable.
  • Reposition the task to avoid prolonged bending, twisting or overhead handling.
  • Use smaller tools or handling aids suited to the space.
  • Rotate or break up repetitive tasks where appropriate.
  • Do not force a large item through a route that does not provide safe body position or escape space.
Pushing & Pulling Trolleys
  • Check trolley capacity, wheels, tyres, handles and brakes before use.
  • Keep the load balanced and secured so it cannot shift or fall.
  • Consider the force required to start, stop and control the trolley on slopes.
  • Use a route suitable for the trolley rather than dragging it over unsuitable obstacles.
  • Do not position a worker where a runaway load can pin them against a wall, vehicle or structure.
Team Lifts

A team lift can reduce individual force but can create new coordination and crush risks.

  • Nominate one person to coordinate the movement.
  • Agree on commands before lifting, turning, stepping or lowering.
  • Use workers who can safely manage their part of the load.
  • Keep pace and avoid sudden unannounced movements.
  • Make sure everyone has a safe grip and clear footing.
  • If the team lift remains difficult or uncontrolled, stop and use a better mechanical method.
Repeated Handling & Vehicle Loading
  • Arrange frequently used items to reduce unnecessary bending, reaching and lifting.
  • Store heavier items where they can be handled with better posture and control where practicable.
  • Reduce repeated lifting in and out of deep toolboxes or high racks.
  • Use drawers, slide-outs, trolleys or other storage solutions where they reduce force and awkward posture.
  • Review the vehicle setup if the same handling problem is occurring every day.
If Pain, Strain or Discomfort Starts
  • Do not keep repeating the same hazardous movement simply to finish the task.
  • Stop or modify the activity if continuing may worsen the problem.
  • Report work-related pain, strain or recurring discomfort early.
  • Review what aspect of the task created the force, posture or repetition.
  • Change the work method, equipment or layout rather than relying only on the worker to “lift better”.
  • Follow the JR incident/injury process where an injury has occurred.

Better Controls

  • Deliver or position materials closer to where they will be used.
  • Use mechanical aids rather than carrying where practicable.
  • Reduce individual load size or weight.
  • Improve vehicle, workshop and site storage layout.
  • Change work height to reduce bending or overhead handling.
  • Reduce carrying distance and unnecessary double-handling.
  • Provide sufficient workers for bulky or unstable items.

What Not to Rely On

  • A single maximum-weight rule.
  • “Bend your knees and keep your back straight” as the only control.
  • A worker's strength or fitness as the primary risk control.
  • Team lifting when a suitable mechanical aid could remove more of the risk.
  • Rushing because access has already been quoted or the customer is waiting.
  • Continuing with a poor method because the item only needs to move a short distance.
Stop and Re-plan the Move Stop if the load is too heavy, bulky, unstable or difficult to grip; the route is unsafe; a worker cannot maintain control; the load blocks vision; the task requires excessive force or awkward posture; or the planned team/mechanical assistance is not sufficient for the actual site conditions.

Official Queensland Reference

WorkSafe Queensland identifies hazardous manual tasks by risk factors including repetitive or sustained force, high or sudden force, repetitive movement, sustained or awkward posture and vibration. The current Hazardous Manual Tasks Code of Practice 2021 remains the primary Queensland code referenced by WorkSafe for managing these risks.

Section 18

Working at Heights, Roof Access & Fall Prevention

Practical reference for roof work, ladders, scaffolds, elevated work platforms, travel restraint, fall arrest, fragile surfaces and falling-object controls. Always use the applicable JR SWMS where the task falls within a listed work method.

Do not access an area if it is not safe Stop before climbing or stepping onto a roof, ladder, scaffold or elevated work area if access, footing, roof condition, edge protection, weather, electrical hazards, fall controls or the rescue arrangement are not suitable for the work.

Fall Risk Exists at Any Height

Fall hazards must be managed wherever a person could fall from one level to another and be injured. Do not treat two metres as the point where fall safety begins.

SWMS Trigger — More Than 2 Metres

Construction work involving a risk of a person falling more than two metres is high-risk construction work and requires a SWMS. Use the relevant JR SWMS and ensure the site-specific controls match the actual work.

Preferred Fall-Control Order

JR's working-at-heights SWMS uses this practical order: avoid working at height first, then use passive prevention or work-positioning systems before relying on fall arrest or ladders.

1 — Eliminate Work from ground / solid construction

Reposition, prefabricate or perform the task from a safer level where practicable.

2 — Prevent Passive fall prevention

Scaffold, work platform, perimeter guardrails or other suitable physical fall prevention.

3 — Position Work-positioning system

Travel restraint, suitable EWP or another correctly designed work-positioning system.

4 — Arrest Fall-arrest system

Use only with suitable anchorage, competent workers, sufficient clearance and a workable rescue plan.

5 — Limited Use Ladder

Primarily for access or light work where stability and three points of contact can be maintained.

Ladder — Field Rules

JR A013.0 and current WorkSafe Queensland guidance both treat ladders as limited-use access/work equipment, not the default work platform.

Industrial Use Use a suitable industrial ladder

Current Queensland guidance says construction/industrial ladders should be manufactured for industrial use and have at least a 120 kg load rating.

Secure Stable and fixed

Set the ladder on firm footing and secure it at the top or bottom, or both ends where necessary.

Roof Access Extend above step-off

For ladder access to a work platform or roof, use a securely fixed ladder extending at least one metre above the stepping-off point.

Three Points Hands available for climbing

Use tool belts, backpacks, buckets/ropes or assistance so tools and materials do not prevent safe climbing.

Roof Access & Roof Condition
  • Assess how the roof will be accessed before work begins.
  • Check the roof structure, surface condition and likely load-bearing capacity.
  • Identify brittle, corroded, damaged or fragile areas.
  • Identify skylights, translucent sheeting, openings and penetrations.
  • Check pitch, surface grip, moss, dust, moisture and other slip hazards.
  • Confirm electrical roof-space requirements before any body part enters a domestic roof space.
  • Do not step onto an uncertain surface to “test it”.
Fragile Roofing, Skylights & Openings

Fragile surfaces can look similar to walkable roofing but may fail without warning.

  • Treat translucent/plastic roof sheets and skylights as fall hazards unless protected by a suitable system.
  • Consider asbestos cement and weathered/corroded roof products as potentially fragile.
  • Use covers, guardrails, working platforms, walkways or another appropriate engineered control.
  • Do not rely on paint, markings or memory as the only control around fragile surfaces.
  • Keep workers away from unprotected penetrations and openings.
Portable & Step Ladders
  • Consider safer access before selecting a ladder.
  • Inspect the ladder for damaged stiles, rungs, feet, hinges, locks, ropes and fittings.
  • Do not use a domestic or homemade ladder for construction/industrial work.
  • Set stepladders fully open and locked.
  • Face the ladder while climbing.
  • Position the ladder to avoid overreaching.
  • Only one worker should use a ladder at a time unless the ladder is specifically designed otherwise.
  • Do not perform hot work from a ladder where the JR SWMS prohibits it.
  • Remove defective ladders from service.
Scaffolds & Working Platforms
  • Use scaffold that is appropriate to the load, height, access and work being performed.
  • Do not use an incomplete, damaged or unauthorised scaffold.
  • Check platform planking, edge protection, access, footings, bracing and scaffold status before use.
  • Do not overload a scaffold or working platform.
  • Do not remove handrails, planks, ties or other scaffold components unless the change is performed by a person authorised and competent to make it.
  • Scaffolding erection, alteration and dismantling must comply with current Queensland competency/licensing requirements.
  • Prevent unauthorised access to incomplete or unattended scaffold where required.
Travel Restraint

Travel restraint is intended to prevent the worker reaching a position where a fall can occur.

  • Use a system designed for the work area and fall edge.
  • Use suitable anchorage points and compatible equipment.
  • Adjust the system so the worker cannot reach the fall hazard.
  • Inspect harnesses, lanyards, connectors and anchor-related equipment before use.
  • Workers must be trained and competent in the system being used.
  • Do not convert a restraint setup into a fall-arrest situation by extending the worker's reach beyond the designed safe area.
Fall Arrest

Fall arrest does not prevent a fall. It is intended to limit the consequences after a fall begins.

  • Use only when higher-order fall-prevention methods are not reasonably practicable or do not fully control the risk.
  • Confirm suitable anchorage and compatibility of all system components.
  • Consider free-fall distance, total fall distance, swing-fall risk and the surface/objects below.
  • Keep the system arranged to minimise fall distance.
  • Do not use damaged or suspect fall-arrest equipment.
  • A rescue procedure must be workable for the actual location — not just written in a document.
Elevating Work Platforms
  • Select an EWP suitable for the height, outreach, ground conditions and work.
  • Confirm operator competency and any required High Risk Work Licence for the plant/class involved.
  • Check firm, stable ground, overhead hazards and exclusion zones.
  • Do not exceed the safe working load.
  • Keep gates closed and required platform edge protection in place.
  • Use harness/fall-protection equipment where required for the EWP type, manufacturer instructions and work method.
  • Do not climb out of an elevated platform as an improvised access method.
Falling Objects & People Below
  • Avoid having people work or pass directly below height work where practicable.
  • Establish barricades, exclusion zones and warning signs where falling objects are possible.
  • Use toe boards, mesh, containment or other controls where applicable.
  • Secure tools and loose objects where there is a risk they can fall.
  • Use tool lanyards where appropriate and compatible with the task.
  • Do not place materials near roof or platform edges where they can slide, roll or be blown off.
Weather, Heat & Roof Surface Conditions
  • Reassess roof and height work when rain, dew, wind, storms or extreme heat change conditions.
  • Do not work on slippery roofing where safe footing cannot be maintained.
  • Consider wind effects on long pipe, sheet materials, ladders and EWP operation.
  • Stop work during electrical storms where exposure creates unacceptable risk.
  • Manage heat and sun exposure, particularly on metal roofs and in roof spaces.
  • Do not let customer scheduling override weather-related stop-work decisions.
Roof Work Near Powerlines
  • Identify overhead electric lines before carrying ladders, pipe, roof materials or operating plant.
  • Apply current Queensland electrical exclusion-zone requirements.
  • Do not guess the clearance distance by eye.
  • Keep long conductive materials controlled during transport and positioning.
  • Escalate where the work may enter an electrical exclusion zone or the required controls are uncertain.
Related section

Refer to Section 15 — Electrical Safety & Isolation Reference.

Changing Conditions & Reassessment
  • Stop and reassess if the work method changes.
  • Reassess when roof condition, weather, access or surrounding work changes.
  • Reassess after any incident, near miss or failure of a control.
  • Do not continue high-risk construction work if the applicable SWMS is not being followed.
  • Escalate unusual conditions not adequately addressed by the current SWMS.

Before Using Fall-Arrest Equipment

  1. Confirm the system is appropriate for the task.
  2. Confirm anchorage and equipment compatibility.
  3. Confirm the worker is trained and competent.
  4. Check sufficient fall clearance and swing-fall risk.
  5. Inspect the equipment before use.
  6. Have a rescue method suitable for the location and people onsite.

Fall / Suspended Worker Emergency

Do not create a second casualty by attempting an improvised rescue. Call emergency services where required and use the planned rescue method only where rescuers are trained, equipped and able to perform it safely.

Notify JR immediately and follow the Emergency & Incident Response section.

Related JR SWMS

Check all SWMS that apply to the actual task. More than one may be relevant to the same job.

A008.0 Roofing Repair / Replacement A009.0 Solar Panels on Roof A010.0 Mesh, Insulation & Sheeting A011.0 Fascia, Gutters & Downpipes A013.0 Fixed / Portable Ladder A014.0 Fixed Scaffold A021.0 Travel Restraint / Fall Arrest
Primary WHS Jarred White — 0437 543 860
Secondary WHS Ruby Mana — 0478 521 501
JR Office 1800 161 280

Official Queensland References

WorkSafe Queensland's current working-at-heights guidance refers to the Managing the Risk of Falls at Workplaces Code of Practice 2021. Construction work involving a risk of falling more than two metres requires a SWMS, and fall risks can still require controls below that height. Current Queensland ladder guidance also emphasises industrial-rated ladders, secure setup, three points of contact and suitable roof-access arrangements.

Section 19

Excavation, Trenching & Underground Services

Practical reference for trenching, drainage excavation, ground penetration, underground-service identification, excavator work, access, spoil placement, collapse risk and emergency response. Use the applicable JR SWMS before excavation work where it applies.

Never enter an excavation that may collapse Stop the work if the sides, ground, support system, access, water conditions, nearby loads, atmosphere or surrounding plant create an uncontrolled risk. A trench can collapse suddenly and without enough warning for a worker to escape.
High-Risk Construction Work Trench or shaft deeper than 1.5 m

Queensland requires a SWMS for construction work carried out in or near a shaft or trench with an excavated depth greater than 1.5 metres, or in a tunnel.

Unauthorised Access Trench at least 1.5 m deep

The work area must, so far as reasonably practicable, be secured from unauthorised access including inadvertent entry.

Other SWMS Triggers Plant, electricity, roads and other HRCW

Excavation may also trigger SWMS requirements because of powered mobile plant, energised services, traffic, falls, gas services or another high-risk construction activity.

Before Breaking Ground

Do not let the excavator bucket become the service locator.

1 — Scope Know where and how deep

Confirm excavation route, dimensions, access, drainage work and surrounding structures.

2 — Services Get current service information

Obtain underground essential-services information for the workplace and adjacent areas before excavation begins.

3 — Locate Verify services onsite

Use suitable locating, marking, hand digging or non-destructive methods before mechanical excavation near services.

4 — Ground Assess stability

Consider soil, previous disturbance, water, slope, structures, loads, weather and excavation depth.

5 — Controls Plan support, access and exclusion

Confirm excavation support, safe entry/exit, spoil position, plant separation and public protection before digging.

Underground Essential Services

Plans are an important starting point, but the actual service position must be treated carefully onsite.

  • Obtain current underground essential-services information before excavation.
  • Have regard to that information when planning and carrying out the work.
  • Make relevant information available to workers and other duty holders involved.
  • Identify electricity, gas, water, sewer, stormwater, telecommunications and other services that may be affected.
  • Physically mark identified service locations where appropriate.
  • Use suitable service-locating and non-destructive exposure methods before mechanical excavation where required.
  • Stop if a service is found where it was not expected or its location cannot be established safely.

Before You Dig Australia — BYDA

The former “Dial Before You Dig” service is now called Before You Dig Australia (BYDA). It provides a free referral service for plans and information from participating underground asset owners.

BYDA plans do not remove the need for site assessment, locating and safe excavation methods. Not every private or unregistered service will necessarily appear in a referral response.

Ground Collapse & Trench Support
  • Assess ground conditions before workers enter or work beside the excavation.
  • Consider soil type, previous disturbance, nearby services, groundwater, rain and vibration.
  • Consider loads from buildings, fences, retaining walls, stockpiles, vehicles and plant.
  • Use benching, battering, shoring, shielding or another suitable support method where required.
  • Support systems must be appropriate to the excavation and installed/used by competent people.
  • Do not assume a shallow-looking trench is stable because it stood open earlier in the day.
  • Reassess after rain, water entry, vibration or any visible movement/cracking.
Spoil, Pipe & Loads Near the Edge

Loads close to an excavation can increase ground pressure and contribute to collapse.

  • Keep spoil, pipe, tools and materials back from the excavation edge as required by the actual ground/support design.
  • Keep vehicles and plant away from unsupported edges unless the excavation system is designed for those loads.
  • Do not place spoil where it can roll, slide or fall onto workers below.
  • On sloping sites, manage spoil and water so they do not increase instability or flooding risk.
  • When working beside an existing service trench, consider previously disturbed ground before loading that side.
  • Follow A002.0 for JR's task-specific spoil and edge-control requirements.
Safe Access & Exit
  • Provide a safe method for workers to enter and leave the excavation.
  • Use a suitable secured ladder, stair, landing platform or other access arrangement for the excavation.
  • Do not climb on shoring, trench boxes, pipework or excavator buckets as improvised access.
  • Maintain access as excavation depth and work position change.
  • Consider emergency exit as well as normal access.
  • Keep access routes clear of spoil, hoses, pipe and other trip hazards.
Falls Into Excavations
  • Use barriers, guardrails, covers, fencing or other suitable controls where people may approach an open excavation.
  • Provide clearly defined pedestrian routes around the work.
  • Do not leave an excavation exposed to customers, children or the public without suitable protection.
  • Use suitable trench plates/covers where required and ensure they are appropriate to anticipated loads.
  • Consider visibility at night, poor weather and low-light conditions.
  • Backfill or otherwise secure excavations as work progresses where practicable.
Excavators & Powered Mobile Plant
  • Use plant suitable for the excavation, access, depth, ground and surrounding hazards.
  • Confirm the operator is competent and appropriately licensed where required.
  • Separate workers and pedestrians from the excavator operating/slew area.
  • Use a spotter where visibility or proximity hazards require one.
  • Do not allow workers under a suspended load, bucket or raised attachment.
  • Check overhead electrical hazards as well as underground services.
  • Keep plant far enough from excavation edges to avoid overloading or collapsing the ground.
Working Around Existing Services
  • Treat service plans as indicative until the asset has been appropriately located.
  • Use hand digging or non-destructive excavation where required to expose/confirm services.
  • Follow asset-owner requirements for exclusion distances and work methods.
  • Support exposed services where necessary to prevent damage.
  • Do not use exposed pipes, cables or conduits as steps, supports or lifting points.
  • Stop mechanical excavation if the service route or depth is uncertain.
Gas, Electricity & Service Strikes

A service strike can create electrocution, fire, explosion, flooding, contamination or loss-of-service hazards.

  • Stop work immediately after a suspected service strike.
  • Keep people clear of the affected area.
  • Do not touch plant or equipment if an electrical service may have been contacted unless emergency procedures indicate it is safe.
  • Control ignition sources if gas may be escaping and move to a safe location.
  • Contact emergency services and the asset owner where required.
  • Notify JR immediately and do not recommence until the area and service are confirmed safe.
Water, Rain & Flooding
  • Plan drainage and runoff so water is directed away from the excavation where practicable.
  • Stop entry where water undermines or destabilises excavation walls.
  • Reassess after heavy rain, burst services or groundwater changes.
  • Consider pumping/dewatering impacts on soil stability and surrounding structures.
  • Do not work in an excavation where rapid water entry could trap or drown a worker without appropriate controls.
  • Keep electrical tools and equipment out of unsafe wet excavation conditions.
Airborne Contaminants & Confined-Space Risk

Some excavations can accumulate gas, fumes or contaminated air.

  • Consider sewer gases, LPG, natural gas, engine exhaust, chemical vapours and oxygen deficiency.
  • Do not operate combustion equipment where exhaust can accumulate around workers.
  • Stop if workers experience unusual odours, dizziness, breathing difficulty or other signs of an unsafe atmosphere.
  • Determine whether the excavation or connected space meets the definition of a confined space.
  • If confined-space requirements apply, use the applicable confined-space controls and A022.0.
  • Do not enter an unknown or potentially dangerous atmosphere to attempt an improvised rescue.
Nearby Buildings, Fences & Structures
  • Consider whether excavation may remove support from footings, retaining walls, poles, fences, driveways or adjacent structures.
  • Do not excavate beneath or beside a structure where stability has not been adequately assessed.
  • Use engineering/geotechnical advice where required by the depth, ground or structural conditions.
  • Watch for cracking, movement or subsidence during the work.
  • Stop if surrounding structures or ground begin to move unexpectedly.
Public, Customers & Unattended Excavations
  • Barricade and sign the excavation work area appropriately.
  • Separate the public from plant operating areas.
  • Consider children, pets, delivery drivers and residents at occupied properties.
  • Use covers, fencing, barriers or other suitable controls before leaving an excavation unattended.
  • Maintain safe customer access to the property where required.
  • Use traffic management controls if footpaths, roads or vehicle routes are affected.
Changing Conditions & Reassessment
  • Reassess if excavation depth, direction or work method changes.
  • Reassess after rain, flooding, vibration, ground movement or a service strike.
  • Reassess when different plant, additional workers or nearby trades enter the area.
  • Stop high-risk construction work if the applicable SWMS is not being followed.
  • Do not continue where the actual ground conditions are materially different from those planned for.

Trench Collapse / Engulfment — Emergency Reference

Do not rush into a failed excavation. A secondary collapse can kill rescuers.

1 — Stop Stop plant and work

Keep people and additional loads away from the failed or unstable excavation.

2 — Call Contact 000

Provide clear site access and advise emergency services that an excavation/trench collapse has occurred.

3 — Do Not Enter Avoid a second casualty

Do not enter an unstable excavation for an improvised rescue without suitable competent rescue capability.

4 — Escalate Notify JR immediately

Follow the JR incident process. Collapse or failure of an excavation or supporting shoring can be a notifiable dangerous incident.

Related JR SWMS

Use all SWMS that apply to the actual excavation and associated plumbing/drainage work.

A002.0 Trenching & General Excavation Work A003.0 Drainage In Ground & Suspended A004.0 Drainer A022.0 Confined Space — where applicable
Primary WHS Jarred White — 0437 543 860
Secondary WHS Ruby Mana — 0478 521 501
JR Office 1800 161 280

Official References

Queensland requires excavation risks to be managed, current underground essential-services information to be obtained before excavation, and SWMS to be used for applicable high-risk construction work. The current Excavation Work Code of Practice 2021 remains the Queensland approved code listed by WorkSafe.

Section 20

Confined Spaces & Restricted-Space Safety

Practical reference for pits, tanks, vessels, drains, sewer systems, some trenches, crawl spaces and other enclosed or partially enclosed work areas that may meet the legal definition of a confined space. This section is guidance only — confined-space entry must follow the applicable JR SWMS, written risk assessment, entry permit and site-specific controls.

No entry until the space has been assessed If there is uncertainty about whether a work area is a confined space, do not enter or allow part of the body to enter while the risk remains unresolved. Treat the area as requiring assessment and escalate before proceeding.

What Can Be a Confined Space?

Under Queensland WHS requirements, a confined space is an enclosed or partially enclosed space that meets specific characteristics relating to occupancy, atmospheric pressure and risk.

  • It is not designed or intended primarily to be occupied by a person.
  • It is, or is designed or intended to be, at normal atmospheric pressure while occupied.
  • It is, or is likely to be, a risk because of the atmosphere, contaminants or engulfment.
  • Examples can include some pits, tanks, vessels, drains, sewer pipes, excavations, trenches and crawl spaces.
  • A space is not automatically a confined space simply because it is small or difficult to access.

JR Decision Rule

A structure or work area may or may not be a confined space depending on the actual conditions when entry is proposed.

If the classification is uncertain, stop and have the space assessed by a suitably competent person before entry. Do not use “we have been in there before” as the basis for deciding it is safe.

Before Confined-Space Entry

These controls must be resolved through the actual confined-space process — this web page is not the entry permit.

1 — Assess Written risk assessment

Identify atmosphere, engulfment, energy, access, work activity and other hazards before entry.

2 — Isolate Control incoming hazards

Isolate pipes, plant, electrical/mechanical energy and substances that could enter or affect the space.

3 — Test Atmosphere confirmed

Atmospheric testing and monitoring must match the risks identified for the space and work.

4 — Permit Entry authorised

The entry permit identifies the space, controls, authorised entrants, standby arrangements and validity period.

5 — Rescue Emergency plan ready

Communication, rescue equipment, trained people and emergency procedures must be workable before entry starts.

Entry Permit

Confined-space work requires an entry permit as part of the controlled entry process.

  • Identify the confined space the permit applies to.
  • Identify the entry and work being undertaken.
  • Record the controls required for safe entry and work.
  • Identify the people authorised to enter.
  • Identify the standby person / communication arrangement.
  • State the period for which the permit is valid.
  • Sign workers out and close the permit when the entry is complete in accordance with the applicable process.
Important

This WHS Hub is reference-only. The actual permit must be completed through the approved site/JR process before entry.

Atmospheric Testing & Monitoring
  • Test the atmosphere before entry where required by the risk assessment and confined-space controls.
  • Consider oxygen deficiency or enrichment, flammable atmosphere and toxic contaminants.
  • Use suitable, maintained and appropriately calibrated gas-detection equipment.
  • Testing must be carried out by a competent person using the correct method and instrument for the hazard.
  • Continue monitoring during work where conditions can change or the risk assessment requires it.
  • Leave the space immediately if monitoring indicates unsafe conditions or an alarm activates.
  • Do not enter simply because the space “smells fine”. Some hazardous gases cannot be reliably detected by smell.
Isolation of Pipes, Plant & Energy

Prevent hazards being introduced into the space while people are inside.

  • Identify pipes, drains, valves, pumps, agitators and connected equipment.
  • Prevent uncontrolled introduction of water, sewage, gas, chemicals, steam or other material.
  • Isolate mechanical and electrical energy that could move or energise equipment.
  • Use lockout/tagout or other required isolation controls for the actual system.
  • Do not rely solely on a control switch or verbal instruction where a positive isolation is required.
  • Confirm the isolation remains effective for the duration of entry.
Ventilation
  • Use suitable ventilation where required to control atmospheric hazards.
  • Position equipment so clean air is supplied and contaminants are not drawn back into the space.
  • Keep vehicle, generator and combustion-engine exhaust away from confined-space openings.
  • Do not use oxygen to ventilate a confined space.
  • Ventilation does not remove the need for required atmospheric testing or monitoring.
  • Stop if ventilation fails or cannot maintain safe conditions.
Standby Person & Communication
  • Maintain communication with workers inside the confined space.
  • The standby person must remain able to monitor the entry and initiate emergency procedures.
  • Use a communication method that works despite noise, distance, PPE and the physical layout.
  • Do not assign duties that prevent the standby person from performing the required confined-space role.
  • Keep unauthorised people from entering the space.
  • Escalate immediately if communication with an entrant is lost.
Access & Exit
  • Provide suitable access and egress before work begins.
  • Keep openings clear enough for normal exit and emergency rescue.
  • Use suitable ladders, platforms, steps or other access equipment.
  • Consider the size of workers, PPE and rescue equipment when assessing openings.
  • Do not block the entry/exit point with tools, hoses or materials.
  • Where fall risk exists during entry or exit, apply the appropriate fall controls.
Engulfment & Flooding

Water, sewage, soil, grain, sludge, chemicals or other materials can rapidly trap or overwhelm a person.

  • Identify every source that could introduce liquid or solid material into the space.
  • Isolate incoming flows before entry where required.
  • Consider pumps starting automatically or upstream valves being opened.
  • Consider weather and stormwater where connected drains, pits or sewer systems are involved.
  • Do not enter where engulfment controls are incomplete.
Sewer, Drain & Biological Hazards
  • Consider sewage, contaminated water, sharps, insects, rodents and biological exposure.
  • Use suitable hygiene controls and task-specific PPE.
  • Keep cuts and damaged skin protected from contamination.
  • Prevent eating, drinking or smoking in contaminated work areas.
  • Clean/decontaminate equipment and hands before entering clean areas or vehicles where required.
  • Consider gas hazards associated with sewage and decomposing organic material.
Hot Work & Ignition Sources
  • Do not perform hot work where a flammable or potentially explosive atmosphere has not been adequately controlled.
  • Consider welding, brazing, grinding, cutting and spark-producing tools.
  • Check whether hot work changes the atmospheric testing or ventilation requirements.
  • Manage gas cylinders and hoses so they do not create additional hazards inside the space.
  • Follow any separate hot-work permit or site procedure that applies.
  • Reassess the confined-space permit if the planned work changes.
Heat, Manual Handling & Restricted Movement
  • Confined spaces can significantly increase heat stress and physical workload.
  • Consider clothing/PPE, ventilation, duration, humidity and work intensity.
  • Reduce awkward handling and repetitive work where the space restricts posture.
  • Plan how tools, pipe and equipment will enter and leave the space.
  • Use work/rest arrangements and other heat controls where required.
  • Exit and reassess if a worker becomes dizzy, confused, unusually fatigued or unwell.
Signs & Unauthorised Entry
  • Prevent unauthorised entry to the confined space.
  • Use signs at entry points indicating that entry is controlled and requires authorisation/permit.
  • Use barricades or physical controls where a person could inadvertently enter.
  • Keep covers, hatches and access controls secure when the space is unattended.
  • Do not remove signs or barriers until the confined-space work has been completed and the area is safe.
Changes During the Work
  • Stop entry/work when site conditions, atmosphere or the task changes outside the permit/risk assessment.
  • Reassess after an alarm, unexpected liquid/gas entry, ventilation failure or loss of isolation.
  • Reassess if additional chemicals, hot work, plant or people are introduced.
  • Do not continue under an old permit where the conditions it was based on have materially changed.
  • Review the applicable SWMS and controls before entry resumes.

Confined-Space Emergency — Quick Reference

The rescue arrangement must exist before entry. Emergency response cannot depend on somebody deciding what to do after an entrant collapses.

1 — Alarm Raise the emergency

Stop the work, alert the standby person and call emergency services where required.

2 — Do Not Enter Avoid a second casualty

Do not enter for an improvised rescue unless you are trained, equipped and operating under the planned rescue method.

3 — Rescue Plan Use the planned method

Use trained rescuers, required retrieval/rescue equipment and the controls prepared for that space.

4 — Escalate Notify JR

Follow the JR incident process and preserve the site where notifiable-incident requirements may apply.

Worker collapsed inside? Do not assume the cause is medical and enter after them. A toxic, oxygen-deficient or flammable atmosphere may incapacitate another person within seconds. Keep outside personnel safe and initiate the pre-planned rescue/emergency response.

Related JR SWMS

Use all SWMS that apply to the actual task. A confined-space entry may also involve drainage, excavation, electrical, gas or working-at-heights hazards.

A022.0 Working in a Confined Space A002.0 Trenching & Excavation — where applicable A003.0 Drainage In Ground & Suspended A004.0 Drainer
Primary WHS Jarred White — 0437 543 860
Secondary WHS Ruby Mana — 0478 521 501
JR Office 1800 161 280

Official Queensland References

WorkSafe Queensland states that confined-space risks must be managed and identifies specific duties including a written risk assessment, entry permits, signage, communication and emergency procedures. Its current codes library lists the Confined Spaces Code of Practice 2021, varied 1 January 2023.

Section 22

Hot Work, Welding, Brazing & Fire Prevention

Practical reference for brazing, soldering, welding, oxy-fuel work, grinding, cutting and other work that produces heat, flame or continuous sparks. The applicable SWMS, site rules, gas requirements, SDS information and hot-work permit process must be followed for the actual task.

Never start hot work in a flammable atmosphere Stop if gas, fuel vapour, flammable chemicals, combustible residues or an unknown atmosphere may be present. Remove or control the fire/explosion hazard before introducing a flame, hot surface, arc, grinding spark or other ignition source.

What Counts as Hot Work?

WorkSafe Queensland describes hot work as processes that generate heat or continuous streams of sparks.

  • Welding and electric arc work.
  • Brazing and soldering.
  • Oxy-fuel heating and cutting.
  • Grinding and spark-producing cutting.
  • Heat treatment and similar flame/heat processes.
  • Any other task capable of igniting nearby flammable or combustible material.

Hot Work Permit

A hot-work permit may be required by the site, client, principal contractor, confined-space process or the risk controls for the task.

This WHS Hub is reference-only. Where a permit is required, it must be completed through the approved site/JR process before hot work starts. Do not treat this page as the permit.

Before Lighting, Welding, Brazing, Cutting or Grinding

Check the work area as well as the item being worked on.

1 — Identify Find fuels & hazards

Gas, chemicals, paint, insulation, timber, dust, vapours, cylinders and concealed combustibles.

2 — Remove Clear combustible material

Remove or adequately protect material that could ignite from flame, sparks, heat or hot metal.

3 — Isolate Make connected systems safe

Isolate gas, electrical and other energy or product sources that can create a fire/explosion risk.

4 — Protect Contain sparks & radiation

Use suitable screens, fire-resistant blankets, barricades and other physical controls.

5 — Ventilate Control fumes

Use suitable extraction or ventilation for welding, brazing, soldering and coating fumes.

6 — Prepare Emergency equipment ready

Confirm required extinguishing equipment, access and emergency arrangements before starting.

Flammable & Combustible Materials
  • Remove flammable liquids, aerosols, gas cylinders and unnecessary combustible materials from the hot-work area where practicable.
  • Look beyond the immediate work face — sparks and hot particles can travel through gaps, openings and penetrations.
  • Check behind walls, under floors, inside roof spaces and on the opposite side of the surface being heated or cut.
  • Protect fixed combustible materials with suitable fire-resistant barriers where they cannot be removed.
  • Do not allow sparks to enter drains, pits, cavities or areas where flammable vapour may be present.
  • Reassess whenever the work position changes.
Drums, Tanks, Pipes & Containers

Containers can remain explosive even when they appear empty.

  • Do not weld, braze, grind or cut a drum, tank, vessel or pipe that may contain flammable or combustible residue until it has been appropriately assessed and made safe.
  • Do not assume rinsing a container has removed all dangerous vapours or residues.
  • Identify the previous contents before hot work.
  • Use a controlled cleaning, isolation, purging and testing process appropriate to the hazard.
  • Do not seal a vessel or container where heating can create dangerous pressure.
  • Stop if the contents or history of the item cannot be established.
Brazing & Soldering Gas Pipework
  • Do not apply heat to gas pipework containing a flammable gas/air mixture.
  • Follow A032.0 and the current gas-isolation/purging requirements before hot work on gas pipework.
  • JR A032.0 requires gas pipework being soldered to be disconnected from the meter and capped as part of its listed work method.
  • Control nearby pilot lights, switches and other ignition sources.
  • Do not purge gas into a building cavity, combustible chamber or confined space.
  • Where gas conditions are uncertain, stop and resolve them before introducing flame or sparks.
Oxy-Fuel Equipment
  • Inspect cylinders, regulators, hoses, torch and connections before use.
  • Use equipment intended and rated for the gas/process.
  • Use required non-return/flashback protection for the oxy-fuel system.
  • Keep hoses protected from hot metal, sharp edges, traffic and physical damage.
  • Do not use oil or grease on oxygen equipment or fittings.
  • Close/isolate the system when finished and manage cylinders safely.
  • Remove defective oxy-fuel equipment from service.
Welding & Grinding Fumes

Hot work can generate metal fumes, gases and vapours from coatings or contaminants on the workpiece.

  • Identify coatings, paint, galvanising, residues and contaminants before heating or welding.
  • Use local exhaust extraction or other suitable ventilation where required.
  • Position workers so fumes move away from the breathing zone where possible.
  • Use suitable respiratory protection where the risk assessment requires it.
  • Do not weld, braze or grind in a poorly ventilated enclosed space without suitable controls.
  • Refer to confined-space controls where the location meets the confined-space definition.
Eye, Face & Skin Protection
  • Use suitable welding goggles for oxy-fuel welding/cutting and appropriate welding helmets for arc welding.
  • Use eye/face protection suitable for grinding, cutting and flying-particle hazards.
  • Protect skin from ultraviolet radiation, sparks and hot metal.
  • Use suitable gloves and protective clothing for the task.
  • JR drainage SWMS specifically calls for cotton protective clothing rather than nylon outer garments during welding/grinding work.
  • Remove or protect highly flammable outer garments where the hot-work procedure requires it.
Protecting Other Workers & Customers
  • Use welding screens or suitable barriers to protect others from arc flash and sparks.
  • Barricade the hot-work area where unauthorised entry creates a risk.
  • Do not direct sparks toward customers, vehicles, glazing, finished surfaces or stored materials.
  • Prevent work below where hot metal, slag or tools may fall.
  • Warn nearby workers before starting a noisy or spark-producing task.
  • Keep children, pets and the public away from the hot-work zone.
Fire Blankets, Screens & Spark Control
  • Use suitable fire-resistant blankets or barriers to catch sparks and hot spatter where required.
  • Screen grinding where sparks can travel into combustible materials or occupied areas.
  • Protect openings and penetrations that can allow sparks to reach hidden areas.
  • Check that protective materials themselves are suitable for the temperature and process.
  • Do not use improvised plastic sheeting or another combustible barrier as spark protection.
Hot Work at Heights
  • Do not perform hot work from a ladder or steps where JR A013.0 prohibits it.
  • Use a suitable work platform, scaffold or EWP where the task requires stable two-handed hot work.
  • Prevent sparks and hot metal falling onto people, roofs, insulation, vehicles or combustible materials below.
  • Secure equipment and hoses so they do not create fall or pull-over hazards.
  • Apply both the working-at-heights and hot-work controls — one does not replace the other.
Hot Work in Confined Spaces

Hot work can rapidly change a confined-space atmosphere.

  • Do not begin hot work until the confined-space risk assessment and entry permit specifically address the hot-work activity.
  • Use a hot-work permit where required.
  • Test and monitor the atmosphere as required for the identified risks.
  • Provide ventilation suitable for fumes and gases produced by the process.
  • Manage oxygen/fuel-gas equipment so leaking gases cannot accumulate in the space.
  • Maintain the standby, communication and rescue arrangements for the confined-space entry.
  • Stop if atmospheric conditions change or ventilation fails.
Fire Extinguishers & Emergency Readiness
  • Have the fire-control equipment required by the work method/site available and accessible.
  • Workers expected to use extinguishing equipment must know its limitations and safe use.
  • Do not block the escape route with cylinders, welding leads, hoses or equipment.
  • Know how to raise the site fire alarm and call emergency services.
  • Do not attempt to fight a developing fire where doing so puts the worker at risk.
  • Evacuate and call 000 where the fire cannot be safely controlled immediately.
After Hot Work
  • Check the work area and adjacent/hidden areas for smouldering material, hot metal or signs of ignition.
  • Check the opposite side of walls, floors or roof surfaces where heat may have transferred through.
  • Remove hot waste, offcuts and grinding debris safely.
  • Maintain any required fire-watch or post-work monitoring specified by the permit/site procedure.
  • Do not leave the site until the hot-work close-out requirements have been met.
  • Recheck the area if there was any unusual heating, smoke or fire concern during the work.

Gas Cylinder Safety

Compressed gas cylinders can become high-energy hazards if damaged, heated or allowed to fall.

  • Keep cylinders upright where required for the gas/cylinder type and secure them against falling.
  • Use a suitable cylinder trolley rather than rolling cylinders around the site.
  • Protect cylinder valves and regulators from impact.
  • Keep heat and ignition sources away from cylinders.
  • Separate incompatible gases in storage as required by the applicable storage arrangement.
  • Remove leaking, damaged or suspect cylinders from normal use and escalate safely.

Oxygen Requires Special Care

Oxygen does not need to be a fuel to make a fire much more severe.

  • Keep oxygen equipment free from oil, grease and combustible contamination.
  • Do not use oxygen to blow dust off clothing or ventilate a workspace.
  • Prevent oxygen leaks from creating an oxygen-enriched atmosphere.
  • Keep cylinders away from heat and protect them from mechanical damage.
  • Use fittings, regulators and equipment intended for oxygen service.

Fire / Explosion During Hot Work — Quick Response

Prioritise people. Do not remain in danger to save tools, cylinders or customer property.

1 — Stop Stop hot work

Shut down the process and isolate fuel/energy only where this can be done safely.

2 — Warn Raise the alarm

Warn workers, customers and others and begin evacuation where required.

3 — 000 Call emergency services

Call 000 for fire, explosion, burns, gas involvement or immediate danger.

4 — Keep Clear Protect people

Stay away from heated gas cylinders, flammable atmospheres and unstable fire-affected areas.

5 — JR Escalate immediately

Notify JR and follow the incident-response and site-preservation process.

Stop Hot Work Stop if flammable vapour or gas may be present; the workpiece has unknown previous contents; gas/electrical isolation is incomplete; cylinders or hoses are damaged; required ventilation, fire protection or PPE is unavailable; the permit conditions are not met; or site conditions change outside the assessed work method.
Primary WHS Jarred White — 0437 543 860
Secondary WHS Ruby Mana — 0478 521 501
JR Office 1800 161 280

Official Queensland References

WorkSafe Queensland defines hot work to include grinding, welding, brazing, oxy cutting, heat treatment and similar spark/heat-producing processes. Its current approved codes library lists the Welding Processes Code of Practice 2021, commenced 1 March 2021 and varied 1 January 2023.

Section 23

Site Setup, Housekeeping, Public & Property Protection

Practical reference for establishing a safe work area at customer properties, construction sites and occupied premises. The aim is to keep workers, customers, children, pets, other trades and the public separated from hazards while maintaining clear access, tidy work areas and safe site close-out.

Set the site up before starting the task. JR SWMS documents consistently require an assessment of site conditions, barricades/signage where needed, and work methods that minimise risk to the public, contractors and other people onsite. Do not wait until someone walks into the work area before adding controls.
1 — Assess Look at the whole site

Access, occupants, pets, traffic, terrain, services, other trades and changing conditions.

2 — Separate Define the work zone

Use barricades, signs, barriers or controlled access where people could enter a hazard area.

3 — Clear Keep access open

Maintain clear walkways and remove tools, hoses, leads, rubbish and materials from paths.

4 — Protect Protect people & property

Control water, sparks, dust, falling objects, sharp edges and accidental contact with customer property.

5 — Monitor Reassess during work

Update controls when occupants move, weather changes, access changes or another trade enters the area.

6 — Close Leave the site safe

Remove waste, secure openings, restore access and check no hazard has been left behind.

Initial Site Setup
  • Identify the exact work area, access route and where tools/materials will be stored.
  • Identify occupants, other workers, public interfaces, children and pets that may enter the area.
  • Check lighting, ground condition, stairs, driveways, gates, wet areas and other access hazards.
  • Identify emergency access and avoid blocking exits or essential pathways.
  • Set up the work area before unloading equipment where possible.
  • Make sure the planned controls match the actual site rather than assuming every residential job is low risk.
Barricades, Signs & Exclusion Zones
  • Use barricades or physical barriers where a person could enter an active hazard area.
  • Use signs to warn workers, customers and visitors of the specific hazard where appropriate.
  • Choose a control strong enough for the risk — a cone or piece of tape may not be sufficient around an excavation, live plant or falling-object area.
  • Keep exclusion zones large enough to address the actual hazard, including plant movement or falling/spark travel.
  • Do not create a barrier that forces pedestrians into another hazard such as a roadway.
  • Remove signs/barriers only when the hazard has been removed or the area is otherwise safe.
Customers, Children & Pets

Occupied residential jobs can change quickly because people and animals move through the property.

  • Explain which areas customers should avoid while the work is underway.
  • Do not rely on a verbal warning alone where a physical barrier is reasonably practicable and needed.
  • Keep sharp tools, chemicals, hot equipment and open pipework out of reach.
  • Do not leave pits, ladders, cylinders, power tools or hot-work equipment accessible to children.
  • Ask for pets to be secured where they could enter the work zone, escape through an open gate or distract workers.
  • Close gates and restore normal property security when access is no longer required.
Walkways, Hoses, Leads & Trip Hazards
  • Keep walkways and access routes clear of tools, boxes, pipe, waste and stored materials.
  • Route hoses and electrical leads away from pedestrian paths where practicable.
  • Where a lead or hose must cross a walkway, use a suitable protective/visibility control.
  • Do not leave cords stretched through doorways where they can be damaged or trip occupants.
  • Keep stairways and emergency exits clear.
  • Provide sufficient lighting so workers and occupants can see changes in level and temporary hazards.
Housekeeping During the Job
  • Remove offcuts, packaging, demolition waste and other rubbish progressively rather than allowing it to accumulate.
  • Stack pipe and materials so they cannot roll, fall or obstruct access.
  • Keep sharp scrap and broken materials contained.
  • Clean spills promptly using a method suitable for the substance and surface.
  • Do not leave tools scattered through areas used by customers or other workers.
  • Maintain the work area so the safe route remains obvious throughout the job.
Wet Floors, Water & Slip Hazards
  • Control leaks and discharged water so they do not create a slip hazard or unsafe electrical condition.
  • Use suitable drainage, wet-vacuuming, containment or clean-up methods where required.
  • Warn and separate people from wet/slippery areas until the surface is safe.
  • Do not leave hoses where they create both a trip hazard and uncontrolled water discharge.
  • Be aware that tiled, painted, smooth or outdoor surfaces may become significantly more slippery when wet.
  • Check access routes after rain or washing activities.
Protecting Customer Property
  • Plan how heavy, dirty, sharp or hot equipment will be moved through finished areas.
  • Use appropriate floor, wall or surface protection where the work creates a realistic risk of damage.
  • Prevent sparks, grinding debris, soldering heat, dirty water and chemicals from contacting finished surfaces.
  • Do not use customer furniture or unsuitable household items as work platforms.
  • Keep removed components and waste in a controlled area rather than on landscaping or finished surfaces where they create hazards.
  • Immediately stop and control any situation that could cause continuing water or property damage.
Sharp Ends, Pipe & Protrusions
  • Cover or otherwise control exposed sharp pipe ends, starter bars and similar protrusions where they could injure someone.
  • Store long lengths of pipe so they do not project into walkways.
  • Remove or protect temporary fixings, screws, sheet-metal edges and sharp offcuts.
  • Keep exposed ends visible and separated from customers and workers.
  • Do not leave partially completed work with an obvious impalement or contact hazard.
Open Drains, Pipes, Pits & Excavations
  • Cap or otherwise control open pipework where contamination, odour or biological hazards may enter the work area.
  • Secure pits, trenches and excavations from unintended access.
  • Use barriers/covers appropriate to the hazard and expected pedestrian or vehicle loads.
  • Do not leave an open excavation accessible to children, pets or the public.
  • Provide a safe alternative path if normal property access is affected.
  • Refer to Section 19 for excavation/trenching controls.
Footpaths, Roads & Public Access

JR SWMS documents require pedestrians or vehicles to be detoured and a Traffic Management Plan used where required when work affects a footpath or road.

  • Keep workers and equipment out of live traffic wherever practicable.
  • Provide a safe pedestrian route around the work where public access is affected.
  • Do not redirect pedestrians into vehicle paths, uneven ground or another uncontrolled hazard.
  • Use approved traffic-management arrangements where the work impacts a road or traffic corridor.
  • Follow site, council, road-authority and principal-contractor requirements that apply to the location.
  • Refer to Section 13 for vehicle and roadside-work safety.
Other Trades & Shared Work Areas
  • Identify work by other trades that could interact with JR's work zone.
  • Coordinate isolations, access, scaffolds, plant movements, hot work and other shared hazards.
  • Do not remove another trade's barricade, lockout or safety control without authorisation.
  • Advise affected workers when JR work creates noise, dust, sparks, falling-object or access hazards.
  • Reassess if another trade begins work inside or beside the JR exclusion zone.
Lighting & Visibility
  • Provide enough light for workers to safely perform the task and move through the area.
  • Check dark side access, basements, roof areas, underfloor areas and outdoor paths.
  • Avoid glare or lighting positions that hide hazards in shadow.
  • Highlight temporary changes in level or obstacles where they cannot be removed.
  • Do not continue precision, cutting, electrical or other hazardous work where visibility is inadequate.

Public Protection — JR Baseline

JR SWMS documents use a consistent site-planning approach.

  • Assess site conditions before work.
  • Use barricades where required to prevent unauthorised entry.
  • Use suitable warning signage.
  • Minimise risk to the public, contractors and others onsite.
  • Detour pedestrians/vehicles and use a TMP where road or footpath impacts require it.
  • Maintain controls for the duration of the hazard.

Housekeeping — Field Standard

Good housekeeping is a risk control, not just presentation.

  • Clear waste as work progresses.
  • Keep tools and materials out of walkways.
  • Manage spills quickly.
  • Keep hoses and leads controlled.
  • Maintain lighting and clear access.
  • Leave the customer's property safe and secure when work finishes.

End-of-Job Site Safety Close-Out

This is a quick reference, not a form to complete.

1 — Remove Waste & loose hazards

Collect offcuts, packaging, sharp waste, temporary materials and unused equipment.

2 — Secure Openings & incomplete work

Cap, cover, barricade or otherwise secure anything that remains hazardous.

3 — Restore Access & property security

Restore safe paths, gates, doors and customer access that can safely be reinstated.

4 — Inspect Look back over the area

Check for water, hot material, tools, leads, sharp objects, trip hazards or damage.

5 — Escalate Unresolved hazards

If a hazard must remain, make it safe, communicate it clearly and escalate through the JR process.

Stop and Reset the Work Area Stop if customers or the public are entering an uncontrolled hazard zone; access becomes blocked; housekeeping creates a slip/trip risk; barriers are no longer effective; another trade changes site conditions; or work cannot continue without unacceptable risk to people or property.
Primary WHS Jarred White — 0437 543 860
Secondary WHS Ruby Mana — 0478 521 501
JR Office 1800 161 280

Official Queensland References

WorkSafe Queensland identifies poor housekeeping, spills, items in walkways, poor lighting and uncontrolled pedestrian/vehicle interaction as workplace hazards. Its current codes library lists the Managing the Work Environment and Facilities Code of Practice 2021 and the Traffic Management for Construction or Maintenance Work Code of Practice 2008.

Custom content

Use this advanced section to build your own layouts or to add custom HTML, Liquid, or scripts.