Heat Pump Hot Water System Package Selection Guide
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Choosing the right heat pump hot water system package depends on your installation requirements, household size, and whether additional electrical or plumbing work is needed. Use this guide to compare package levels and find the best fit for your home.
Selecting the right package helps streamline installation, but we understand that needs may change, and that the purchaser isn’t a plumber. We’re flexible and can make adjustments, such as upgrading to the next package as needed.
💡 Which Package is Right for You?
IMPORTANT - All online packages are for external installations only, for internal installations please complete our quote request form.
✅ Base – For compliant replacements
Ideal for identical direct swaps where the existing system meets compliance. No extra plumbing, electrical work or disposal required or included.
(EXAMPLE - A Rheem 250L 491250 replacing complaint Rheem 250L 491250 not a Rheem 250L 101250)
✅ Silver – For minor upgrades
Includes pipework alterations and a valve kit but does not include electrical modifications or system disposal. Designed for those swapping a heat pump under 10 years old and working to a tight budget.
(EXAMPLE - Swapping a 10year old Rheem/Rinnai heat pump with a new one where the existing installation is good but requires pipework alterations to adapt the new unit and new valve set for warranty)
🏆 Gold (Best Seller) – For standard installations
Covers old system removal and plumbing modifications, making it the most common choice for standard installations. Excludes electrical circuit modifications.
(EXAMPLE - Swapping a 20year old Dux heat pump with a new Rinnai GR Series. Strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)
💰 Sapphire (Best Value) – For installations requiring electrical work
Adds electrical safety features like an isolator, safety switch, and cable extensions to ensure a compliant and safe electrical connection. Perfect for those swapping out an electric hot water system, heat pump with different electrical connection type or split solar system (tank on ground/panels on roof)
(EXAMPLE - Swapping an old electric system with a new iStore that has a different electrical connection type, then strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)
✅ Diamond – For homes needing extensive electrical work
Provides extra plumbing and electrical modifications, including a new electrical circuit, making it ideal for homes without existing wiring for an electric system. Designed for those swapping from a gas system or where a larger electrical circuit is needed
(EXAMPLE - Swapping an old Gas System with a new Enviroheat that needs its own dedicated electrical circuit, type then strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)
✅ Platinum – The ultimate package
Includes everything – system relocation, extensive plumbing and electrical upgrades, and a new electrical circuit for complete installation flexibility. Perfect for swapping and relocating and system type including solar tanks on single story roofs.
(EXAMPLE - Replacing any existing system of any type then relocating it to a new position on the house that requires the electrical/plumbing to be installed or relocated to the new installation position)
🏆 Package Comparison Guide
| Feature |
Base |
Silver |
Gold 🏆 Best Seller |
Sapphire 💰 Best Value |
Diamond |
Platinum |
| Existing Unit Must be Identical Make/Model/Series as Purchase |
✅ |
❌ |
❌ |
❌ |
❌ |
❌ |
| Existing System Removal & Form 4 (Compliance Certification) |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
| Pipework Alterations |
❌ |
✅ |
✅ |
✅ |
✅ |
✅ |
| Valve Kit (Required for System Operation) |
❌ |
✅ |
✅ |
✅ |
✅ |
✅ |
| Included Altered Pipework (m) |
❌ |
2m |
8m |
8m |
8m |
20m |
| 🏆 Package Comparison Guide |
Base |
Silver |
Gold 🏆 Best Seller |
Sapphire 💰 Best Value |
Diamond |
Platinum |
| FREE Waste & System Disposal (EXCLUDES ANY AND ALL ROOF MOUNTED COMPONENTS) |
❌ |
❌ |
✅ |
✅ |
✅ |
✅ |
| Electrical Isolator (Ensures Safe Operation & Maintenance Access) |
❌ |
❌ |
❌ |
✅ |
✅ |
✅ |
| Electrical Extension |
❌ |
❌ |
❌ |
✅ |
✅ |
✅ |
| 🏆 Package Comparison Guide |
Base |
Silver |
Gold 🏆 Best Seller |
Sapphire 💰 Best Value |
Diamond |
Platinum |
| New Electrical Circuit (For Homes Without Existing Power Supply) |
❌ |
❌ |
❌ |
❌ |
✅ |
✅ |
| Safety Switch (Protects Your Home from Electrical Faults) |
❌ |
❌ |
❌ |
✅ |
✅ |
✅ |
| Included Altered Cabling (m) |
❌ |
❌ |
❌ |
2m |
10m |
10m |
| System Relocation (Move System to New Position) |
❌ |
❌ |
❌ |
❌ |
❌ |
✅ |
| Requires Existing Installation to be Compliant |
✅ |
✅ |
❌ |
❌ |
❌ |
❌ |
Whenever a product is required, we only source from trusted, warranty‑backed manufacturers:
-
Valves – AVG, RMC, Rye Metal (and subsidiaries)
-
Copper – Type B Kembla or Crane
-
PEX Systems - Ezipex
-
Insulation – eFlex or K‑Flex
-
Electrical switches & timers – Hager
-
Conduit – Medium Duty PVC Vinidex or GTS
-
Brassware – Brasshards
-
Hydraulic crimp fittings – EziPress, Viega, Kembla
-
Sealants – Loxeal
Feel free to let us know if you have any other preferred brands!
IMPORTANT - All online packages are for external installations only, for internal installations please complete our quote request form.
IMPORTANT - Solar panel and roof-mounted tank removal is not included in any package and is available as an optional extra at additional cost.
🛠 Need Help Choosing?
Not sure which package is right for you? Contact JR Gas & Water, and we’ll help you select the best solution for your home! 🚀
