Did You Know a Heat Pump Could Save Your Family As Much 80% on Your Hot Water Energy Bills
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🏷️ Brand –
🔢 Model Number –
📦 Volume – L
📏 Width – mm
📐 Height – mm
🌍 Manufactured In –
🛠️ Cylinder / Heat Exchange Material –
🛡️ Cylinder / Heat-Exchange Warranty – Years
🔇 Noise Level – dBa
⚖️ Dry Weight – kg
⚡ Energy Source –
📡 WiFi Controller Built-in or Compatible –
⏲️ Built-In Timer –
💡 LED/LCD Status Indicator –
📊 Coefficient of Performance (COP) –
Stiebel Eltron DHE 18 – 18kW Premium Instantaneous Electric Water Heater
Precision-Controlled, High-Efficiency Hot Water Solution
The Stiebel Eltron DHE 18 is an advanced 18kW electronic instantaneous water heater designed for premium performance, energy efficiency, and user comfort. Featuring LCD touch controls, intelligent temperature regulation, and a sleek, modern design, this German-engineered unit delivers consistent, precise hot water for residential and commercial applications.
Why Choose the Stiebel Eltron DHE 18?
✔ Instant Hot Water On Demand – No need for a storage tank.
✔ Precise Electronic Temperature Control – Set your ideal water temp between 20°C to 60°C.
✔ Advanced LCD Display – Touch-sensitive multifunction screen for temperature adjustments & diagnostics.
✔ 18kW Bare Wire Heating System – Faster, more efficient heating with minimal heat loss.
✔ Eco Mode for Energy Savings – Reduces power consumption without compromising performance.
✔ Multiple Outlet Compatibility – Supplies consistent hot water to multiple taps simultaneously.
✔ Sleek, Compact Design – Modern look with a small footprint, perfect for tight spaces.
✔ Enhanced Safety Features – Includes anti-scalding protection, dry-run safety, & overheat shutdown.
Performance & Technical Specifications
| Feature | Specification |
|---|---|
| Model | DHE 18 |
| Type | Electronic Instantaneous Water Heater |
| Power Output | 18kW (3-Phase) |
| Voltage | 400V |
| Temperature Range | 20°C to 60°C (adjustable via LCD) |
| Control Type | Electronic LCD Display |
| Flow Rate | Up to 9L/min (varies with inlet temp) |
| Heating Element | Bare Wire Heating System |
| Efficiency | >99% energy conversion |
| Installation Type | Wall-Mounted |
| Dimensions (HxWxD) | TBA |
| Weight | TBA |
| Water Connection | G ½" |
| IP Rating | IP25 (Splash-Proof) |
| Safety Features | Overheat protection, anti-scalding, dry-run protection |
| Made In | Germany |
| Warranty | 5 Years Cylinder, 2 Years Parts & Labour |
Who Is It Best For?
🏡 Premium Homeowners – Ideal for those wanting precise, high-quality hot water control.
🏢 Commercial Use – Perfect for hotels, spas, salons, & office kitchens.
💧 Eco-Friendly Users – Energy-efficient technology helps cut electricity costs.
Installation & Maintenance
✔ 3-Phase Power Required – Professional installation recommended.
✔ Self-Modulating Heating – Adjusts power consumption based on demand.
✔ Minimal Maintenance – No storage tank means no sediment buildup.
Upgrade to the Stiebel Eltron DHE 18 for Ultimate Comfort & Energy Savings!
🚀 Precise temperature control, instant hot water & modern efficiency – Order yours today!
Electric Continuous Flow Hot Water System Package Selection Guide
(Please rotate mobile device to landscape for easy viewing)
Choosing the right electric continuous flow hot water system package depends on your installation requirements, household size, and whether additional electrical or plumbing work is needed. Use this guide to compare package levels and find the best fit for your home.
Selecting the right package helps streamline installation, but we understand that needs may change, and that the purchaser isn’t a plumber. We’re flexible and can make adjustments, such as upgrading to the next package as needed.
💡 Which Package is Right for You?
✅ Base – For compliant replacements
Ideal for direct swaps where the existing system meets compliance. No extra plumbing or electrical work included.
(EXAMPLE - A Stiebel DEL27 replacing complaint Stiebel DEL27 not a Stiebel DHE27)
✅ Silver – For minor upgrades
Includes pipework alterations and a valve kit but does not include electrical modifications or system disposal. Designed for those swapping a similar system and working to a tight budget.
(EXAMPLE - Swapping a 10year old Stiebel DEL27 with a new Stiebel DEL27 where the existing installation is good but requires pipework alterations to adapt the new unit and new valve set for warranty)
🏆 Gold (Best Seller) – For standard installations
Covers old system removal and plumbing modifications, making it the most common choice for standard installations.
(EXAMPLE - Swapping a 20year old Stiebel DHB21 with a new Stiebel DHB21, Strip all down and redo the valves, pipework and dispose of the old unit)
💰 Sapphire (Best Value) – For installations requiring electrical work
Adds electrical safety features like an isolator, safety switch, and cable extensions to ensure a compliant and safe electrical connection.
(EXAMPLE - Swapping an old Stiebel DEL27 for a Rheem Eclipse 27kW with electrical changes required to adapt the new system, then strip all down and redo the valves, pipework, and dispose of the old unit)
✅ Diamond – For homes needing extensive electrical work
Provides extra plumbing and electrical modifications, including a new electrical circuit, making it ideal for homes without existing wiring for an electric system.
(EXAMPLE - Swapping an old electric storage type system with a new instant electric unit that needs its own dedicated 3 Phase electrical circuit, then strip all down and redo the valves, pipework, and dispose of the old unit)
✅ Platinum – The ultimate package
Includes everything – system relocation, extensive plumbing and electrical upgrades, and a new electrical circuit for complete installation flexibility.
(EXAMPLE - Replacing any existing system of any type then relocating it to a new position on the house that requires the electrical/plumbing to be installed or relocated to the new installation position)
🏆 Package Comparison Guide
| Feature | Base | Silver | Gold 🏆 Best Seller | Sapphire 💰 Best Value | Diamond | Platinum |
|---|---|---|---|---|---|---|
| Existing Unit Must be Identical Make/Model/Series as Purchase | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Form 4 (Compliance Certification) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Pipework Alterations | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Valve Kit (Required for System Operation) | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Included Altered Pipework (m) | ❌ | 2m | 8m | 8m | 8m | 20m |
| 🏆 Package Comparison Guide | Base | Silver | Gold 🏆 Best Seller | Sapphire 💰 Best Value | Diamond | Platinum |
| Waste & System Disposal (Old System Removal) | ❌ | ❌ | ✅ | ✅ | ✅ | ✅ |
| Electrical Isolator (Ensures Safe Operation & Maintenance Access) | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
| Electrical Extension | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
| 🏆 Package Comparison Guide | Base | Silver | Gold 🏆 Best Seller | Sapphire 💰 Best Value | Diamond | Platinum |
| New Electrical Circuit (For Homes Without Existing Power Supply) | ❌ | ❌ | ❌ | ❌ | ✅ | ✅ |
| Safety Switch (Protects Your Home from Electrical Faults) | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
| Included Altered Cabling (m) | ❌ | ❌ | ❌ | 2m | 10m | 10m |
| System Relocation (Move System to New Position) | ❌ | ❌ | ❌ | ❌ | ❌ | ✅ |
| Requires Existing Installation to be Compliant | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
Whenever a product is required, we only source from trusted, warranty‑backed manufacturers:
- Valves – AVG, RMC, Rye Metal (and subsidiaries)
- Copper – Type B Kembla or Crane
- PEX Systems - Ezipex
- Insulation – eFlex or K‑Flex
- Electrical switches & timers – Hager
- Conduit – Medium Duty PVC Vinidex or GTS
- Brassware – Brasshards
- Hydraulic crimp fittings – EziPress, Viega, Kembla
- Sealants – Loxeal
Feel free to let us know if you have any other preferred brands!
🛠 Need Help Choosing?
Not sure which package is right for you? Contact JR Gas & Water, and we’ll help you select the best solution for your home! 🚀
If you're in Queensland and considering a new electric hot water system, JR Gas & Water is the company to choose. Here's why:
Experience and Expertise: JR Gas & Water has over 10 years of experience in the gas and plumbing industry. Their team of licensed and insured professionals is highly skilled and knowledgeable about all aspects of electric hot water system installation, maintenance, and repair. They can provide expert advice on the best system for your needs and ensure a smooth installation process.
Quality Products: JR Gas & Water uses only high-quality products from trusted brands to ensure your electric hot water system is reliable and efficient. They also offer a range of options to suit different budgets and requirements.
Competitive Pricing: JR Gas & Water offers competitive pricing for their electric hot water systems, ensuring that you get a great value for your investment. They also provide a detailed quote upfront, so there are no surprises or hidden costs.
Customer Service: JR Gas & Water is committed to providing excellent customer service. They are always available to answer any questions or concerns you may have and are committed to ensuring your satisfaction.
Local Business: JR Gas & Water is a locally owned and operated business in Queensland. By choosing them for your electric hot water installation, you are supporting a local business and contributing to the local economy.
Warranty and Guarantee: JR Gas & Water provides a warranty and guarantee on all their products and services, giving you peace of mind knowing that your system is covered in case of any issues.
Energy Efficiency: Electric hot water systems can be energy efficient, and JR Gas & Water can help you choose the right system for your needs. They can provide advice on energy-saving features and options, such as timers and thermostats, to help you save on your energy bills.
Safety: JR Gas & Water is committed to safety and ensuring that all installations are done to the highest safety standards. They are also familiar with local safety regulations and requirements, ensuring that your electric hot water system is installed safely and in compliance with all relevant codes.
JR Gas & Water is a reliable and experienced choice for your electric hot water system installation in Queensland. With a commitment to quality products, competitive pricing, excellent customer service, and safety, they can help you make the switch to a more efficient and cost-effective solution for your hot water needs. Contact them today to learn more about their services and how they can help you.
