🏷️ Brand – Emerald Energy
🔢 Model Number – EE-WHS-A1-270E
💧 Volume (L) – 270
👨‍👩‍👧‍👦 Recommended Maximum Number of Occupants – 5
💰 Estimated Annual Savings* – $1291.83
📊 Coefficient of Performance (COP) – 4.5
🔌 Electrical Connection Type – 10 Amp Lead - NO PLUG
📏 Width – 600mm
📏 Height – 1826mm
⚖️ Weight – 132kg
🌍 Manufactured In – China
🔩 Cylinder/Heat Exchange Material – Steel
🛡️ Cylinder/Heat-Exchange Warranty – 8 (7+1) Years
🔇 Noise Level – 45 dBa
🛏️ Avoid Install Next to Sleeping Areas – No
⚡ Energy Source – Solar
📡 WiFi Controller Built In or Compatible – Yes
⏲️ Built-In Timer – Yes
💡 LED/LCD Status Indicator – Yes

Emerald All-In-One Hot Water Heat Pump 270L E-Heater Installation in Brisbane & Gold Coast

The Emerald All-In-One Hot Water Heat Pump 270L E-Heater is built for homes wanting efficient hot water, modern control features, and the extra flexibility of an electric heating element. As an all-in-one system, it keeps the tank and heat pump together in a single unit, which suits properties looking for a cleaner and more straightforward installation layout. For homes across Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay and Redlands, this model is a practical option for reducing hot water running costs while still giving households stronger control over performance and operation.

What Is the Emerald All-In-One Hot Water Heat Pump 270L E-Heater?

The Emerald All-In-One Hot Water Heat Pump 270L E-Heater is a 270 litre all-in-one heat pump hot water system in Emerald’s All-In-One Pro range. It combines the tank and heat pump into one integrated unit and includes a 1.6kW electric heating element on the E version of the 270L model. The product page and data sheet position it as a system engineered to create reliable, cost-effective hot water with built-in Wi-Fi control and app-based monitoring. It also supports multiple operating modes, including Standard, Silent, Booster and E-Heater, which gives households more flexibility than the non-element version.

Why Choose the Emerald All-In-One Hot Water Heat Pump 270L E-Heater?

One of the main reasons to choose this model is efficiency. Emerald says its all-in-one heat pump can reduce hot water bills by up to 80 percent compared with an electric storage system, which makes it an appealing upgrade for households trying to lower ongoing energy costs rather than only focusing on upfront price. The 270L E-Heater version also benefits from DC technology, which the brand says improves efficiency by managing compressor speed and output to better match heating demand. 

Another reason this model stands out is flexibility in operation. Because this is the E-Heater version, it includes the electric element and supports both Booster mode and E-Heater mode. In the data sheet, Booster mode combines the heat pump and electric heater, while E-Heater mode uses the electric heater only. That gives this exact model an extra layer of practicality for homes that sometimes need faster recovery or want the additional operating option the non-element model does not have. The 270L E-Heater model is also rated at 58 litres per hour recharge in Standard mode, 41 litres per hour in Silent mode, 108 litres per hour in Booster mode, and 33 litres per hour in E-Heater mode.

The smart control side is another major advantage. The main page says the Emerald App allows users to turn the heat pump on or off remotely, monitor real-time water tank temperature, view real-time tank capacity, use Silent Mode, activate Boost Mode, review energy consumption data, and automate operation through Smart Actions. For households that want more visibility over their hot water use, that adds genuine everyday value rather than being just a marketing extra.

Is the Emerald All-In-One Hot Water Heat Pump 270L E-Heater Right for Your Home?

The Emerald All-In-One Hot Water Heat Pump 270L E-Heater can suit homes wanting a single-unit heat pump system with stronger feature depth than the non-element model. It is a practical fit for households that want lower running costs, built-in Wi-Fi control, and quieter operation through Silent Mode, while also keeping the extra flexibility of an electric element-equipped unit. Emerald describes the all-in-one range as compact, sleek and modern, and says it is the perfect fit for any space or property type, which gives this model broad installation appeal.

For households with changing hot water demand, this version can make sense because it offers more than just standard heat pump operation. The app-based controls and additional running modes make it better suited to homes that want more control over how the system behaves across different times of day or changing usage patterns. It also has a working range with the element from minus 15 degrees Celsius to 43 degrees Celsius, compared with minus 7 degrees Celsius to 43 degrees Celsius without the element, which is another practical point of difference for the E-Heater model.

Why Choose a Quality Hot Water System Instead of a Cheaper Alternative?

A quality hot water system is about more than just buying the lowest-priced unit. In day-to-day use, what matters is efficiency, practical features, reliable control, and whether the unit suits the way the household actually uses hot water. A cheaper alternative may reduce upfront spend, but it does not always give you the same operating flexibility, energy performance, quieter running, or smart monitoring.

With the Emerald All-In-One Hot Water Heat Pump 270L E-Heater, the value is in the complete package. It combines an integrated all-in-one layout, built-in Wi-Fi, app control, DC inverter technology, R290 refrigerant, Silent Mode, Booster mode, and E-Heater mode. It is also rated at 49dB at 1 metre in Standard mode and 45dB at 1 metre in Silent mode. For homeowners who want a heat pump system that is built around both efficiency and practical everyday control, that is a stronger long-term proposition than simply choosing the cheapest option available.

Professional Emerald All-In-One Hot Water Heat Pump 270L E-Heater Installation in Brisbane & Gold Coast

Professional installation matters because even a good heat pump system still needs to suit the property and be positioned properly. JR Gas & Water installs the Emerald All-In-One Hot Water Heat Pump 270L E-Heater across Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay and Redlands with a focus on practical installation suitability. With an all-in-one model, the benefit is that the system is self-contained in one main unit, but placement, access, and site layout still matter for getting a neat and functional result.

This 270L E-Heater model has a 600 x 600mm footprint and a unit height of 1826mm, so installation planning still needs to consider the available space and how the system will fit into the property layout. A properly planned installation helps make sure the finished setup is practical for the home and ready for normal day-to-day use.

What’s Involved in Installing the Emerald All-In-One Hot Water Heat Pump 270L E-Heater?

Installing the Emerald All-In-One Hot Water Heat Pump 270L E-Heater starts with assessing the property and choosing a suitable location for the unit. Because this is an all-in-one system, the installation centres around one main integrated unit rather than a separate tank and outdoor module. That can simplify layout compared with a split system, but it still needs the right position to suit access, usable space, and normal operation.

The job may involve replacing an existing hot water system or fitting the new unit into a different location depending on the property. The model has built-in Wi-Fi, app control and an electric heating element, so the installation is not only about physically fitting the tank. It is also about making sure the system is set up in a way that allows the household to get the practical benefit of its operating modes and connected features. The exact scope depends on the site, existing setup and how straightforward the replacement is.

Why Choose JR Gas & Water?

JR Gas & Water provides practical, installation-focused hot water service across Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay and Redlands. We focus on what suits the property in the real world, not just on the unit itself. With a model like the Emerald All-In-One Hot Water Heat Pump 270L E-Heater, that means looking at access, placement, available space and how the final setup will work for the household every day.

Our goal is to make sure the chosen system is not only the right model on paper, but the right fit for the home once installed. That means a cleaner installation outcome, better practical use, and more confidence that the system will suit the property from day one.

Emerald All-In-One Hot Water Heat Pump 270L E-Heater Installation FAQs

How much does Emerald All-In-One Hot Water Heat Pump 270L E-Heater installation cost in Brisbane or the Gold Coast?

Installation cost depends on the property, site access, the existing hot water setup, and what is required to complete the installation properly. A straightforward replacement will usually differ from a job with tighter access or extra site-specific requirements. The most accurate pricing comes from the actual installation conditions rather than a generic guide figure.

Is the Emerald All-In-One Hot Water Heat Pump 270L E-Heater right for my home?

It can be a strong fit if you want an all-in-one heat pump system with lower running costs, built-in Wi-Fi control and the added flexibility of an electric element model. It may particularly suit homes wanting a neat integrated setup, quieter operation, and access to Standard, Silent, Booster and E-Heater modes.

What is included in a standard Emerald All-In-One Hot Water Heat Pump 270L E-Heater installation?

A standard installation generally includes positioning the unit in a suitable location, connecting the new system, and completing the work needed to have it installed for normal operation. Exact inclusions vary depending on the property, the existing system being replaced, and any access or layout issues on site. The final scope should always be based on the actual installation conditions.

Can JR Gas & Water install the Emerald All-In-One Hot Water Heat Pump 270L E-Heater in my area?

Yes. JR Gas & Water installs the Emerald All-In-One Hot Water Heat Pump 270L E-Heater across Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay and Redlands. If your property is in one of these areas and you want a professionally installed all-in-one heat pump hot water system, we can help with supply, installation suitability and a practical setup that works for your home.

Heat Pump Hot Water System Package Selection Guide

(Please rotate mobile device to landscape for easy viewing)

Choosing the right heat pump hot water system package depends on your installation requirements, household size, and whether additional electrical or plumbing work is needed. Use this guide to compare package levels and find the best fit for your home.

Selecting the right package helps streamline installation, but we understand that needs may change, and that the purchaser isn’t a plumber. We’re flexible and can make adjustments, such as upgrading to the next package as needed.

💡 Which Package is Right for You?

IMPORTANT - All online packages are for external installations only, for internal installations please complete our quote request form.

✅ Base – For compliant replacements
Ideal for identical direct swaps where the existing system meets compliance. No extra plumbing, electrical work or disposal required or included.

(EXAMPLE - A Rheem 250L 491250 replacing complaint Rheem 250L 491250 not a Rheem 250L 101250)

✅ Silver – For minor upgrades
Includes pipework alterations and a valve kit but does not include electrical modifications or system disposal. Designed for those swapping a heat pump under 10 years old and working to a tight budget. 

(EXAMPLE - Swapping a 10year old Rheem/Rinnai heat pump with a new one where the existing installation is good but requires pipework alterations to adapt the new unit and new valve set for warranty)

🏆 Gold (Best Seller) – For standard installations
Covers old system removal and plumbing modifications, making it the most common choice for standard installations. Excludes electrical circuit modifications.

(EXAMPLE - Swapping a 20year old Dux heat pump with a new Rinnai GR Series. Strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)

💰 Sapphire (Best Value) – For installations requiring electrical work
Adds electrical safety features like an isolator, safety switch, and cable extensions to ensure a compliant and safe electrical connection. Perfect for those swapping out an electric hot water system, heat pump with different electrical connection type or split solar system (tank on ground/panels on roof)

(EXAMPLE - Swapping an old electric system with a new iStore that has a different electrical connection type, then strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)

✅ Diamond – For homes needing extensive electrical work
Provides extra plumbing and electrical modifications, including a new electrical circuit, making it ideal for homes without existing wiring for an electric system. Designed for those swapping from a gas system or where a larger electrical circuit is needed

(EXAMPLE - Swapping an old Gas System with a new Enviroheat that needs its own dedicated electrical circuit, type then strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)

✅ Platinum – The ultimate package
Includes everything – system relocation, extensive plumbing and electrical upgrades, and a new electrical circuit for complete installation flexibility. Perfect for swapping and relocating and system type including solar tanks on single story roofs. 

(EXAMPLE - Replacing any existing system of any type then relocating it to a new position on the house that requires the electrical/plumbing to be installed or relocated to the new installation position)

🏆 Package Comparison Guide

Whenever a product is required, we only source from trusted, warranty‑backed manufacturers:

• Valves – AVG, RMC, Rye Metal (and subsidiaries)
• Copper – Type B Kembla or Crane
• PEX Systems - Ezipex
• Insulation – eFlex or K‑Flex
• Electrical switches & timers – Hager
• Conduit – Medium Duty PVC Vinidex or GTS
• Brassware – Brasshards
• Hydraulic crimp fittings – EziPress, Viega, Kembla
• Sealants – Loxeal

Feel free to let us know if you have any other preferred brands!

IMPORTANT - All online packages are for external installations only, for internal installations please complete our quote request form.
IMPORTANT - Solar panel and roof-mounted tank removal is not included in any package and is available as an optional extra at additional cost.

🛠 Need Help Choosing?

Not sure which package is right for you? Contact JR Gas & Water, and we’ll help you select the best solution for your home! 🚀

How Do STC Rebates Work?

Small-scale Technology Certificates, or STCs, are part of the Australian Government’s renewable energy scheme. Eligible heat pump and solar hot water systems can generate STCs, which carry a monetary value. JR Gas & Water applies this value as an upfront rebate so customers see a reduced out-of-pocket price on eligible products rather than needing to claim anything later themselves.

For clarity, JR Gas & Water uses a flat-rate STC rebate of $1,000 including GST on eligible systems. This means the price shown online is the customer’s out-of-pocket price after the rebate has already been applied. It is not the full gross system price before the rebate.

As an example, if a system is advertised online at $4,000, the gross system price is $5,000, less the $1,000 STC rebate, leaving the advertised out-of-pocket amount of $4,000.

This upfront rebate is offered on the basis that the installation will be completed compliantly, the system will remain eligible for STCs, and JR Gas & Water will be able to create, process, and receive the value of those certificates after installation. We handle the STC paperwork and process behind the scenes, but the rebate is conditional and relies on the job proceeding correctly from start to finish.

Who Is Eligible?

In general, customers may be eligible for the STC rebate where they are purchasing an approved solar hot water system, heat pump hot water system, or other eligible product that qualifies under the applicable scheme rules at the time of installation.

Eligibility generally requires that:
the product itself is STC eligible,
the installation address is eligible,
the system is installed in Australia,
the installation is completed in a compliant manner,
the system is capable of being properly verified,
and the customer provides any required information, declarations, signatures, and supporting documents needed to process the STCs.

Where JR Gas & Water advertises an eligible system with the rebate already applied, the customer is agreeing that the STCs will be assigned to JR Gas & Water or its nominated agent as part of the sale. That assignment is what allows the rebate to be applied upfront instead of the customer paying full price.

When Is the Rebate Not Available or Not Valid?

The STC rebate is not an automatic discount in every situation. It is only available where the installation proceeds fully and remains eligible for STC creation and assignment.

A customer may not be eligible, or may be required to repay the rebate amount, where:

the order is cancelled after rebate pricing has been applied,
the customer declines installation,
the site is not ready,
access is refused,
the installation cannot proceed due to hazards, animals, obstructions, or unsafe conditions,
the customer wants to keep the STCs personally,
required paperwork is not signed or returned,
incorrect or incomplete information is provided,
the property or system turns out not to qualify,
the quoted eligible product is changed,
a third party interferes with, alters, completes, disconnects, reconnects, or modifies the installation,
required compliance or upgrade works are refused,
or the installation cannot be lawfully completed in a way that allows the STCs to be validly claimed.

This also includes situations where another contractor performs part of the work in a way that affects eligibility, or where changes made by the customer or another trade prevent JR Gas & Water from receiving the STC benefit that the upfront rebate was based on.

What Happens If the Customer Does Not Proceed?

Where a customer accepts pricing that already includes the STC rebate and then cancels, postpones, declines installation, refuses access, or otherwise prevents the installation from being completed, JR Gas & Water may recover the full $1,000 STC rebate amount in addition to any other applicable cancellation, postponement, restocking, freight, attendance, or administrative charges.

This is because the lower advertised price was offered on the basis that JR Gas & Water would receive the benefit of the STCs after compliant completion of the installation. If the job does not proceed, that STC benefit cannot be recovered by JR Gas & Water, so the rebate amount becomes payable.

Can the Customer Keep the STCs Instead?

Yes, but not at the rebate-adjusted price.

If the customer wishes to keep, trade, or claim the STCs themselves, they must notify JR Gas & Water in writing before the order is accepted, or at the latest before installation begins. In that case, the customer must pay the full $1,000 including GST rebate amount before installation unless otherwise agreed in writing.

ZipPay – 6-Month Interest-Free on All Products

ZipPay allows you to buy now and pay later, offering flexible, interest-free payments for up to 6 months on all JR products. It’s easy to set up, and you can customize your repayment schedule to suit your budget. Payments can be made weekly, fortnightly, or monthly, with a $6 fee if the balance isn’t paid off by the due date​.

Humm – Up to 12 Months Interest-Free

Humm provides interest-free payment plans on purchases up to $30,000, perfect for both small and large buys. For items over $2,000, you can spread payments over 12 months. Humm also offers flexibility in scheduling payments based on when you get paid​

Afterpay – 8 Weeks, No Interest

With Afterpay, spread the cost of purchases across four equal installments, due every two weeks, over an 8-week period. There’s no interest, and as long as payments are made on time, there are no fees. Perfect for purchases between $100 and $1,500​

Plenti Finance – For Reclaim Systems Only

Plenti Finance is available exclusively for Reclaim Energy systems. This option offers tailored repayment terms with competitive interest rates, helping make eco-friendly choices more affordable. For more detailed information on Plenti’s terms and eligibility for Reclaim systems, visit the Reclaim Energy finance page​

Estimated annual savings are calculated by comparing the heat pump’s energy efficiency (measured as COP – Coefficient of Performance) against a standard electric hot water system with a COP of 1.0. For example, if a heat pump has a COP of 4.0, it uses 75% less electricity to deliver the same amount of hot water.

Savings are based on average household usage for a family of five on Tariff 11 (general usage tariff), using manufacturer-stated COP values. The higher the COP, the greater the energy savings.

Bonus savings: When paired with a solar PV system, energy costs can drop even further — with some households seeing up to 50% additional savings, especially when the heat pump runs during solar generation times.

Disclaimer:

All estimated savings are based on manufacturer-provided COP values and standard usage assumptions (e.g. a family of five on Tariff 11). These figures are intended as a general guide to help compare different hot water units and technologies. Actual savings may vary depending on your household’s usage, energy rates, and installation conditions. We recommend conducting your own research or consulting an energy advisor to assess what’s best for your specific setup.

If you're in Queensland and considering a heat pump hot water system, look no further than JR Gas & Water. Here's why:

Experience and Expertise: JR Gas & Water has over 10 years of experience in the gas and plumbing industry. Their team of licensed and insured professionals is highly skilled and knowledgeable about all aspects of heat pump installation, maintenance, and repair. They can provide expert advice on the best system for your needs and ensure a smooth installation process.

Quality Products: JR Gas & Water uses only high-quality products from trusted brands to ensure your heat pump hot water system is reliable and efficient. They also offer a range of options to suit different budgets and requirements.

Competitive Pricing: JR Gas & Water offers competitive pricing for their heat pump hot water systems, ensuring that you get a great value for your investment. They also provide a detailed quote upfront, so there are no surprises or hidden costs.

Customer Service: JR Gas & Water is committed to providing excellent customer service. They are always available to answer any questions or concerns you may have and are committed to ensuring your satisfaction.

Local Business: JR Gas & Water is a locally owned and operated business in Queensland. By choosing them for your heat pump hot water installation, you are supporting a local business and contributing to the local economy.

Warranty and Guarantee: JR Gas & Water provides a warranty and guarantee on all their products and services, giving you peace of mind knowing that your system is covered in case of any issues.

Sustainable and Environmentally Friendly: Heat pump hot water systems are a sustainable and environmentally friendly option for heating water. They use renewable energy sources, such as air or ground heat, to heat water, resulting in lower greenhouse gas emissions and reduced energy bills. JR Gas & Water can help you make the switch to a more sustainable and cost-effective solution for your hot water needs.