Do I need to supply the new gas stove or cooktop?
Yes. This service is for customer-supplied gas stoves and cooktops. The new appliance is not included in the installation price.
Can JR Gas & Water replace my existing gas cooktop?
Yes. Choose the gas-to-gas replacement option where a suitable compliant gas supply is already available.
Can you replace an electric cooktop with gas?
Yes. Choose the electric-to-gas option that matches whether you already have a suitable gas supply or need a new gas connection.
What if my kitchen already has a gas connection?
Select the electric-to-gas option with existing gas supply if you are replacing an electric cooktop and the gas connection is suitable and compliant.
What if my kitchen has no gas connection?
Select the electric-to-gas option requiring a new gas supply. New connection work is included only where practical within the selected scope.
Can you install a gas cooktop where there was previously an electric cooktop?
Yes, provided the new appliance, gas supply, electrical arrangements and installation space meet applicable requirements.
Is gas fitting included?
Yes. Gas fitting work is included within the selected service scope.
Do you test for gas leaks after installation?
Yes. Gas leak testing is included after the gas connection work.
Is an appliance operation check included?
Yes. A basic operation check is included.
Do you use licensed gasfitters?
Gas fitting work is completed by appropriately licensed personnel.
Is electrical work included?
Basic electrical work is included only where specified in the selected service option and where applicable. Complex electrical work is excluded.
Can a gasfitter disconnect my electric cooktop?
Electrical disconnection work must be completed by appropriately licensed electrical personnel. The selected service scope determines what electrical work is included.
Is benchtop cutting included?
No. Benchtop cutting, resizing and modification are excluded.
Is cabinetry modification included?
No. Cabinetry modifications are not included in the standard service.
Can you install a gas cooktop that is a different size?
Only where the appliance fits the existing installation space and all required clearances can be maintained without excluded modifications.
Are gas cooktop sizes standard?
No. Different models can have different overall dimensions and benchtop cut-out requirements.
What if my new gas cooktop does not fit?
Installation may require separate benchtop or cabinetry modifications, or selection of a compatible appliance.
Can I supply a gas cooktop purchased online?
Yes, provided the appliance is suitable and approved for installation in Australia and meets the installation requirements.
Can I supply a gas cooktop purchased from a retail store?
Yes. The service is intended for customer-supplied appliances from suitable sources.
Can you install a second-hand gas cooktop?
Installation suitability depends on the appliance's condition, compliance and manufacturer requirements. Unsafe or non-compliant appliances cannot be installed.
Can you install a natural gas cooktop?
Yes, where the appliance and property have a suitable compliant natural gas supply and installation requirements can be met.
Can you install an LPG cooktop?
Installation may be possible where the appliance is suitable for LPG and the gas supply meets applicable requirements.
Can you convert a natural gas cooktop to LPG?
Conversion is only possible where permitted by the appliance manufacturer and completed by appropriately licensed personnel. Conversion work is not automatically included in the standard service.
Is a new gas line included?
A new gas supply connection is included only in the relevant selected option and where practical within that service scope.
Are long gas pipe runs included?
No. Major gas line upgrades and long pipe runs outside the selected scope are excluded.
What if my existing gas supply is not compliant?
Additional work may be required. JR Gas & Water will explain the issue and quote before proceeding with extra work.
Can you replace a faulty gas stove?
Yes, where the new customer-supplied appliance is suitable and the installation can be completed safely and compliantly.
Can you remove my old gas cooktop?
Yes. Removal of the existing appliance from its position is included within the applicable service option.
Do you dispose of the old gas cooktop?
No. Old appliance disposal is excluded unless separately agreed.
Are connection materials included?
Standard connection materials are included within the selected service scope.
Is travel included?
Travel within the applicable Brisbane and Gold Coast service areas is included.
Can I book gas stove installation online?
Yes. Select your installation type and preferred booking timeframe using the available product page booking options.
Can I book urgent gas cooktop installation?
Yes. A within-1-business-day priority service option is available, subject to booking availability and site suitability.
What is the fastest booking option?
The priority option is within 1 business day, subject to availability and the selected service conditions.
What is the standard booking timeframe?
The standard booking option is within 5 business days, subject to availability.
Is there a flexible booking option?
Yes. A within-20-business-day flexible booking option is available.
Does priority installation cost more?
Faster booking timeframes may be priced higher depending on availability.
How much does gas stove replacement cost?
The price depends on the selected service, booking timeframe and installation requirements. Review the available product page options for pricing.
Is gas-to-gas replacement cheaper than electric-to-gas conversion?
Gas-to-gas replacement may involve less work where the existing supply and installation space are suitable. Actual pricing depends on the selected scope.
What happens if extra work is needed?
JR Gas & Water will explain the issue and provide a quotation before proceeding with additional work.
What if my appliance is not compliant?
Installation cannot proceed where the appliance is unsafe or unsuitable. Any required corrective work is outside the standard service.
Does the installation include a clean-up?
Yes. Basic clean-up after installation is included.
Do I need to be home for installation?
Safe access to the property and installation area must be arranged for the booked service.
Should I check the cooktop dimensions before booking?
Yes. Confirm the new appliance's cut-out dimensions and required clearances against your existing installation space.
Can JR Gas & Water install a gas cooktop in Brisbane?
Yes. JR Gas & Water provides gas cooktop replacement and installation services across Brisbane and eligible surrounding areas.
Can JR Gas & Water install a gas cooktop on the Gold Coast?
Yes. JR Gas & Water provides gas cooktop replacement and installation services on the Gold Coast and eligible surrounding areas.
Do you service Logan, Ipswich, Moreton Bay and Redlands?
JR Gas & Water services eligible parts of these areas. Availability depends on the location and selected booking option.