Stiebel Eltron WWK302 302L Heat Pump from $3549 Installed | LIFETIME WARRANTY

Maximize Your Efficiency: The Stiebel Eltron WWK302 Heat Pump Review

If you’re in the market for a heat pump, the Stiebel Eltron WWK302 stands out with its low-temperature performance and energy-efficient design. We evaluate these key points and more to help you make a well-informed decision about your household’s hot water system.

Key Takeaways

The Stiebel Eltron WWK302 Heat Pump is a highly energy-efficient appliance that works in temperatures as low as -5°C and is designed to save on energy costs, offering significant energy savings with its high COP and solar PV system connectivity.
It features flexible indoor and outdoor installation options, a quiet encased compressor design, maintenance-free operation with a current impressed anode, and a user-friendly active defrost function for optimal performance in cold climates.
The heat pump comes with comprehensive warranty and support services, including a 5-year cylinder warranty, and is eligible for STC/VEECS rebates up to $1,000, providing value through energy savings, maintenance convenience, and competitive pricing with rebate incentives.

Stiebel Eltron WWK302 Heat Pump Features

Pioneering the way with innovative technology, the Stiebel Eltron WWK302 Heat Pump is designed with a host of remarkable features that set it apart. It’s an embodiment of advanced heat pump technology, finely tuned to harness ambient heat from the air to produce hot water, even in temperatures as low as -5°C without the need for an element.

We will now examine the unique attributes of this heat pump that contribute to its exceptional performance.

Energy Efficiency and Coefficient of Performance (COP)

When it comes to energy efficiency, the Stiebel Eltron WWK302 Heat Pump truly shines. Equipped with a standout Coefficient of Performance (COP), it demonstrates reduced energy consumption, leading to decreased operating expenses. What does this mean for you? Simply put, the high energy efficiency of the heat pump means that it uses less energy to produce hot water, leading to significant savings on your electricity bills.

So, not only do you get to enjoy energy efficient hot water whenever you need it, but with hot water heat, you also save on energy costs—a win-win situation!

Solar PV Systems Connection

The Stiebel Eltron WWK302 Heat Pump offers:

Energy efficiency
Flexibility in energy sources
Capability to connect to solar PV systems
Harnessing solar power for additional energy savings
Enhanced energy efficiency, even in cold climates
A more sustainable and self-reliant energy solution

However, keep in mind that a connection must be performed by a qualified electrician to ensure safety and optimal performance.

Encased Compressor Design

The Stiebel Eltron WWK302 Heat Pump also stands out for its encased compressor design suitable for both indoor and outdoor installations. This feature ensures quiet operation and protection from external elements.

This means you get an efficient hot water system that doesn’t disturb your peace with noisy operation. In fact, the noise level is akin to a regular conversation, making this heat pump a perfect fit for your tranquil home environment.

Active Defrost Function

Another exceptional feature of the Stiebel Eltron WWK302 Heat Pump is its installation active defrost function. This function prevents ice buildup, ensuring the heat pump maintains efficiency even in cold conditions. Once the frost monitor detects hoar frost accumulation at the evaporator, the function initiates the defrosting process, effectively maintaining optimal operation even in low temperatures.

So, whether you live in a mild or cold climate, this heat pump is designed to perform efficiently as it cold climates operates effectively, making heat pumps a great choice for any home.

Installation and Maintenance

Grasping the installation and maintenance requirements of a heat pump is vital for its longevity and performance. The Stiebel Eltron WWK302 Heat Pump has specific requirements for both indoor and outdoor installations. Moreover, it comes with a maintenance-free current impressed anode, significantly reducing the need for regular replacement or maintenance.

We will now examine these aspects in more detail.

Indoor and Outdoor Installation Options

The Stiebel Eltron WWK302 Heat Pump is designed to be installed indoors and can also be installed outdoors. To enable the refrigeration system to disperse cold air effectively for indoor installations, a clear space of 13 m3 is required. This ensures optimal performance and efficient cooling. On the other hand, outdoor installations require 500mm of clear space on each side of the grill, ensuring optimal functioning.

This flexibility in indoor installation options allows you to choose a location that best suits your home’s layout and your personal preferences, whether it’s an installation outdoor or inside your home.

Electrical Installation and Associated Pipe Work

In addition to the physical installation, the Stiebel Eltron WWK302 Heat Pump also requires specific electrical installation and associated pipe work. The electrical installation necessitates careful positioning of the heat pump and proper fitting of all safety equipment.

Pipe work, required for the connection to the DHW outlet, should be undertaken by a professional installer to guarantee safe and correct installations, thus ensuring the optimal performance of your heat pump.

Maintenance-Free Current Impressed Anode

Maintenance is a crucial aspect of any appliance, and with the Stiebel Eltron WWK302 Heat Pump, you can enjoy a hassle-free experience. It comes with a maintenance-free current impressed anode, which eliminates the need for regular replacement or maintenance. This feature not only ensures the long-term operation of the heat pump but also reduces the time and cost associated with regular maintenance.

So, you can enjoy your hot water without worrying about frequent upkeep.

Warranty and Support

Buying an appliance is a significant investment, hence the importance of comprehending the warranty and support details. The Stiebel Eltron WWK302 Heat Pump comes with a comprehensive warranty and customer support to ensure your peace of mind. We will now examine these aspects more thoroughly.

Warranty Information

The Stiebel Eltron WWK302 Heat Pump is backed by a competitive warranty package. This includes a 5-year warranty for the cylinder, a 2-year onsite labor warranty, and a 2-year parts warranty (excluding labor). This warranty ensures that in the unlikely event of a fault or defect, you’re covered.

This warranty coverage is a testament to the quality and reliability of the Stiebel Eltron heat pump range.

Customer Support

Besides a comprehensive warranty, Stiebel Eltron also provides exceptional customer support for any inquiries or issues related to the heat pump. The customer support team can be reached at 1800 153 351, and the typical response time is within 24-48 hours. Whether you have a question about installation, maintenance, or operation, the dedicated support team is ready to assist you. They provide support in various languages, ensuring effective communication and prompt resolution of your queries.

Sizing and Capacity

Finding the right heat pump size is crucial to meet your unique hot water needs. The Stiebel Eltron WWK302 Heat Pump offers a generous storage capacity and a detailed sizing guide to help you make an informed decision.

We will now investigate these aspects further.

Cylinder Capacity

The Stiebel Eltron WWK302 Heat Pump boasts the following features:

Generous 302-liter fixed cylinder capacity
Suitable for a household size of 3-6 people
Capable of meeting the hot water demands of different household sizes

However, it’s important to note that a larger cylinder capacity necessitates more energy for heating and is susceptible to increased heat loss.

Nonetheless, the 302-liter capacity positions this heat pump competitively within the market, making it an ideal choice for homes with significant hot water demand.

Sizing Guide

Choosing the right heat pump size is crucial for optimized performance and energy efficiency. The Stiebel Eltron WWK302 Heat Pump comes with a detailed sizing guide to help you make the right choice based on your hot water usage and household size. Key considerations include measuring the capacity of your existing hot water tank in liters, evaluating your household size, and assessing your hot water usage.

The hot water heat pump, with its efficient c air flow rate, has a nominal capacity of 302 liters and can deliver a maximum mixed water amount of 460 liters at 40 °C, ensuring ample hot water for your household needs, while maintaining an optimal cold water temperature. Hot water heat pumps like this one are known for their efficiency and reliability in managing temperature water.

Pricing and Delivery Information

Being aware of the pricing and delivery details of your heat pump can assist in better planning of your purchase. The Stiebel Eltron WWK302H Heat Pump offers competitive pricing and various delivery options for your convenience. We will now examine these aspects more thoroughly.

Pricing Details

The Stiebel Eltron WWK302 Heat Pump:

Priced competitively, with a retail price between $3399 and $3899
Provides excellent value for money
Offers high-quality and energy-efficient performance

It’s an investment that pays for itself over time through energy savings and reduced utility bills.

Delivery Options

In addition to competitive pricing, the Stiebel Eltron WWK302H Heat Pump also offers various delivery options. Standard delivery is available, along with a Premium Delivery option in select areas that allows you to choose a 2-hour delivery window for your convenience.

Moreover, free delivery is available in specific areas, including:

Melbourne
Woolongong
Sydney
Central Coast
Newcastle
South East Queensland

This makes the purchasing process even more convenient for you.

STC/VEECS Rebates

The Stiebel Eltron WWK302H Heat Pump also qualifies for STC/VEECS rebates, a government incentive that provides a rebate of up to $1,000 on eligible heat pump and hot water systems.

We will now examine these rebates and the claim process in more depth.

Rebate Overview

The STC/VEECS rebate program is a government initiative that offers a rebate of up to $1,000 on eligible heat pump and hot water systems. These rebates are provided through Small-scale Technology Certificates (STCs) and Victorian Energy Efficiency Certificates (VEECs), which represent greenhouse gas emissions reductions.

By availing of this rebate and utilizing extended off peak power, you can offset the initial cost of the Stiebel Eltron WWK302 Heat Pump, making it even more affordable.

Claim Process

Claiming your STC/VEECS rebates is a straightforward process. All you need to do is download the hot water rebate forms and fill them out along with your plumbing installation certificate. The claim process can be efficiently completed online, making it a convenient option for homeowners.

By taking advantage of these rebates, you can enjoy substantial savings on your heat pump purchase.

Summary

The Stiebel Eltron WWK302 Heat Pump is a top-notch choice for homeowners seeking a reliable and energy-efficient solution for their hot water needs. With its advanced features like high energy efficiency, solar PV system connection, encased compressor design, and active defrost function, this heat pump stands out in the marketplace. The generous warranty, comprehensive customer support, competitive pricing, and STC/VEECS rebates further add to its appeal. Whether you’re building a new home or upgrading your existing hot water system, the Stiebel Eltron WWK302 Heat Pump offers an excellent combination of performance, efficiency, and value for money.

Frequently Asked Questions

What are the pitfalls of a heat pump water heater?

The pitfall of a heat pump water heater is that it may not work efficiently in colder temperatures, requiring a consistent temperature range of 40o to 90oF (3o-32oC) to operate effectively. Therefore, it may be challenging to use in certain regions.

What is the best heat pump to buy in Australia?

One of the best heat pump brands in Australia is Stiebel Eltron, known for providing reliable and quality heating solutions for almost a century. Their range of air source heat pumps is designed to be highly efficient, with many models boasting an impressive 4-star energy rating.

What is the lifespan of a heat pump water heater?

A heat pump water heater typically lasts between 10 to 15 years, but proper installation and regular maintenance are crucial for maximizing its lifespan. Various factors such as component quality and installation environment can also influence its longevity.

What makes the Stiebel Eltron WWK302 Heat Pump energy-efficient?

The Stiebel Eltron WWK302 Heat Pump is energy-efficient due to its advanced features, including high energy efficiency and a notable Coefficient of Performance (COP), resulting in reduced energy consumption and operating expenses.

Can I connect the Stiebel Eltron WWK302 Heat Pump to a solar PV system?

Yes, you can connect the Stiebel Eltron WWK302H Heat Pump to a solar PV system for additional energy savings.

Heat Pump Hot Water System Package Selection Guide

(Please rotate mobile device to landscape for easy viewing)

Choosing the right heat pump hot water system package depends on your installation requirements, household size, and whether additional electrical or plumbing work is needed. Use this guide to compare package levels and find the best fit for your home.

Selecting the right package helps streamline installation, but we understand that needs may change, and that the purchaser isn’t a plumber. We’re flexible and can make adjustments, such as upgrading to the next package as needed.

💡 Which Package is Right for You?

IMPORTANT - All online packages are for external installations only, for internal installations please complete our quote request form.

✅ Base – For compliant replacements
Ideal for direct swaps where the existing system meets compliance. No extra plumbing or electrical work included.

(EXAMPLE - A Rheem 250L 491250 replacing complaint Rheem 250L 491250 not a Rheem 250L 101250)

✅ Silver – For minor upgrades
Includes pipework alterations and a valve kit but does not include electrical modifications or system disposal. Designed for those swapping a similar system and working to a tight budget.

(EXAMPLE - Swapping a 10year old Rheem/Rinnai heat pump with a new one where the existing installation is good but requires pipework alterations to adapt the new unit and new valve set for warranty)

🏆 Gold (Best Seller) – For standard installations
Covers old system removal and plumbing modifications, making it the most common choice for standard installations.

(EXAMPLE - Swapping a 20year old Dux heat pump with a new Rinnai GR Series. Strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)

💰 Sapphire (Best Value) – For installations requiring electrical work
Adds electrical safety features like an isolator, safety switch, and cable extensions to ensure a compliant and safe electrical connection.

(EXAMPLE - Swapping an old electric system with a new iStore that has a different electrical connection type, then strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)

✅ Diamond – For homes needing extensive electrical work
Provides extra plumbing and electrical modifications, including a new electrical circuit, making it ideal for homes without existing wiring for an electric system.

(EXAMPLE - Swapping an old Gas System with a new Enviroheat that needs its own dedicated electrical circuit, type then strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)

✅ Platinum – The ultimate package
Includes everything – system relocation, extensive plumbing and electrical upgrades, and a new electrical circuit for complete installation flexibility.

(EXAMPLE - Replacing any existing system of any type then relocating it to a new position on the house that requires the electrical/plumbing to be installed or relocated to the new installation position)

🏆 Package Comparison Guide

Feature	Base	Silver	Gold 🏆 Best Seller	Sapphire 💰 Best Value	Diamond	Platinum
Existing Unit Must be Identical Make/Model/Series as Purchase	✅	❌	❌	❌	❌	❌
Form 4 (Compliance Certification)	✅	✅	✅	✅	✅	✅
Pipework Alterations	❌	✅	✅	✅	✅	✅
Valve Kit (Required for System Operation)	❌	✅	✅	✅	✅	✅
Included Altered Pipework (m)	❌	2m	8m	8m	8m	20m
🏆 Package Comparison Guide	Base	Silver	Gold 🏆 Best Seller	Sapphire 💰 Best Value	Diamond	Platinum
Waste & System Disposal (Old System Removal)	❌	❌	✅	✅	✅	✅
Electrical Isolator (Ensures Safe Operation & Maintenance Access)	❌	❌	❌	✅	✅	✅
Electrical Extension	❌	❌	❌	✅	✅	✅
🏆 Package Comparison Guide	Base	Silver	Gold 🏆 Best Seller	Sapphire 💰 Best Value	Diamond	Platinum
New Electrical Circuit (For Homes Without Existing Power Supply)	❌	❌	❌	❌	✅	✅
Safety Switch (Protects Your Home from Electrical Faults)	❌	❌	❌	✅	✅	✅
Included Altered Cabling (m)	❌	❌	❌	2m	10m	10m
System Relocation (Move System to New Position)	❌	❌	❌	❌	❌	✅
Requires Existing Installation to be Compliant	✅	✅	❌	❌	❌	❌

Whenever a product is required, we only source from trusted, warranty‑backed manufacturers:

Valves – AVG, RMC, Rye Metal (and subsidiaries)
Copper – Type B Kembla or Crane
PEX Systems - Ezipex
Insulation – eFlex or K‑Flex
Electrical switches & timers – Hager
Conduit – Medium Duty PVC Vinidex or GTS
Brassware – Brasshards
Hydraulic crimp fittings – EziPress, Viega, Kembla
Sealants – Loxeal

Feel free to let us know if you have any other preferred brands!

IMPORTANT - All online packages are for external installations only, for internal installations please complete our quote request form.

🛠 Need Help Choosing?

Not sure which package is right for you? Contact JR Gas & Water, and we’ll help you select the best solution for your home! 🚀

STC stands for Small-scale Technology Certificate. It’s part of the Australian Government’s Renewable Energy Target program, created to reward Australians who install eligible energy-efficient systems, such as heat pump or solar hot water systems. When a system like this is installed, it’s awarded a certain number of certificates based on its efficiency, the location of installation, and the amount of renewable energy it’s expected to produce or offset over time. Each certificate holds a monetary value, which acts as an upfront rebate.

How Do STC Rebates Work?

Rather than applying for the rebate after installation, JR Gas & Water includes the value of the STCs directly in the price shown on each product page. This means what you see is the final out-of-pocket cost to you — no separate rebate forms, no waiting, no surprises. We claim the STCs on your behalf and handle the paperwork behind the scenes so that your purchase is smooth, simple, and fully compliant.

Who Is Eligible?

You’re generally eligible for STCs if you’re installing a new, approved system at a residential or small business property within Australia. The installation must be completed by a qualified installer, and the system must meet current Australian standards. All heat pumps and solar hot water systems sold and installed by JR Gas & Water are STC-approved, and our team ensures each installation qualifies properly.

Final Word

All pricing on the JR Gas & Water website includes the STC rebate already applied, so what you see is what you pay. We manage the rebate process from start to finish, so you can enjoy a lower price without any paperwork or hassle. Whether you're upgrading your hot water system for efficiency, savings, or reliability, the STC rebate is already working in your favour — and JR makes sure it stays that way.

ZipPay – 6-Month Interest-Free on All Products

ZipPay allows you to buy now and pay later, offering flexible, interest-free payments for up to 6 months on all JR products. It’s easy to set up, and you can customize your repayment schedule to suit your budget. Payments can be made weekly, fortnightly, or monthly, with a $6 fee if the balance isn’t paid off by the due date.

Humm – Up to 12 Months Interest-Free

Humm provides interest-free payment plans on purchases up to $30,000, perfect for both small and large buys. For items over $2,000, you can spread payments over 12 months. Humm also offers flexibility in scheduling payments based on when you get paid

Afterpay – 8 Weeks, No Interest

With Afterpay, spread the cost of purchases across four equal installments, due every two weeks, over an 8-week period. There’s no interest, and as long as payments are made on time, there are no fees. Perfect for purchases between $100 and $1,500

Plenti Finance – For Reclaim Systems Only

Plenti Finance is available exclusively for Reclaim Energy systems. This option offers tailored repayment terms with competitive interest rates, helping make eco-friendly choices more affordable. For more detailed information on Plenti’s terms and eligibility for Reclaim systems, visit the Reclaim Energy finance page

Brand - Stiebel Eltron
Model Number - WWK302
Volume - 300L
Width - 690mm
Height - 1921mm
Manufacturered In - Slovakia
Cylinder/ Heat Exchange Material - Steel
Cylinder/Heat-Exchange Warranty - 5 Years
Noise Level - 45dBa
Avoid Install Next to Sleeping Areas - Yes (Recommend Unit Relocated To Communal Areas or Switched off at Night)
Weight - 135kg
Energy Source - Solar
Wifi Controller Built in or Compatible - No
Built In Timer - No
LED/LCD Status Indicator - Yes
Coefficient of Performance (COP) - 3.58

If you're in Queensland and considering a heat pump hot water system, look no further than JR Gas & Water. Here's why:

Experience and Expertise: JR Gas & Water has over 10 years of experience in the gas and plumbing industry. Their team of licensed and insured professionals is highly skilled and knowledgeable about all aspects of heat pump installation, maintenance, and repair. They can provide expert advice on the best system for your needs and ensure a smooth installation process.

Quality Products: JR Gas & Water uses only high-quality products from trusted brands to ensure your heat pump hot water system is reliable and efficient. They also offer a range of options to suit different budgets and requirements.

Competitive Pricing: JR Gas & Water offers competitive pricing for their heat pump hot water systems, ensuring that you get a great value for your investment. They also provide a detailed quote upfront, so there are no surprises or hidden costs.

Customer Service: JR Gas & Water is committed to providing excellent customer service. They are always available to answer any questions or concerns you may have and are committed to ensuring your satisfaction.

Local Business: JR Gas & Water is a locally owned and operated business in Queensland. By choosing them for your heat pump hot water installation, you are supporting a local business and contributing to the local economy.

Warranty and Guarantee: JR Gas & Water provides a warranty and guarantee on all their products and services, giving you peace of mind knowing that your system is covered in case of any issues.

Sustainable and Environmentally Friendly: Heat pump hot water systems are a sustainable and environmentally friendly option for heating water. They use renewable energy sources, such as air or ground heat, to heat water, resulting in lower greenhouse gas emissions and reduced energy bills. JR Gas & Water can help you make the switch to a more sustainable and cost-effective solution for your hot water needs.

Stiebel Eltron WWK302 302L | Supply+Install | LIFETIME WARRANTY

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