We’ve reviewed the details of your property and setup based on your booking form, and it looks like the Base Package may not be the right fit. Before we send our team out, we want to make sure the correct installation package is locked in so everything runs smoothly on the day.
This upgrade is designed to rebook your job with the appropriate package and ensure our team arrives with the right equipment, fittings, and time allocation to complete your installation properly — the first time.
Our Base Install Package is designed for direct, like-for-like replacements where:
Plumbing and electrical are fully compliant
Existing valves and fittings are in good working order
No footprint changes or relocation are needed
No major adjustments or code updates are required
Based on the information provided, your install will likely require:
Replacement of outdated or missing valves
Plumbing or pipework adjustments
Electrical upgrades or additional safety switches
A new system location or compliance-related changes
To meet safety standards, protect your warranty, and ensure long-term performance, an upgrade is essential.
By completing this upgrade now, you’re confirming:
You’re happy to move forward with the adjusted package
You agree to rebook with the correct install scope
We’ll allocate the right time, parts, and team for your job
This payment covers the difference between the Base Package and the correct package recommended (Silver or Gold), and includes:
Rebooking your appointment
Adjusted installation time and scope
Any additional site preparation required
💧 10,000+ installations completed in Brisbane & Gold Coast
🛠️ No subcontractors — just well-paid, qualified trades
💬 No pushy upsells — just honest advice from experts
🏆 ProductReview.com.au Best Plumber & Home Care Store 2023, 2024, 2025
✅ Lifetime Warranty Program available on eligible systems
Not only are we productreview.com.au 2023 national winner of the Best Plumbers category we were also voted national Best Home Care store which shows that our customers don't just love our great product prices but our product knowledge, customer service, attention to detail and second to none installation quality.
Being competitively priced is very important to us, we are not going to be the cheapest but like thousands of our customers 5-star reviews can attest to, for that little bit more you get a lot more, with great service, a superior installation, aftersales support, and what you generally miss out on with the cheapest install, manufacturer backed warranty. We guarantee our work won't leave you high and dry if you are the unlucky few that have a system die under warranty.
