✅ On-Site Assessment & Quote
$199 — includes $100 credit toward approved work
When you need professional advice on an installation, replacement or repair, our licensed team can attend your property for a full on-site assessment and written quote.
Your $199 visit includes:
✅ Licensed tradesperson on site
✅ Full inspection & diagnosis
✅ Transparent written quote
✅ $100 credited toward approved works
If you proceed, the assessment effectively costs just $99.
Why Our On-Site Quotes Aren’t Free
We believe in fair pricing, transparency and integrity.
Free quotes always mean the true cost is hidden elsewhere — and we refuse to operate that way.
There are only two reasons businesses offer “free” site quotes:
1) They’re desperate for work
If a business isn’t busy or trusted enough to secure paid visits, it raises questions:
• Are they inexperienced?
• Are they cutting corners?
• Are they uninsured or unlicensed?
• Will they pressure-sell to secure the job?
It’s risky — and you deserve better.
2) They inflate job pricing to compensate
The “free quote” isn’t free — it’s built into the final bill.
We regularly see companies charging double to even quadruple market pricing to cover the cost of spending days quoting jobs they never win.
Some even charge a small $80–$90 “service call,” then quote the job at 3× the normal rate. They rarely secure the work and spend whole days driving around quoting instead of delivering value — pushing prices up for everyone.
We believe this is unethical.
Here’s the real question:
Would you rather pay $199 and receive a $2,000 quote —
or get a “free quote” and be charged $6,000 for the exact same job?
The answer is obvious.
We refuse to play pricing games.
Our Approach = Honest & Fair
We don’t inflate job prices to cover the cost of quotes we may not win.
Instead, we simply charge a low, fixed fee to cover:
✔ Licensed tradesperson’s time
✔ Travel & site assessment
✔ Proper assessment (not guesswork)
✔ Accurate product & compliance matching
✔ Written fixed-price quote
This ensures:
✅ Honest pricing — not inflated rates
✅ No high-pressure selling
✅ No hidden margins
✅ Tradespeople paid fairly for their expertise
And when you proceed, you receive $100 back immediately.
You’re Paying for Real Expertise
A proper assessment requires training, trade experience, compliance knowledge and the right equipment.
We don’t send sales reps — we send qualified licenced professionals who:
✅ Measure & assess correctly
✅ Identify safety & compliance issues
✅ Recommend the right product the first time
✅ Prevent costly surprises on installation day
This protects you from:
✘ Incorrect product selection
✘ Non-compliant installs
✘ Unnecessary extras
✘ Misdiagnosis & future call-backs
Ideal For
✔ Hot water system changeovers
✔ Water filtration installations
✔ Gas appliance upgrades
✔ Complex access or layout issues
✔ When photos alone aren’t enough to quote
If you’re unsure, send photos first — we may be able to quote remotely at no charge.
Why Customers Value This Service
✅ Prevents surprise costs
✅ Saves time on installation day
✅ Ensures the correct product first time
✅ $100 credited toward approved works
✅ No sales pressure
✅ Full clarity before committing
You get professional advice without inflated prices — just honest value.
What’s Included
✔ On-site visit
✔ Licensed trade assessment
✔ Full inspection & diagnosis
✔ Written fixed-price quote
✔ $100 credit toward approved works
Cost
$199 flat
– $100 returned as credit when you proceed with installation or repair
Effective cost when proceeding = $99
Book With Confidence
We respect your time, your property and your budget.
We show up, assess properly, quote transparently and deliver quality workmanship backed by a lifetime labour warranty.
No games.
No scams.
No inflated prices.
Just honest, professional service.
Not only are we productreview.com.au 2023 national winner of the Best Plumbers category we were also voted national Best Home Care store which shows that our customers don't just love our great product prices but our product knowledge, customer service, attention to detail and second to none installation quality.
Being competitively priced is very important to us, we are not going to be the cheapest but like thousands of our customers 5-star reviews can attest to, for that little bit more you get a lot more, with great service, a superior installation, aftersales support, and what you generally miss out on with the cheapest install, manufacturer backed warranty. We guarantee our work won't leave you high and dry if you are the unlucky few that have a system die under warranty.