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Thermann Hybrid X 220 Heat Pump Water Heater Installed from $3599

Thermann Hybrid X 220 Heat Pump Water Heater Installed from $3599 - JR Gas and WaterWater Heater - Heatpump

Thermann Hybrid X 220 Heat Pump Water Heater Installed from $3599


BASE RATE - Perfect for those who wish to install the exact make and model as their current system. NOTE the existing system must be compliant with current standards for this package to apply with tempering valve installed, appropriate support base and drains run to compliant discharge point.

plus SILVER INCLUSIONS - Designed for those switching from a similar electric system and wanting to upgrade the valve and pipework so its all new, complaint and working effectively. NOTE reusing old valves can effect your product warranty. The existing installation must have compliant drains and appropriate support base for this package to apply.

plus GOLD INCLUSIONS - Our most popular package for the do it right the first time person. Strip it all down and redo all the pipework, valves, fit a new support base, run drains to a compliant discharge point then dispose of the old unit.

plus PLATINUM INCLUSIONS - Designed for those wanting to replace and relocate their existing system to a new location or convert from a different system type.

STEP 1. - Select Post Rebate Installation Package (STC Rebates signed over to JR Gas & Water on install)
STEP 2. - Select Preferred Installation Day
STEP 3. - Select Installation Area
Sale price $3,049.00
  • Free SEQ shipping
  • Returns Available
  • Secure payments
  • In stock, ready to ship
  • Inventory on the way

All online packages are for a like for like, EXTERNAL (outside building lines) replacement of existing installation only and installation fees do not cover relocating the system, upgrades to current standards, electrical supply alterations outside of a standard disconnect/reconnect, upgrades due to insufficient gas, water or power supplies or repairs of any kind outside of the hot water system UNLESS they are included the purchased package.

For all internal installations please complete our quote request form.

All electrical hot water systems must be perpendicular to the wall with the electrical connection at the front and centre facing forward. unless a relocation package has been purchased.


Two man install will be required where access issues noted below are applicable and installation is not safe to be completed by a single person will be an additional $200. Access for installation is to be free of stairs, steep driveways, through homes, over retaining walls, in ceilings. Unit must be able to be maneuverer by hand trolley from vehicle to installation position without being carried. Confirmation from JR in writing of access suitability where any of the above conditions apply. For restricted access installations we recommend completing our quote request form and sending photos prior.

Tax included. Shipping calculated at checkout.

Thermann Hybrid X Review: Uncover the Efficiency of Hybrid Heat Pump Technology

Evaluating the Thermann Hybrid X for your home? Get straight to the point with our no-nonsense review, focusing on actual energy efficiency, usability, and real-world functionality. We dive into what matters for your hot water needs, including how the system stands up in Australian conditions and integrates with solar power.

Key Takeaways

  • The Thermann X Hybrid Heat Pump is designed for efficiency and eco-friendliness, with features like integration with solar PV systems, low operational noise, and a removable casing for easy maintenance.

  • Despite its innovative technology and design for high efficiency, the Thermann X Hybrid Heat Pump sometimes faces reliability issues, with occasional electronic malfunctions and a recommended annual maintenance.

  • Installation requirements for the Thermann X Hybrid Heat Pump include employing a licensed plumber, understanding voltage and pressure specifications, and choosing a suitable location with easy access for ongoing maintenance.

Exploring the Thermann X Hybrid Heat Pump

Imagine a hot water system that harnesses the ambient air to heat water, is compatible with solar PV systems, and is engineered for easy installation. That’s exactly what the Thermann X Hybrid Heat Pump delivers. Its design is tailored to Australian conditions, with a focus on user convenience and ease of maintenance.

Moreover, the Thermann X Hybrid Heat Pump extends several advantages. This advanced technology is designed to provide superior energy efficiency. Its low operational noise level of 37dB makes it one of the quietest options in its category, ensuring that you can enjoy hot showers without the disturbance of a noisy heating system.

Innovative Heating Technology

The Thermann X Hybrid Heat Pump stands out from others, offering an innovative approach to heat pump technology. Its design sets it apart as a standout choice for heating needs. By extracting heat from ambient air to warm water, it provides an efficient and environmentally friendly method of water heating. This cutting-edge technology is also eligible for the Solar Victoria rebate under the Solar Homes Program, a testament to its eco-friendly operation.

This cutting-edge heating technology brings multiple advantages:

  • Up to five times the efficiency of standard hot water systems, even when compared to cold water systems

  • Significant energy savings

  • Reduced carbon footprint

  • Improved safety with no combustion processes involved

  • Consistent water temperature with a tempering valve

The Thermann X Hybrid Heat Pump promises not just efficiency, but also safety and comfort.

Solar PV Compatibility

The Thermann X Hybrid Heat Pump offers the following features:

  • Energy efficiency: It takes energy efficiency to new heights by integrating seamlessly with solar PV systems.

  • Environmentally friendly: By transferring heat from the ambient air to the water, it provides an efficient and environmentally friendly method of water heating.

  • Easy installation: All it requires is a 240 VAC signal wire connection from a suitable Solar PV inverter relay.

With these features, the Thermann X Hybrid Heat Pump is a great choice for efficient and eco-friendly water heating.

The advantages of solar compatibility are significant. Here are some benefits:

  • Enhanced energy efficiency

  • Reduced reliance on the grid

  • Decreased overall energy consumption and carbon footprint for your hot water system

  • Environmentally friendly operation, resulting in lower carbon emissions

It’s the smart way to utilize renewable energy for water heating.

Noise Level Considerations

Noise can be a significant drawback for many heat pumps, but not for the Thermann X Hybrid Heat Pump. With a rated noise level of 37dB, it’s one of the quietest options in its category. But what does this mean in practice?

Although the noise level might be noticeable within the home, it’s far from being disruptive. It’s worth noting that one of the heat pump units quietly transfers significantly more noise compared to the others, but overall, the sound is low enough not to become a disturbance.

Design Features of the Thermann X Hybrid Heat Pump

With its removable casing facilitating easy cleaning and servicing, the Thermann X Hybrid Heat Pump is designed with convenience in mind. It’s carefully crafted to maximize heat extraction from ambient air and its efficient transfer to heat water, making it a masterclass in engineering and design.

Yet, the design features extend beyond that, incorporating such elements as a temperate valve installation and a maintenance-free impressed current anode. What exactly are these features, and how do they enhance the pump’s efficiency and convenience? Let’s explore.

Removable Casing and Easy Cleaning

The removable casing on the Thermann X Hybrid Heat Pump is more than just a design feature. It’s a practical solution for easy cleaning and servicing, especially in locations with restricted access. Facilitated cleaning is a major benefit, as routine upkeep can boost both the performance and lifespan of the heat pump.

According to the Thermann Installer’s Manual, the recommended technique for cleaning the Thermann X Hybrid Heat Pump involves removing the appliance cover to facilitate access to the components for cleaning. It’s a simple yet effective design feature that adds to the overall convenience and user-friendliness of this innovative hot water system.

Temperate Valve Installation

The temperate valve in the Thermann X Hybrid Heat Pump plays a crucial role in enhancing its efficiency. It:

  • Blends cold and hot water to a precise temperature, usually around 50°C

  • Ensures a secure and pleasant hot water supply

  • Reduces energy consumption

  • Enhances the system’s performance when combined with the hybrid system’s heat extraction from the air and compatibility with PV solar.

Having a tempering valve installed requires adhering to the detailed guidelines in the Thermann Installation Instructions. Adhering to these instructions is crucial for ensuring safety and effectiveness.

Maintenance-Free Impressed Current Anode

An impressed current anode in a heat pump is engineered to have a lifespan exceeding 10 years, eliminating the need for regular maintenance or replacement. In the Thermann X Hybrid Heat Pump, the incorporation of a maintenance-free impressed current anode ensures optimal reliability without relying on expendable materials.

The maintenance-free nature of the impressed current anode boosts the overall performance of the Thermann X Hybrid Heat Pump. It ensures the anode remains effective without the need for regular maintenance, providing durable and efficient corrosion protection that contributes to the system’s longevity. This results in increased reliability, cost savings, and extended protection for the cylinder, all contributing to a more efficient and durable hot water system.

Performance Under Pressure: High Demand Conditions

When it comes to high demand conditions, the Thermann X Hybrid Heat Pump stands out. With a stated capacity of 315 liters, its storage tank is equipped to handle the water heating needs of larger households. Additionally, it’s equipped with a built-in manual element boost that provides additional recovery during times of high demand.

Nonetheless, it faces its own set of challenges. The electronic aspect seems to be less dependable, experiencing frequent malfunctions, particularly during the period from June to September. Moreover, the unit requires maintenance approximately once per year, which can be unsatisfactory considering the cost of the hot water system.

Capacity and Efficiency

The Thermann X Hybrid Heat Pump is offered in 220L and 300L capacities, designed to meet the needs of households of different sizes. But it’s not just about the capacity. The Thermann X Hybrid Heat Pump also boasts superior efficiency, up to five times more than standard hot water technologies.

Several factors contribute to this remarkable efficiency, including the temperature difference between the evaporator and the condenser, the type of air handler used, and the prevailing climatic conditions. All these factors come together to create a heat pump that delivers exceptional performance without compromising on capacity or efficiency.

Booster Element Assistance

One of the standout features of the Thermann X Hybrid Heat Pump is its booster element assistance. This feature can be activated manually to meet increased hot water demand during peak periods, effectively managing demand and ensuring a faster hot water supply.

The booster element shortens water heating time, improves safety, and accelerates the heating process in chillier environments. All these benefits make the Thermann X Hybrid Heat Pump a reliable choice for those who want efficient water heating without any compromises.

Reliability and Warranty

Despite its sophisticated features and strong performance, the Thermann X Hybrid Heat Pump has faced some reliability issues, including breakdowns and electronic problems, which could impact its standing when compared to the reliability of other hybrid heat pumps.

On the bright side, the Thermann X Hybrid Heat Pump comes with a comprehensive warranty, which includes a 5-year warranty for the tank, 2 years for the refrigeration system, and 2 years for the parts and labour of the heat pump unit and tank. Plus, when the pump is installed on a recirculation system connected to a buffer tank, the warranty remains valid.

Environmental Impact and Energy Savings

The Thermann X Hybrid Heat Pump transcends mere efficiency and performance. Its design incorporates advanced technology for optimal functionality. It’s also about making a positive impact on the environment. By utilizing R744 (CO2) as the refrigerant, it offers eco-friendly operation with a low global warming potential.

Moreover, the benefits of this system include:

  • A seasonal coefficient of performance of 3.94, demonstrating high-efficiency energy utilization and leading to substantial energy cost reductions in the long run

  • The ability to connect to PV solar systems, allowing for the utilization of renewable energy for water heating

  • Decreased greenhouse gas emissions and lower energy costs

Refrigerant Type and Eco-Friendly Operation

The Thermann X Hybrid Heat Pump:

  • Uses R134a refrigerant

  • Incorporates natural refrigerants such as R290 (propane) and R744 (refrigerant-grade CO2)

  • These refrigerants have a low global warming potential, which contributes to the pump’s eco-friendly operation.

The eco-friendly operation of the Thermann X Hybrid Heat Pump includes:

  • Extracting heat from ambient air for water heating

  • Decreasing dependence on electricity and fossil fuels

  • Significantly reducing its carbon footprint compared to standard hot water technologies.

Seasonal Coefficient of Performance

The seasonal coefficient of performance (COP) is a critical measure of a heat pump’s efficiency. For the Thermann X Hybrid Heat Pump, this figure stands at 3.94kW output for 1kW of input, indicating a favorable efficiency level.

A higher SCOP indicates a more efficient heat pump, leading to significant energy savings. By understanding the seasonal coefficient of performance and how it impacts energy savings, homeowners can make an informed decision about the best heat pump for their needs.

Connection to Renewable Energy Sources

The Thermann X Hybrid Heat Pump can connect to PV solar energy sources, and it’s also capable of connecting to wind energy sources. This capability not only boosts the pump’s performance but also presents environmental benefits by curbing greenhouse gas emissions and potentially reducing energy costs.

Equipped with a Solar PV-ready feature, the Thermann X Hybrid Heat Pump can integrate smoothly with PV solar panels. This feature allows the pump to utilize renewable energy for water heating, making it not just an efficient choice, but also an environmentally responsible one.

Installation Insights: Getting Your Thermann X Hybrid Heat Pump Up and Running

Installing the Thermann X Hybrid Heat Pump involves a few key steps. From employing a licensed plumber to comprehending the voltage and pressure specifications, every step is vital for a secure and efficient installation.

One of the key considerations when installing the Thermann X Hybrid Heat Pump is the location. It’s important to choose a place that offers convenient access for maintenance, especially as the unit features a removable casing for easy cleaning and servicing.

Professional Plumbing Requirements

The installation of a Thermann X Hybrid Heat Pump should always be carried out by a licensed plumber. These professionals have the necessary knowledge, training, and tools to ensure a safe and effective installation.

Additionally, Thermann’s installation instructions lay out the professional plumbing prerequisites for installing a Thermann X Hybrid Heat Pump. Adhering to these instructions is crucial for a successful installation.

Voltage and Pressure Specifications

The Thermann X Hybrid Heat Pump is designed with a rated voltage of 230V. It operates at a pressure where the PTR valve is rated at 700kPa, which is crucial for elevating the temperature of the refrigerant gas used to heat the water inside the tank.

For safety while handling these voltage and pressure specifications, it’s imperative to adhere to the guidelines outlined in the Owners Manual and Installation Instructions.

Access and Location Tips

Choosing the right location for your Thermann X Hybrid Heat Pump is crucial. Factors to consider include:

  • The size of the household

  • Hot water usage

  • Climate

  • Noise level of the heat pump

All of these factors play a significant role in determining the most suitable location for your heat pump.

Furthermore, it’s vital to position the unit in a location that allows easy access to its removable casing. This allows for efficient cleaning and servicing as needed, adding to the overall convenience and user-friendliness of this innovative hot water system.


The Thermann X Hybrid Heat Pump stands out as a game-changer in the world of water heating technologies. Not only does it bring superior efficiency and lower energy costs, but it also offers a reduced carbon footprint. It’s an innovative solution that harnesses the power of ambient air and solar energy to heat water, providing an effective and environmentally friendly method of water heating.

Whether it’s the innovative heating technology, solar compatibility, low noise levels, or the design features like the removable casing and maintenance-free impressed current anode, the Thermann X Hybrid Heat Pump ticks all the boxes. It’s a testament to the strides being made in water heating technology, and a clear indication of what the future holds.

Frequently Asked Questions

What is the capacity of the Thermann X Hybrid Heat Pump?

The Thermann X Hybrid Heat Pump has a capacity of 315 liters.

What is the noise level of the Thermann X Hybrid Heat Pump?

The noise level of the Thermann X Hybrid Heat Pump is 37dB, making it one of the quietest options available.

Can the Thermann X Hybrid Heat Pump connect to solar PV systems?

Yes, the Thermann X Hybrid Heat Pump is specifically designed to seamlessly integrate with solar PV systems, allowing for efficient operation.

What is the seasonal coefficient of performance for the Thermann X Hybrid Heat Pump?

The seasonal coefficient of performance for the Thermann X Hybrid Heat Pump is 3.94, meaning it can provide 3.94kW of output for every 1kW of input.

What are the professional plumbing requirements for installing a Thermann X Hybrid Heat Pump?

To install a Thermann X Hybrid Heat Pump, it is important to hire a licensed plumber to ensure professional installation, as stated in Thermann's installation instructions.

Brand - Thermann
Model Number - Hybrid X 220
Volume - 220L
Width - 690mm
Height - 1569mm
Manufacturered In - Slovakia
Cylinder/ Heat Exchange Material - Steel
Cylinder/Heat-Exchange Warranty - 5 Years
Noise Level - 45dBa
Avoid Install Next to Sleeping Areas - Yes (Recommend Unit Relocated To Communal Areas or Switched off at Night)
Weight - 120kg
Energy Source - Solar
Wifi Controller Built in or Compatible - No
Built In Timer - No
LED/LCD Status Indicator - Yes
Coefficient of Performance (COP) - 3.94

If you're in Queensland and considering a heat pump hot water system, look no further than JR Gas & Water. Here's why:

Experience and Expertise: JR Gas & Water has over 10 years of experience in the gas and plumbing industry. Their team of licensed and insured professionals is highly skilled and knowledgeable about all aspects of heat pump installation, maintenance, and repair. They can provide expert advice on the best system for your needs and ensure a smooth installation process.

Quality Products: JR Gas & Water uses only high-quality products from trusted brands to ensure your heat pump hot water system is reliable and efficient. They also offer a range of options to suit different budgets and requirements.

Competitive Pricing: JR Gas & Water offers competitive pricing for their heat pump hot water systems, ensuring that you get a great value for your investment. They also provide a detailed quote upfront, so there are no surprises or hidden costs.

Customer Service: JR Gas & Water is committed to providing excellent customer service. They are always available to answer any questions or concerns you may have and are committed to ensuring your satisfaction.

Local Business: JR Gas & Water is a locally owned and operated business in Queensland. By choosing them for your heat pump hot water installation, you are supporting a local business and contributing to the local economy.

Warranty and Guarantee: JR Gas & Water provides a warranty and guarantee on all their products and services, giving you peace of mind knowing that your system is covered in case of any issues.

Sustainable and Environmentally Friendly: Heat pump hot water systems are a sustainable and environmentally friendly option for heating water. They use renewable energy sources, such as air or ground heat, to heat water, resulting in lower greenhouse gas emissions and reduced energy bills. JR Gas & Water can help you make the switch to a more sustainable and cost-effective solution for your hot water needs.

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A heat pump hot water system is an energy-efficient way to heat water for domestic use. It works by using a heat pump to extract heat from the air outside, then transferring it to the water in a storage tank.

The benefits of installing a heat pump hot water system include lower energy bills, reduced greenhouse gas emissions, and a longer lifespan than traditional hot water systems.

The cost of installing a heat pump hot water system in Australia can vary depending on factors such as the size of the system, the complexity of the installation, and the location of the property. On average, prices range from $2,500 to $5,000.

Yes, there are several government rebates and incentives available for installing a heat pump hot water system in Australia. These include the Small-Scale Technology Certificate (STC) scheme, which provides financial incentives for renewable energy systems, and the Renewable Energy Target (RET) scheme, which aims to increase the use of renewable energy sources.

The installation time for a heat pump hot water system can vary depending on the complexity of the installation and the size of the system. On average, installation can take between 2-3 hours.

Yes, like all hot water systems, heat pump hot water systems require regular maintenance to ensure they are working efficiently and to prolong their lifespan. This includes checking the system's filters, cleaning the coils, and checking the refrigerant levels.

Heat pump hot water systems typically last between 10-15 years, although this can vary depending on the quality of the system, the frequency of maintenance, and the level of usage.

Yes, heat pump hot water systems can be installed in most types of properties, including residential homes, commercial buildings, and apartments.

Yes, installing a heat pump hot water system can have environmental benefits, such as reducing greenhouse gas emissions and helping to conserve natural resources. However, it's important to ensure that the system is installed correctly and that the property has adequate ventilation to avoid any negative environmental impacts.

Choosing the right size heat pump hot water system for your property will depend on several factors, including the number of people in the property, the level of hot water usage, and the climate in the area. A qualified installer can help you determine the right size system for your needs.

Reviews From Our Customers


Great service. We were about to move into a house without hot water! Were able to get to us urgently and have us up and running. Professional, friendly service! Reasonable pricing too.


The JR Gas and Water team was very professional and friendly. They arrived on time and exchanged my hot water system within 2 hours. Will definitely use them again in the future.


Not only is the service incredible, the quality of the work is too! The digital quotes are detailed, so you know exactly what you are paying for (and why). Jarred was prompt, efficient, and highly skilled.


I called JR Gas and Water at 9.30 Saturday morning and he arrived at appointment time 11.30 Saturday morning.
Job complete, waste and packaging removed.
Highly recommend this service.
Super Friendly, very efficient.


I recently contacted JR Gas & Water as I needed a new electric hot water system suppled and installed. Their website is informative and easy to navigate and the quote and booking process very straight-forward. The service I experienced from my initial phone enquiry with Jay all the way through to the punctual and professional installation by Sean was absolutely amazing! The service provided far exceeded my expectations. I highly recommend JR Gas & Water.


Accurate on time and easy to read quotes. They arrived on schedule and we’re in and out with hot water going again in no time. There was no mess left behind it was easy and hassle free


Very informative in helping me choose a hot water system that suited my needs. Competitive prices. Quick and reliable service.Happy with my product and highly recommend this company for your hot water needs


JR Gas and Water were fast, efficient and very reliable. They sent a quote quickly that was itemised and comprehensive. I was able to approve the quote online and they were out the next day to fit the new hot water system. As the family have a very ill family member we were all very grateful. We had tried another service just before this company and they were all over the show with lots of comments about "extras", after providing an initial quote. So glad we changed to JR Gas and Water!


You wont see reviews this good anywhere else.

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