Did You Know a Heat Pump Could Save Your Family As Much 80% on Your Hot Water Energy Bills
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Saxon, if you are a Queenslander, you know what it is. A word that just says hot water. Saxon hot water and formally Peter Sachs Industries were a formidable force in Queensland hot water for over 100 years until their eventual down fall in 2011 becoming an unused name owned by Rheem.
Saxon hot water produced a wide range of systems to suit every household from 90 to 400l in the CopperFlow and TrueFlow electric ranges, the Saxon Super Flow Heat Pump and Saxon SolarStar solar. Saxon was famous for their simple setup. Big jug of water, heat supply and a coil sending water through the unit. Connections were a breeze for plumbers with minimal plumbing required and quick painless installation. That design due to new efficiency regulations did not lend itself well to meeting legal requirements and did help bring an end to Saxon hot water systems.
The Saxon SolarStar 400L was a staple twin panel solar in three to six-bedroom plus homes across Southeast Queensland suitable up to 8-people plus on an off-peak tariff due to the high running temperature and low outlet flow rate. See our range of most popular replacement options right here and our full range of systems can also be adapted to suit when an upgrade is required. For our full range of systems click here or hit the link for hot water prices in the menu up top.
The good news is we have the most appropriate systems available for installation today!
Solar Hot Water System Package Selection Guide
(Please rotate mobile device to landscape for easy viewing)
Choosing the right Solar hot water system package depends on your installation needs, household size, and whether additional electrical work is required. Use this guide to compare package levels and find the best fit for your home.
Selecting the right package helps streamline installation, but we understand that needs may change, and that the purchaser isn’t a plumber. We’re flexible and can make adjustments, such as upgrading to the next package as needed.
💡 Which Package is Right for You?
✅ Base – For compliant replacements
Ideal for direct swaps where the existing system meets compliance. No extra plumbing or electrical work included.
(EXAMPLE - A Rheem Loline 325 replacing complaint Rheem loline 325 not a Rheem loline 400l)
✅ Silver – For minor upgrades
Includes pipework alterations and a valve kit but does not include electrical modifications or system disposal. Designed for those swapping a similar system and working to a tight budget.
(EXAMPLE - Swapping a 10year old Rheem Loline 400L with a new Rheem Loline 325 where the existing installation is good but requires pipework alterations to adapt the new unit and new valve set for warranty)
🏆 Gold (Best Seller) – For standard installations
Covers old system removal and plumbing modifications, making it the most common choice for standard installations.
(EXAMPLE - Swapping a 20year old Dux Ecosmart with a new Envirosun AS315, Strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)
💰 Sapphire (Best Value) – For installations requiring electrical work
Adds electrical safety features like an isolator, safety switch, and cable extensions to ensure a compliant and safe electrical connection.
(EXAMPLE - Swapping an old Conergy High Mount Boosted Unit with a new Envirosun AS400 mid mount boosted system that requires a lower hardwired electrical connection, then strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)
✅ Diamond – For homes needing extensive electrical work
Provides extra plumbing and electrical modifications, including a new electrical circuit, making it ideal for homes without existing or undersized wiring for a solar system.
(EXAMPLE - Swapping an old solar system with undersized electrical with a new solar that needs its own dedicated 20amp electrical circuit, type then strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)
✅ Platinum – The ultimate package
Includes everything – system relocation, extensive plumbing and electrical upgrades, solar circulating lines, and a new electrical circuit for complete installation flexibility.
(EXAMPLE - Replacing any existing system of any type then relocating it to a new position on the house that requires the electrical/plumbing to be installed or relocated to the new installation position)
🏆 Package Comparison Guide
| Feature | Base | Silver | Gold 🏆 Best Seller | Sapphire 💰 Best Value | Diamond | Platinum |
|---|---|---|---|---|---|---|
| Existing Unit Must be Identical Make/Model/Series as Purchase | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Form 4 (Compliance Certification) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Pipework Alterations | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Valve Kit (Required for System Operation) | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Included Altered Pipework (m) | ❌ | 2m | 8m | 8m | 8m | 20m |
| 🏆 Package Comparison Guide | Base | Silver | Gold 🏆 Best Seller | Sapphire 💰 Best Value | Diamond | Platinum |
| Support Base (For Uneven or Soft Ground) | ❌ | ❌ | ✅ | ✅ | ✅ | ✅ |
| Waste & System Disposal (Old System Removal) | ❌ | ❌ | ✅ | ✅ | ✅ | ✅ |
| System Drainlines (Prevents Flooding & Improves Longevity) | ❌ | ❌ | ✅ | ✅ | ✅ | ✅ |
| Electrical Isolator (Ensures Safe Operation & Maintenance Access) | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
| Electrical Extension (Required for Distance to Power Source) | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
| 🏆 Package Comparison Guide | Base | Silver | Gold 🏆 Best Seller | Sapphire 💰 Best Value | Diamond | Platinum |
| New Electrical Circuit (For Homes Without Existing Power Supply) | ❌ | ❌ | ❌ | ❌ | ✅ | ✅ |
| Safety Switch (Protects Your Home from Electrical Faults) | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
| Included Altered Cabling (m) | ❌ | ❌ | ❌ | 2m | 10m | 10m |
| System Relocation (Move System to New Position) | ❌ | ❌ | ❌ | ❌ | ❌ | ✅ |
| Requires Existing Installation to be Compliant | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
Whenever a product is required, we only source from trusted, warranty‑backed manufacturers:
- Valves – AVG, RMC, Rye Metal (and subsidiaries)
- Copper – Type B Kembla or Crane
- PEX Systems - Ezipex
- Insulation – eFlex or K‑Flex
- Electrical switches & timers – Hager
- Conduit – Medium Duty PVC Vinidex or GTS
- Brassware – Brasshards
- Hydraulic crimp fittings – EziPress, Viega, Kembla
- Sealants – Loxeal
Feel free to let us know if you have any other preferred brands!
🛠 Need Help Choosing?
Not sure which package is right for you? Contact JR Gas & Water, and we’ll help you select the best solution for your home!
Brand - Saxon
Model Number - SolarStar
Volume - 400L
Width - mm
Height - mm
Manufacturered In - Australia
Cylinder/ Heat Exchange Material - Copper
Cylinder/Heat-Exchange Warranty - 0 Years
Noise Level - NAdBa
Dry Weight - TBAkg
Energy Source - Solar
Wifi Controller Built in or Compatible - No
Built In Timer - No
LED/LCD Status Indicator - No
Coefficient of Performance (COP) -
If you're in Queensland and considering a heat pump hot water system, look no further than JR Gas & Water. Here's why:
Experience and Expertise: JR Gas & Water has over 10 years of experience in the gas and plumbing industry. Their team of licensed and insured professionals is highly skilled and knowledgeable about all aspects of heat pump installation, maintenance, and repair. They can provide expert advice on the best system for your needs and ensure a smooth installation process.
Quality Products: JR Gas & Water uses only high-quality products from trusted brands to ensure your heat pump hot water system is reliable and efficient. They also offer a range of options to suit different budgets and requirements.
Competitive Pricing: JR Gas & Water offers competitive pricing for their heat pump hot water systems, ensuring that you get a great value for your investment. They also provide a detailed quote upfront, so there are no surprises or hidden costs.
Customer Service: JR Gas & Water is committed to providing excellent customer service. They are always available to answer any questions or concerns you may have and are committed to ensuring your satisfaction.
Local Business: JR Gas & Water is a locally owned and operated business in Queensland. By choosing them for your heat pump hot water installation, you are supporting a local business and contributing to the local economy.
Warranty and Guarantee: JR Gas & Water provides a warranty and guarantee on all their products and services, giving you peace of mind knowing that your system is covered in case of any issues.
Sustainable and Environmentally Friendly: Heat pump hot water systems are a sustainable and environmentally friendly option for heating water. They use renewable energy sources, such as air or ground heat, to heat water, resulting in lower greenhouse gas emissions and reduced energy bills. JR Gas & Water can help you make the switch to a more sustainable and cost-effective solution for your hot water needs.
FAQs
A heat pump hot water system is an energy-efficient way to heat water for domestic use. It works by using a heat pump to extract heat from the air outside, then transferring it to the water in a storage tank.
The benefits of installing a heat pump hot water system include lower energy bills, reduced greenhouse gas emissions, and a longer lifespan than traditional hot water systems.
The cost of installing a heat pump hot water system in Australia can vary depending on factors such as the size of the system, the complexity of the installation, and the location of the property. On average, prices range from $2,500 to $5,000.
Yes, there are several government rebates and incentives available for installing a heat pump hot water system in Australia. These include the Small-Scale Technology Certificate (STC) scheme, which provides financial incentives for renewable energy systems, and the Renewable Energy Target (RET) scheme, which aims to increase the use of renewable energy sources.
The installation time for a heat pump hot water system can vary depending on the complexity of the installation and the size of the system. On average, installation can take between 2-3 hours.
Yes, like all hot water systems, heat pump hot water systems require regular maintenance to ensure they are working efficiently and to prolong their lifespan. This includes checking the system's filters, cleaning the coils, and checking the refrigerant levels.
Heat pump hot water systems typically last between 10-15 years, although this can vary depending on the quality of the system, the frequency of maintenance, and the level of usage.
Yes, heat pump hot water systems can be installed in most types of properties, including residential homes, commercial buildings, and apartments.
Yes, installing a heat pump hot water system can have environmental benefits, such as reducing greenhouse gas emissions and helping to conserve natural resources. However, it's important to ensure that the system is installed correctly and that the property has adequate ventilation to avoid any negative environmental impacts.
Choosing the right size heat pump hot water system for your property will depend on several factors, including the number of people in the property, the level of hot water usage, and the climate in the area. A qualified installer can help you determine the right size system for your needs.
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