Rheem Pronto 16 (834016) Instant Gas Water System Installed

Rheem Pronto 16 (834016) Instant Gas Water System Installed


BASE RATE - Perfect for those who wish to install the exact make and model as their current system. NOTE the existing system must be compliant with current standards for this package to apply.

plus SILVER INCLUSIONS - Our Most Popular Package - Designed for those switching from a similar sized continuous gas system and wanting to upgrade the valve and pipework so its all new, complaint and working effectively. NOTE reusing old valves can effect your product warranty.

plus GOLD INCLUSIONS - For those needing a new regulator or tempering valve fitted to a non-50degree compliant unit. Perfect for those replacing a non-power assisted unit. Includes new pipework and valve set to suit.

plus PLATINUM INCLUSIONS - Designed for those wanting to replace and relocate their existing system to a new location, upgrading to a larger unit where the gas main needs to be increased in size or convert from a different system type.

STEP 1. - Select External Installation Replacement Package
STEP 2. - Select Preferred Installation Day
STEP 3. - Select Installation Area
Regular price $1,499.00 Sale price $1,099.00 Save $400
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  • Returns Available
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  • In stock, ready to ship
  • Inventory on the way

All online packages are for a like for like, EXTERNAL (outside building lines) replacement of existing installation only and installation fees do not cover relocating the system, upgrades to current standards, electrical supply alterations outside of a standard disconnect/reconnect, upgrades due to insufficient gas, water or power supplies or repairs of any kind outside of the hot water system UNLESS they are included the purchased package.

For all internal installations please complete our quote request form. https://clienthub.getjobber.com/client_hubs/2656845f-c248-4532-bae6-dc151651823b/public/work_request/new?source=social_media

All electrical hot water systems must be perpendicular to the wall with the electrical connection at the front and centre facing forward. unless a relocation package has been purchased.


Two man install will be required where access issues noted below are applicable and installation is not safe to be completed by a single person will be an additional $200. Access for installation is to be free of stairs, steep driveways, through homes, over retaining walls, in ceilings. Unit must be able to be maneuverer by hand trolley from vehicle to installation position without being carried. Confirmation from JR in writing of access suitability where any of the above conditions apply. For restricted access installations we recommend completing our quote request form and sending photos prior. https://clienthub.getjobber.com/client_hubs/2656845f-c248-4532-bae6-dc151651823b/public/work_request/new?source=social_media

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Efficient Hot Water Solutions: Discover the Rheem Pronto Tankless Heater Series

Looking for a dependable hot water solution? The Rheem Pronto might be your answer. Noted for its efficiency and easy installation, this series excels in providing sustainable hot water. In this article, we’ll look at the features that make Rheem Pronto stand out, installation tips, and real-world user insights, giving you the necessary information to decide if it’s the right fit for your home.

Key Takeaways

  • Rheem Pronto tankless heaters offer high energy efficiency with a 5.9 Star rating, can easily replace existing water heaters without needing an electrical connection, and come in both natural gas and LPG options.

  • Rheem Pronto heaters are designed for ease of installation with a compact form factor, provide various models to suit different household needs, and have a diverse range of features like built-in hydro-electric generators for automatic ignition.

  • Rheem ensures customer satisfaction with extensive warranties (10-year on parts for the heat exchanger and 3-year on all components for domestic installations), offers rebates and incentives for further savings, and equips heaters with safety features including electronic overheat protection and adjustable temperature settings.

Rheem Pronto: An Overview

Rheem Pronto tankless heaters aim to revolutionize your hot water experience. They boast category-leading performance, with a 5.9 Star energy efficiency rating that sets them apart from the competition. What methods do they employ to deliver such notable performance? The secret lies in their operation mechanism. Unlike traditional water heaters, Rheem Pronto heaters use the same mounting points and connections, allowing for an uncomplicated upgrade without the need for an electrical connection.

Not only are these heaters efficient, but they’re also versatile. Whether your home runs on natural gas or LPG, Rheem Pronto heaters have got you covered. With both natural gas and LPG models available, they guarantee a safe temperature for your household. As for the installation process, Rheem provides detailed guidelines in the Rheem Pronto Instruction Manual and the Rheem Pronto Installation Instructions for a smooth transition to your new system.

Natural Gas and LPG Options

When it comes to energy options, Rheem Pronto heaters offer the best of both worlds. You can choose between natural gas and LPG models, depending on your energy preference. What distinguishes the performance of these two? Although both models provide superior performance, the LPG versions generate a tad more heat. However, it’s important to check the warranty conditions for each model to ensure proper coverage.

The natural gas-powered Rheem Pronto heaters offer a myriad of benefits, including:

  • Category-leading performance

  • High energy efficiency

  • Cost-efficiency

  • Extended warranties

So, how do you determine whether a natural gas or an LPG Rheem Pronto heater is the better choice for you? Rheem provides a guide to help customers compare the estimated running costs for each option, ensuring you have hot water for hours without breaking the bank.

Compact Design and Easy Installation

Rheem Pronto heaters are notable for their compact design. With one of the smallest diameters on the market, these heaters are ideal for areas where space is at a premium, such as a small bathroom or shower area. Do not be misled by their small size. Rheem Pronto heaters come in varying dimensions to fit different spaces, showcasing their flexibility in various installation environments.

As for the installation process, Rheem Pronto heaters are a breeze to install. They utilize the same mounting points and connections as standard mechanical water heaters, eliminating the need for an electrical connection and streamlining the installation process. Whether you’re upgrading from an older model or installing a water heater for the first time, Rheem Pronto heaters make the process simple and hassle-free.

Choosing the Right Rheem Pronto Model

Choosing the right water heater is crucial to enjoy a consistent supply of hot water. With such a wide range of options, how do you determine the ideal model for your needs? Don’t worry; we’ve got you covered. When choosing a Rheem Pronto model, there are two main factors to consider: your household’s hot water needs and the specific features of each model.

Rheem presents a diverse selection of Pronto models. For instance, you can opt for the 12L Instantaneous Gas (Model No: 834012) or the 16L Instantaneous Gas (Model No: 834016). What sets these models apart is their use of the same mounting points and connections as traditional water heaters, eliminating the need for an electrical connection during installation. Additionally, the energy efficiency ratings of these models are commendable, with the 12L model boasting a rating of 6 and the 16L model slightly behind at 5.9.

Assessing Your Hot Water Needs

Understanding your hot water demands is vital when selecting the appropriate water heater. It’s not just about how many people live in your home, but also their hot water usage habits and the type of hot water system you have. For instance, the location of your taps, the potential for thermal expansion of pipes, and access for maintenance should all be taken into account when considering your hot water needs.

Another important factor to consider is the temperature rise. This term refers to the increase in temperature required by the water heater to achieve the desired hot water temperature. A greater temperature rise means you’ll need a larger, more powerful water heater.

Finally, you should also consider simultaneous hot water usage. Smaller water heaters might not be able to supply enough hot water for simultaneous usage in large households.

Comparing Rheem Pronto Models

After assessing your hot water requirements, you can begin to contrast various Rheem Pronto models. While the GPM ratings of various models are not provided, different models will have different GPM ratings to meet the needs of various households. Some of the distinctive features of Rheem Pronto models include their exceptional performance, energy efficiency, and the built-in hydro-electric generator that automatically ignites the gas when the hot water tap is turned on.

Among the Rheem Pronto series, the 16L Instantaneous Gas and the 12L Instantaneous Gas models are tailored to fulfill the hot water requirements of smaller households with immediate availability. By comparing the unique features and energy efficiency ratings of these models, you can make an informed decision that best suits your needs.

Warranty and After-Sales Support

When purchasing a water heater, it’s vital that the company supports its products. That’s why Rheem offers comprehensive warranty and after-sales support for both domestic and commercial installations. Whether you’re installing a Rheem Pronto heater in your home or your business, you can rest assured knowing that Rheem has got your back.

For home installations, the warranty comprises a 10-year cover on parts and a 3-year cover on labor for the heat exchanger, plus a 3-year warranty on both parts and labor for all other components.

For commercial installations, Rheem provides a comprehensive warranty that includes:

  • A trained and qualified national service network

  • Repair or replacement of components at the water heater’s location

  • Service in accordance with the warranty terms

Domestic Installation Warranty

In terms of home installations, Rheem Pronto heaters provide substantial warranty protection. The heat exchanger, a crucial component of the heater, is covered by a 10-year warranty on parts and a 3-year warranty on labor. This means that if anything happens to the heat exchanger within this period, Rheem has you covered.

But the warranty coverage doesn’t stop there. All other components are covered under a 3-year warranty for both parts and labor. This comprehensive coverage is a testament to Rheem’s confidence in the quality and durability of their products, and it provides homeowners with peace of mind knowing that their investment is protected.

Commercial Installations Warranty

Commercial installations of Rheem Pronto heaters come with extensive warranty coverage, including on-site repair or replacement of components. This means that if any issue arises, Rheem’s trained and qualified national service network will come to your location and fix the problem in accordance with the warranty terms.

The terms and conditions of Rheem Pronto’s commercial installation warranty ensure that you receive the best possible service. Whether it’s a minor issue or a major repair, Rheem’s service team will take care of it, minimizing downtime and ensuring your business continues to run smoothly.

Energy Efficiency and Cost Savings

Rheem Pronto heaters excel in energy efficiency and cost-effectiveness, two of their significant advantages. Thanks to their continuous flow technology, these heaters ensure that energy is consumed only when hot water is required, thereby preventing unnecessary heating of water and reducing energy expenses. As a result, you could save up to $491 annually, amounting to nearly $5,000 in energy cost savings over a decade.

But the savings don’t stop at your energy bills. Rheem offers various rebates and incentives for purchasing their heaters, providing additional cost savings. Whether it’s a government incentive or a promotional rebate, these programs make the Rheem Pronto heaters an even more attractive investment.

Continuous Flow Technology

What is the operation mechanism behind continuous flow technology? It’s simple - this technology heats water on demand by circulating cold water through heated piping, maintaining a consistent supply of hot water. Rheem Pronto heaters utilize this technology to provide hot water whenever it is needed, ensuring a continuous flow of hot water.

The benefits of continuous flow technology go beyond convenience. By only heating water when needed, these heaters offer:

  • Significant reduction in energy consumption

  • Lower greenhouse gas emissions

  • Contribution to a greener planet

  • Lower utility bills

Making Rheem Pronto heaters a suitable, economically and environmentally friendly choice.

Safety Features and Temperature Control

While performance and efficiency are important, safety is paramount when it comes to water heaters. Equipped with safety features like an electronic overheat protection system, Rheem Pronto heaters automatically shut down if overheating starts, thereby preventing heater damage and reducing potential burn risks for users.

Rheem Pronto heaters offer the following features:

  • Adjustable temperature settings, allowing users to personalize their hot water experience

  • Safety features, including a maximum temperature limit of 60°C

  • Consistent and reliable hot water, ensuring the perfect temperature every time

Overheating Protection

Electronic overheating protection is a feature included in Rheem Pronto heaters. This system is designed to automatically shut down if the unit overheats, preventing damage to the heater and ensuring safe operation. So, what happens when an overheating scenario occurs? Simple - the system shuts down automatically to prevent damage and ensure safe operation of the unit.

The efficiency of the overheating protection system in Rheem Pronto heaters is impressive. It contributes to safe operation and ensures the safety and efficiency of the unit, giving you peace of mind and confidence in your investment.

Adjustable Temperature Settings

Rheem Pronto heaters include the following features:

  • Adjustable temperature settings to augment your hot water experience

  • Conveniently adjust the temperature of your hot water using the controller

  • Electronic overheat protection feature that automatically shuts down the unit in case of overheating

These features ensure an optimal supply of hot water and provide safety measures for your peace of mind.

Whether you prefer a steaming hot shower or a warm bath, you can adjust the temperature of your Rheem Pronto heater to your liking while maintaining the safest temperature. The maximum temperature is 120°F, allowing you to customize your hot water experience with safety in mind.

Customer Reviews and Experiences

For a clearer understanding of Rheem Pronto heaters’ performance and dependability, we will examine customer feedback and experiences. While some customers appreciate the easy installation, compact design, and energy efficiency, others praise its reliable long-term operation, reporting consistent hot water supply for multiple showers over the years.

Yet, like any product, Rheem Pronto heaters have their share of problems. Some users have reported common concerns such as a banging noise from the burner assembly, frequent shutoffs with an error code, and inconsistent heating. But Rheem doesn’t ignore these issues. Their customer service team actively engages with customers to address their concerns and complaints, offering assistance with technical issues and providing replacements as necessary.

Satisfied Customers

Rheem Pronto heaters have received considerable acclaim from contented customers. They appreciate the following features:

  • Easy installation

  • Space-saving design

  • High energy efficiency rating

  • Long warranty periods

  • Overall heating efficiency

These extremely helpful features significantly contribute to customer satisfaction and make Rheem Pronto heaters a popular choice among homeowners.

Customers have also appreciated the responsive and helpful customer service offered by Rheem, often describing it as excellent service. Whether it’s a minor issue or a major repair, Rheem’s service team is always ready to assist. These positive experiences paint a promising picture of Rheem Pronto heaters and their commitment to customer satisfaction.

Common Concerns and Solutions

Despite the abundance of positive feedback, a few customers have encountered problems with their Rheem Pronto heaters. Common problems include:

  • issues with water pressure reducing valves

  • power supply issues

  • unreliable performance

  • gas valve issues

But Rheem has solutions to these common problems.

Rheem’s Troubleshooting Guide provides solutions to these prevalent issues, suggesting steps like:

  • Inspecting the gas supply

  • Checking the pilot light assembly for potential issues like defective thermocouples and gas valve problems

  • Examining and resetting circuit breakers or fuses

  • Assessing the power cord

  • Evaluating water pressure

  • Confirming thermostat settings

By following these solutions, you can overcome common issues and enjoy a consistent supply of hot water with your Rheem Pronto heater.


To wrap up, Rheem Pronto tankless heaters are an efficient and convenient solution for your hot water needs. With their superior performance, energy efficiency, and flexible gas options, they offer a level of convenience and comfort that is hard to beat. Add to that their compact design, easy installation process, and comprehensive warranty coverage, and you have a water heater that’s truly top of its class.

But the benefits of Rheem Pronto heaters go beyond their specifications. With their continuous flow technology, adjustable temperature settings, and safety features, they offer a hot water experience that’s personalized to your needs and preferences. Combine that with the potential cost savings from reduced energy consumption and various rebates and incentives, and it’s clear that Rheem Pronto heaters are a smart investment for your home.

Frequently Asked Questions

Is instant hot water cheaper to run?

Yes, instant hot water systems are cheaper to run in the long term due to significantly lower operating costs compared to traditional storage tank models.

Is Rheem a good tankless water heater brand?

Yes, Rheem is a good tankless water heater brand, as it has received overwhelmingly positive customer reviews for its efficiency, energy-saving features, and longer lifespan.

Why is my Rheem water heater not getting hot?

Your Rheem water heater may not be getting hot due to faulty heating elements, a malfunctioning thermostat, sediment build-up, or having an undersized unit. Try adjusting the thermostat, inspecting for leaks, verifying the pilot light, checking the circuit breaker, or considering a system upgrade to solve the issue.

What are the main characteristics of Rheem Pronto tankless heaters?

The main characteristics of Rheem Pronto tankless heaters are category-leading performance, high energy efficiency, and compatibility with common mechanical water heaters without the need for an electrical connection. These features make them a great choice for residential and commercial use.

Are Rheem Pronto heaters available in both natural gas and LPG options?

Yes, Rheem Pronto heaters are available in both natural gas and LPG options.

    Brand - Rheem
    Model Number - 834016
    Volume - 16L
    Width - 388mm
    Height - 840mm
    Manufactured In - Japan
    Cylinder/ Heat Exchange Material - NA
    Cylinder/Heat-Exchange Warranty - 10 Years
    Noise Level - NAdBa
    Dry Weight - 22kg
    Energy Source - Natural Gas or LPG
    Wifi Controller Built in or Compatible - No
    Built In Timer - No
    LED/LCD Status Indicator - Yes
    Coefficient of Performance (COP) -

    If you're in Queensland and considering a new electric hot water system, JR Gas & Water is the company to choose. Here's why:

    Experience and Expertise: JR Gas & Water has over 10 years of experience in the gas and plumbing industry. Their team of licensed and insured professionals is highly skilled and knowledgeable about all aspects of electric hot water system installation, maintenance, and repair. They can provide expert advice on the best system for your needs and ensure a smooth installation process.

    Quality Products: JR Gas & Water uses only high-quality products from trusted brands to ensure your electric hot water system is reliable and efficient. They also offer a range of options to suit different budgets and requirements.

    Competitive Pricing: JR Gas & Water offers competitive pricing for their electric hot water systems, ensuring that you get a great value for your investment. They also provide a detailed quote upfront, so there are no surprises or hidden costs.

    Customer Service: JR Gas & Water is committed to providing excellent customer service. They are always available to answer any questions or concerns you may have and are committed to ensuring your satisfaction.

    Local Business: JR Gas & Water is a locally owned and operated business in Queensland. By choosing them for your electric hot water installation, you are supporting a local business and contributing to the local economy.

    Warranty and Guarantee: JR Gas & Water provides a warranty and guarantee on all their products and services, giving you peace of mind knowing that your system is covered in case of any issues.

    Energy Efficiency: Electric hot water systems can be energy efficient, and JR Gas & Water can help you choose the right system for your needs. They can provide advice on energy-saving features and options, such as timers and thermostats, to help you save on your energy bills.

    Safety: JR Gas & Water is committed to safety and ensuring that all installations are done to the highest safety standards. They are also familiar with local safety regulations and requirements, ensuring that your electric hot water system is installed safely and in compliance with all relevant codes.

    JR Gas & Water is a reliable and experienced choice for your electric hot water system installation in Queensland. With a commitment to quality products, competitive pricing, excellent customer service, and safety, they can help you make the switch to a more efficient and cost-effective solution for your hot water needs. Contact them today to learn more about their services and how they can help you.

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    An electric storage hot water system is a traditional way to heat water for domestic use. It works by heating water in a storage tank using an electric heating element.

    The benefits of installing an electric storage hot water system include reliability, ease of installation, and low upfront costs.

    The cost of installing an electric storage hot water system in Australia can vary depending on factors such as the size of the system, the complexity of the installation, and the location of the property. On average, prices range from $800 to $2,000.


    The installation time for an electric storage hot water system can vary depending on the complexity of the installation and the size of the system. On average, installation can take between 2-4 hours.

    Yes, like all hot water systems, electric storage hot water systems require regular maintenance to ensure they are working efficiently and to prolong their lifespan. This includes checking the system's thermostat, cleaning the tank, and checking the heating element.

    Electric storage hot water systems typically last between 10-15 years, although this can vary depending on the quality of the system, the frequency of maintenance, and the level of usage.

    Yes, electric storage hot water systems can be installed in most types of properties, including residential homes, commercial buildings, and apartments.

    Yes, installing an electric storage hot water system can have environmental impacts, such as increasing greenhouse gas emissions and energy usage. However, newer models with higher energy efficiency ratings can reduce these impacts.

    Choosing the right size electric storage hot water system for your property will depend on several factors, including the number of people in the property, the level of hot water usage, and the climate in the area. A qualified installer can help you determine the right size system for your needs.

    Reviews From Our Customers


    Great service. We were about to move into a house without hot water! Were able to get to us urgently and have us up and running. Professional, friendly service! Reasonable pricing too.


    The JR Gas and Water team was very professional and friendly. They arrived on time and exchanged my hot water system within 2 hours. Will definitely use them again in the future.


    Not only is the service incredible, the quality of the work is too! The digital quotes are detailed, so you know exactly what you are paying for (and why). Jarred was prompt, efficient, and highly skilled.


    I called JR Gas and Water at 9.30 Saturday morning and he arrived at appointment time 11.30 Saturday morning.
    Job complete, waste and packaging removed.
    Highly recommend this service.
    Super Friendly, very efficient.


    I recently contacted JR Gas & Water as I needed a new electric hot water system suppled and installed. Their website is informative and easy to navigate and the quote and booking process very straight-forward. The service I experienced from my initial phone enquiry with Jay all the way through to the punctual and professional installation by Sean was absolutely amazing! The service provided far exceeded my expectations. I highly recommend JR Gas & Water.


    Accurate on time and easy to read quotes. They arrived on schedule and we’re in and out with hot water going again in no time. There was no mess left behind it was easy and hassle free


    Very informative in helping me choose a hot water system that suited my needs. Competitive prices. Quick and reliable service.Happy with my product and highly recommend this company for your hot water needs


    JR Gas and Water were fast, efficient and very reliable. They sent a quote quickly that was itemised and comprehensive. I was able to approve the quote online and they were out the next day to fit the new hot water system. As the family have a very ill family member we were all very grateful. We had tried another service just before this company and they were all over the show with lots of comments about "extras", after providing an initial quote. So glad we changed to JR Gas and Water!


    You wont see reviews this good anywhere else.

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