Thermann Hybrid X 220 Heat Pump Water Heater Installed from $3599
- Same Day Installation Available on This Product
- Greater Brisbane
- Gold Coast
- Sunshine Coast, Scenic Rim, Bay Islands, Bribie Island, Toowoomba & Lockyer Valley (via quote request only)
Electric Hot Water System Package Selection Guide
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Choosing the right electric hot water system package depends on your installation needs, household size, and whether additional electrical work is required. Use this guide to compare package levels and find the best fit for your home.
Selecting the right package helps streamline installation, but we understand that needs may change, and that the purchaser isn’t a plumber. We’re flexible and can make adjustments, such as upgrading to the next package as needed.
💡 Which Package is Right for You?
IMPORTANT - All online packages are for EXTERNAL installations only, for internal installations please complete our quote request form.
✅ Base – For compliant replacements of Existing Identical Compliant EXTERNAL installations
Ideal for identical exact swaps of the same electrical hot water system where the existing system meets legal compliance requirements. (example below) No extra plumbing, valves, pipework, support base, electrical work or disposal required or included.
(EXAMPLE - A Rheem 250L 491250 replacing complaint Rheem 250L 491250 not a Rheem 250L 101250)
✅ Silver – For minor upgrades to an existing electric hot water system under 10 years old.
Includes minor pipework alterations and a valve kit but does not include electrical modifications, support base or system disposal. Designed for those swapping a similar electric system and working to a tight budget.
(EXAMPLE - Swapping an 8year old Rheem 160L with a new Rinnai 315L where the existing installation is compliant but requires pipework alterations to adapt the new unit and new valve set for warranty)
🏆 Gold (Best Seller) – For standard electric replacement installations
Covers a new valve set, old system removal, expansion drain lines, support base and plumbing modifications, making it the most common choice for standard installations.
(EXAMPLE - Swapping a 20year old Dux 125L with a new Vulcan 315L, Strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)
💰 Sapphire (Best Value) – For installations requiring minor electrical work
Adds electrical safety features like an isolator, safety switch, and cable extensions to our gold package to ensure a compliant and safe electrical connection.
(EXAMPLE - Swapping an old heat pump/split solar system with a new Everhot 400L that requires a hardwired electrical connection, then strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)
✅ Diamond – For homes needing extensive electrical work
Provides extra plumbing and electrical modifications, including a new electrical circuit on top of our gold package making it ideal for homes without existing wiring for an electric system.
(EXAMPLE - Swapping an old Gas System with a new Rheem 315L that needs its own dedicated electrical circuit, type then strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)
✅ Platinum – The ultimate package
Includes everything – system relocation, extensive plumbing, valve set, support base, drain lines, disposal, electrical upgrades, and a new electrical circuit for complete installation flexibility.
(EXAMPLE - Replacing any existing system of any type then relocating it to a new position on the house that requires the electrical/plumbing to be installed or relocated to the new installation position)
🏆 Package Comparison Guide
| Feature | Base | Silver | Gold 🏆 Best Seller | Sapphire 💰 Best Value | Diamond | Platinum |
|---|---|---|---|---|---|---|
| Existing Unit Must be Identical Make/Model/Series as Purchase | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Existing System Removal & Form 4 (Compliance Certification) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Pipework Alterations | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Valve Kit (Required for System Operation) | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Included Altered Pipework (m) | ❌ | 2m | 8m | 8m | 8m | 20m |
| 🏆 Package Comparison Guide | Base | Silver | Gold 🏆 Best Seller | Sapphire 💰 Best Value | Diamond | Platinum |
| Support Base (For Uneven or Soft Ground) | ❌ | ❌ | ✅ | ✅ | ✅ | ✅ |
| FREE Waste & System Disposal | ❌ | ❌ | ✅ | ✅ | ✅ | ✅ |
| System Drainlines (Prevents Flooding & Improves Longevity) | ❌ | ❌ | ✅ | ✅ | ✅ | ✅ |
| Electrical Isolator (Ensures Safe Operation & Maintenance Access) | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
| Electrical Extension (Required for Distance to Power Source) | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
| 🏆 Package Comparison Guide | Base | Silver | Gold 🏆 Best Seller | Sapphire 💰 Best Value | Diamond | Platinum |
| New Electrical Circuit (For Homes Without Existing Power Supply) | ❌ | ❌ | ❌ | ❌ | ✅ | ✅ |
| Safety Switch (Protects Your Home from Electrical Faults) | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
| Included Altered Cabling (m) | ❌ | ❌ | ❌ | 2m | 10m | 10m |
| System Relocation (Move System to New Position) | ❌ | ❌ | ❌ | ❌ | ❌ | ✅ |
| Requires Existing Installation to be Compliant | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
Whenever a product is required, we only source from trusted, warranty‑backed manufacturers:
- Valves – AVG, RMC, Rye Metal (and subsidiaries)
- Copper – Type B Kembla or Crane
- PEX Systems - Ezipex
- Insulation – eFlex or K‑Flex
- Electrical switches & timers – Hager
- Conduit – Medium Duty PVC Vinidex or GTS
- Brassware – Brasshards
- Hydraulic crimp fittings – EziPress, Viega, Kembla
- Sealants – Loxeal
Feel free to let us know if you have any other preferred brands!
IMPORTANT - All online packages are for external installations only, for internal installations please complete our quote request form.
🛠 Need Help Choosing?
Not sure which package is right for you? Contact JR Gas & Water, and we’ll help you select the best solution for your home!
- Product Manufacturers Warranty 5years*
- JR Extended Lifetime Warranty Eligible Product
- Manufactured in Slovakia
- Energy Rating 5.0/7
- Fun Fact - Converting to a heat pump could save a family as much as $27,000 over the life of the system
- Save Money, Save Time, save $50 When You Order Online* Discount added to cart
Online Hot Water System Packages – Important Information
Our online packages cover an external (outside building lines - for internal installations please complete our quote request form) replacement of an existing hot water system. Installation fees do not include:
- Relocation of the system (only included in Platinum Package)
- Upgrades required to meet current standards for non-compliant installs (only included in Gold, Sapphire, Diamond & Platinum Packages)
- Electrical supply alterations beyond a standard disconnect/reconnect (included in Sapphire, Diamond & Platinum Packages)
- Additional work due to insufficient gas, water, or power supply (included in Platinum Packages)
- Repairs or modifications outside of the hot water system
💡 For internal installations or special requirements, please complete our quote request form:
📩 Request a Quote
Installation Requirements
Electrical Hot Water Systems:
- Must be installed perpendicular to the wall with the electrical connection positioned front and center, unless a package including electrical alterations is purchased.
Access Requirements:
- A two-person installation ($200 fee) is required and must be pre-organised if access involves any of the following: Stairs, via house internals, via a ladder (excluding platinum package relocations), through gardens, over retaining walls, on roofs, in ceilings, through gravel, swampy land or through passages narrower than 1m exc standard yard gates.
- The new and existing unit must be able to be maneuvered via a trolley into/out of position without lifting.
- If any access restrictions apply, written confirmation from JR Gas & Water is required to proceed.
💡 For restricted access or internal installations, we strongly recommend submitting a quote request with photos:
📩 Request a Quote
