Quantum Heat Pump Review: Does It Still Stack Up in 2025?

Apr 17, 2023

When it comes to energy-efficient hot water systems, the Quantum heat pump is a well-known name. But in a fast-changing market, is it still the best option for Aussie homes?

Let’s break down the pros, cons, and how it compares to newer models.


✅ What Is a Quantum Heat Pump?

Quantum is an Australian-owned brand that pioneered air-to-water heat pump technology. Unlike solar hot water systems, it doesn't rely on roof panels.

Key Benefits:

  • Heats water using ambient air — no roof panels required

  • Works in temperatures as low as -10°C

  • Saves up to 70% on energy bills compared to electric storage

  • Compact design perfect for tight spaces and retrofits

👉 Explore Quantum models at JR Gas & Water


⚡ Energy Efficiency & Cost Savings

Quantum heat pumps are designed to slash your electricity bills — but are they keeping up?

Pros:

  • Cuts running costs by up to 70%

  • No booster required, even in colder climates

  • Eligible for STCs and VIC rebates

  • Quiet operation — just 48 dB(A)

💡 Verdict: Good efficiency, but competitors like Rheem Ambiheat offer smarter energy control and better COP.


🔧 Installation & Setup

Quantum heat pumps are made for simple installation without major home modifications.

Why it’s easy to install:

  • No rooftop panels needed

  • Small footprint fits most yards

  • Tolerates harsh water conditions

💡 Verdict: Flexible setup, though some units may need plumbing adjustments.


🔒 Durability & Warranty

These systems are built for Aussie conditions, but their warranty is shorter than others.

Highlights:

  • Expected lifespan: 12+ years

  • Corrosion-resistant internal design

  • No direct water-contact with key components

⚠️ Downside: Warranty is usually 5 years or less — less than Rheem, Emerald, or Envirosun.


❌ Common Drawbacks

While Quantum performs well, here’s where it falls short:

  • Shorter warranty than many competitors

  • Limited innovation in recent years

  • Slower customer service and warranty claim delays

  • Slightly higher upfront cost

💡 Verdict: Still reliable, but other brands offer more modern features and better support.


🌱 Environmental Impact

Quantum heat pumps are an eco-conscious alternative to electric storage or gas systems.

Sustainability Features:

  • Extracts renewable heat from the air

  • Quiet and low energy consumption

  • Long-lasting design reduces landfill waste

💡 Verdict: Green-friendly, but newer models boast even lower emissions and smarter solar integration.


🔁 Top Quantum Alternatives Worth Considering

Looking for more features, better efficiency, or stronger support? Check out these alternatives:

1️⃣ Rheem Ambiheat – Best All-Rounder

  • Inverter tech for top-tier efficiency

  • Operates down to -5°C

  • 7-year cylinder warranty

2️⃣ iStore Heat Pump – Best Smart Features

  • Built-in digital smart controls

  • Solar PV compatible

  • 5-year warranty

3️⃣ Emerald Energy – Best for High Usage

  • Heavy-duty performance for large homes

  • Up to 10-year warranty

  • Ideal for residential or commercial installs

4️⃣ Envirosun Heat Pump – Best for Coastal Homes

  • Built for all climates

  • Excellent warranties

  • Ultra-quiet performance


📝 Final Verdict: Is a Quantum Heat Pump Worth It?

✅ Pros:

  • ✅ Up to 70% energy savings

  • ✅ No need for roof panels

  • ✅ Compact and simple design

  • ✅ Operates in cold climates

  • ✅ Eligible for government rebates

❌ Cons:

  • ❌ Shorter warranty periods

  • ❌ Lacks recent tech updates

  • ❌ Average customer support

  • ❌ Premium price tag

💬 Bottom Line: If you want a basic, proven heat pump that saves money and avoids roof panels, Quantum still holds value. But for top-tier performance and peace of mind, there are better options in 2025.


🔧 Need help choosing the right system?
Get expert advice and fast installation from the 2023, 2024 & 2025 Best Plumbers & Home Care Store – JR Gas & Water.

🚀 Request your quote now and enjoy hot water the smart way.


Leave a comment

Please note, comments must be approved before they are published

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.


iStore 270L | Supply+Install | LIFETIME WARRANTY - Water Heaters
iStore 270L | Supply+Install | LIFETIME WARRANTY - Water Heaters
iStore 270L | Supply+Install | LIFETIME WARRANTY
Customer Rating: ★★★☆
from $2,899.00
Rheem 270L AmbiHeat | Supply+Install | LIFETIME WARRANTY - Water Heater - Heatpump
Rheem 270L AmbiHeat | Supply+Install | LIFETIME WARRANTY - Water Heater - Heatpump
Rheem 270L AmbiHeat | Supply+Install | LIFETIME WARRANTY
Customer Rating: ★★★★☆
from $3,849.00
Enviroheat 250L | Supply+Install | LIFETIME WARRANTY - Water Heaters
Enviroheat 250L | Supply+Install | LIFETIME WARRANTY - Water Heaters
Enviroheat 250L | Supply+Install | LIFETIME WARRANTY
Customer Rating: ★★★
from $2,549.00
Enviroheat 200L | Supply+Install | LIFETIME WARRANTY - Water Heaters
Enviroheat 200L | Supply+Install | LIFETIME WARRANTY - Water Heaters
Enviroheat 200L | Supply+Install | LIFETIME WARRANTY
Customer Rating: ★★★
from $2,699.00
Emerald Planet 320L E - Heater | Supply+Install | LIFETIME WARRANTY -
Emerald Energy 320L E - Heater | Supply+Install | LIFETIME WARRANTY -
Emerald Energy PRO 320L E-Heater | Supply+Install | LIFETIME WARRANTY
Customer Rating: ★★★☆
from $3,049.00
Rheem 280L Ambipower | Supply+Install | LIFETIME WARRANTY -
Rheem 280L Ambipower | Supply+Install | LIFETIME WARRANTY -
Rheem 280L Ambipower | Supply+Install | LIFETIME WARRANTY
Customer Rating: ★★★★
from $3,349.00
iStore 180L | Supply+Install | LIFETIME WARRANTY - Water Heaters
iStore 180L | Supply+Install | LIFETIME WARRANTY - Water Heaters
iStore 180L | Supply+Install | LIFETIME WARRANTY
Customer Rating: ★★★☆
from $2,599.00
Stiebel Eltron WWK302H | Supply+Install | LIFETIME WARRANTY - Water Heater - Heatpump
Stiebel Eltron WWK302H | Supply+Install | LIFETIME WARRANTY - Water Heater - Heatpump
Stiebel Eltron WWK302H | Supply+Install | LIFETIME WARRANTY
Customer Rating: ★★★★☆
from $3,999.00