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Quantum 270L (270-08AC6-290) Heat Pump Hot Water System Installed

Quantum 270L (270-08AC6-290) Heat Pump Hot Water System Installed - JR Gas and WaterWater Heater - Heatpump

Quantum 270L (270-08AC6-290) Heat Pump Hot Water System Installed


BASE RATE - Perfect for those who wish to install the exact make and model as their current system. NOTE the existing system must be compliant with current standards for this package to apply with tempering valve installed, appropriate support base and drains run to compliant discharge point.

plus SILVER INCLUSIONS - Designed for those switching from a similar electric system and wanting to upgrade the valve and pipework so its all new, complaint and working effectively. NOTE reusing old valves can effect your product warranty. The existing installation must have compliant drains and appropriate support base for this package to apply.

plus GOLD INCLUSIONS - Our most popular package for the do it right the first time person. Strip it all down and redo all the pipework, valves, fit a new support base, run drains to a compliant discharge point then dispose of the old unit.

plus PLATINUM INCLUSIONS - Designed for those wanting to replace and relocate their existing system to a new location or convert from a different system type.

STEP 1. - Select Post Rebate External Installation Package (STC Rebates signed over to JR Gas & Water on install)
STEP 2. - Select Preferred Installation Day
STEP 3. - Select Installation Area
Regular price $3,699.00 Sale price $3,299.00 Save $400
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All online packages are for a like for like, EXTERNAL (outside building lines) replacement of existing installation only and installation fees do not cover relocating the system, upgrades to current standards, electrical supply alterations outside of a standard disconnect/reconnect, upgrades due to insufficient gas, water or power supplies or repairs of any kind outside of the hot water system UNLESS they are included the purchased package.

For all internal installations please complete our quote request form.

All electrical hot water systems must be perpendicular to the wall with the electrical connection at the front and centre facing forward. unless a relocation package has been purchased.


Two man install will be required where access issues noted below are applicable and installation is not safe to be completed by a single person will be an additional $200. Access for installation is to be free of stairs, steep driveways, through homes, over retaining walls, in ceilings. Unit must be able to be maneuverer by hand trolley from vehicle to installation position without being carried. Confirmation from JR in writing of access suitability where any of the above conditions apply. For restricted access installations we recommend completing our quote request form and sending photos prior.

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Maximize Efficiency with the Quantum 270L Heat Pump: Your Eco-Friendly Water Heating Solution

The Quantum 270L Heat Pump excels in providing energy-efficient hot water with ease, even in sub-zero temperatures. Outlined here are the key features that make it an optimal choice for reducing energy costs and its long-term benefits for your household.

Key Takeaways

  • The Quantum 270L Heat Pump is a high-performance, eco-friendly water heating solution that operates efficiently even in temperatures as low as -10°C, offering significant energy savings and reduced carbon emissions.

  • Installation of the Quantum 270L Heat Pump is straightforward, with the unit priced around $3,299 and various rebates, discounts, and financing options available to alleviate upfront costs and promote sustainable energy use.

  • Maintenance and support are vital for ensuring the longevity and efficiency of the Quantum 270L Heat Pump, which comes with a substantial warranty and various troubleshooting guidelines to address common issues.

Quantum 270L Heat Pump: Features and Benefits

A marvel in the realm of quantum heat pumps, the Quantum 270L Heat Pump is a heating system that stands out with its innovative design and superior functionality. It operates by harnessing heat from the surrounding air and deploying a refrigerant to heat the water within its tank. What sets this unit apart is its ability to function even in cold conditions as low as -10°C, providing hot water even when winter is at its fiercest.

Opting for the Quantum 270L Solar Heat Pump offers numerous benefits, including:

  • A steady and reliable supply of hot water for your household needs

  • A significant reduction in energy usage and greenhouse gas emissions

  • Eligibility for rebates on installation

  • A 5-year tank warranty

  • A 2-year warranty for electrics and refrigeration

Choose the Quantum 270L Solar Heat Pump for an eco-friendly and reliable hot water solution, with added peace of mind.

Compact Design

The compact design of the Quantum 270L Heat Pump offers the following benefits:

  • Eases the installation process, removing the need for additional components

  • Ideal replacement for traditional electric storage units

  • Integrates seamlessly into limited spaces

  • Offers convenience for integrated models

  • Provides prompt service essential for proper installation

This compact unit, despite its size, doesn’t compromise on capacity. It houses a 270L tank, ample to meet the hot water needs of an average-sized family. The Quantum 270L Heat Pump packs a punch in its compact form, delivering performance that rivals and often surpasses larger, more cumbersome units. An ideal blend of size, functionality, and efficiency, this heat pump is a testament to Quantum’s commitment to delivering quality solutions.

Energy Efficiency

The Quantum 270L Heat Pump distinguishes itself through its superior energy efficiency. Its energy efficiency is indicated by its COP (Coefficient of Performance) of heating, which represents the ratio of the heat provided to the electrical energy consumed. When compared to traditional electric hot water storage units, the Quantum 270L Heat Pump significantly outperforms, promising excellent service and maintaining its performance.

The secret behind this remarkable energy efficiency is the solar heat pump technology that the Quantum 270L Heat Pump utilizes. This technology harnesses solar heat to optimize energy efficiency, making it an ideal replacement for traditional hot water systems. By choosing Quantum 270L Heat Pump, you choose not just a product, but a commitment to energy efficiency and sustainability.


As eco-friendliness becomes a necessity rather than a choice, the Quantum 270L Heat Pump emerges as a model of sustainability. Its eco-friendly features stem from its energy-efficient technologies and renewable energy sources, which lead to reduced greenhouse gas emissions. This reduction not only results in a decreased carbon footprint but also offers cost savings on energy expenses.

What sweetens the deal further is the Small-scale Technology Certificates (STCs) that customers can obtain when they install a Quantum 270L. These STCs, influenced by Australia’s division into climate zones, offer varying incentives based on the zone, promoting the adoption of sustainable water heating solutions like the Quantum 270L across the country. Consider selecting the Quantum 270L Heat Pump for a more eco-friendly future. This choice can help reduce your environmental impact.

Installation and Pricing

The process of installing the Quantum 270L Heat Pump is simple and uncomplicated. The installation manual supplied by Quantum Energy provides detailed instructions, and in case of any queries, you can reach out to JR Gas & Water for information on their installation package and process. The installation necessitates electrical and plumbing connections, similar to those required for a traditional electric water heater.

When it comes to costs, the typical expense associated with the installation of a Quantum 270L Heat Pump is approximately $6,400. However, it’s worth noting that Appliances Online offers a range of delivery options, including:

  • Free next business day delivery

  • Free connection

  • Free removal

  • Free recycling

They even offer a Premium Delivery option that allows customers to select their preferred 2-hour delivery window in certain areas, including the next morning.

Installation Services

Indeed, Appliances Online offers installation services for the Quantum 270L Heat Pump. The installation process is straightforward, typically requiring 2-3 hours for completion. Plus, it is backed by a 5-year warranty for the tank and a 2-year warranty for the electrics and refrigeration components, providing peace of mind for the customer.

Only qualified professionals with the following requirements are eligible to install the Quantum 270L Heat Pump:

  • Licensing

  • Insurance

  • Heat pump installation knowledge

  • Necessary skills

Before the installation, there is an onsite inspection fee of $95.00, which ensures your installation space is suitable for the Quantum 270L Heat Pump.

Price and Sales Discounts

The price tag of the Quantum 270L Heat Pump reflects not just the cost of the unit, but also its long-term value. The current retail price for the Quantum 270L Heat Pump is $3,299. However, there are ongoing sales and discounts where customers can save on Quantum 270-08AC6-290 model priced at $3112.00, or on the Quantum 270-08AS6-290 model priced at $3457.00.

Seasonal sales are also available for the Quantum 270L Heat Pump, with pricing commencing at $3299 including installation. Moreover, online stores like JR Gas & Water and Same Day Hot Water Service are known for offering competitive prices for the Quantum 270L Heat Pump, but it’s important to note that some prices require additional fees for installation.

Financing Options

Investing in the Quantum 270L Heat Pump is a decision that rewards in the long run. But what if the initial costs seem daunting? Don’t worry. Financing options are available for both residential and commercial clients. Residential mixed-use properties can often be purchased with a residential home loan, while commercial clients have access to a range of commercial loans.

So, with the Quantum 270L Heat Pump, financial constraints won’t stand in the way of your journey to energy efficiency and sustainability.

Comparing the Quantum 270L Heat Pump to Other Hot Water Systems

Compared to other hot water systems, the Quantum 270L Heat Pump clearly stands out as a superior hot water system. Its features include:

  • Energy efficiency that surpasses that of gas heaters, delivering up to 45% cost savings

  • Advanced energy-efficient capabilities

  • Substantial reductions in operating costs, with potential savings of up to 70-75% when compared to electric storage units and gas heaters.

The Quantum 270L Heat Pump doesn’t just excel in terms of energy efficiency and cost savings; it also boasts of an impressive service life. Typically exceeding 12 years, the Quantum 270L Heat Pump demonstrates its robustness and longevity compared to other hot water systems.

Let’s delve deeper and compare the Quantum 270L Heat Pump with electric storage units, gas heaters, and solar heat pumps.

Electric Storage Units

Electric storage units, though common, fall short when compared to the Quantum 270L Heat Pump. While they function by heating and storing water in a tank, their basic features are no match for the advanced capabilities of the Quantum 270L Heat Pump. The Quantum 270L Heat Pump outperforms these units in terms of energy efficiency, offering up to 70% reduction in operating costs.

Moreover, electric storage units can have environmental implications throughout their lifecycle, including manufacturing, usage, and disposal. On the other hand, the Quantum 270L Heat Pump, an electric storage unit, provides environmental advantages by lowering greenhouse gas emissions and aiding in the preservation of natural resources.

Gas Heaters

Gas heaters, while more cost-effective than electric heaters, still don’t match up to the Quantum 270L Heat Pump in terms of energy efficiency. Gas heaters produce heat through the combustion of gas fuel, which can have environmental implications, including the emission of pollutants like nitrogen dioxide and carbon monoxide. Additionally, their running costs are influenced by various factors such as the size of the house and the type of heater.

In comparison, conventional gas heaters demonstrate lower energy efficiency when compared to heat pump systems such as the Quantum 270L Heat Pump, which is able to achieve notably higher energy efficiency. Thus, when it comes to energy efficiency and eco-friendliness, the Quantum 270L Heat Pump outshines gas heaters.

Solar Heat Pumps

Solar heat pumps, while utilizing renewable energy, have their own set of drawbacks. They extract heat from the ambient air and use a refrigerant and a pump to transfer the heat into the water. However, their efficiency may be reduced in colder climates, and they typically incur higher operating costs compared to the Quantum 270L heat pump hot water system.

On the other hand, the Quantum 270L Heat Pump and solar heat pumps are both energy-efficient choices for water heating. They both provide substantial energy savings when compared to conventional electric resistance hot water systems. But the Quantum 270L Heat Pump is also compatible with solar systems, as demonstrated by systems like the iStore 270L, making it a winner in this comparison.

Maintenance and Support

The simple maintenance process of the Quantum 270L Heat Pump contributes to its longevity and efficiency. Regular maintenance, as per the product’s manual, is important. This includes routine cleaning and servicing, and the replacement of the sacrificial anode rod at least every 5 years. And in case of issues such as leaks, unusual noises, or visible corrosion, there are troubleshooting steps, which may include replacing the anode rod, inspecting for leaks, and addressing any corrosion to ensure the proper functioning of the unit.

Backing up the Quantum 270L Heat Pump is a robust warranty and customer support. It comes with a 5-year warranty on the tank and a 2-year warranty on the electrics and refrigeration components. While the customer support has garnered varied feedback, some customers have expressed satisfaction with the responsive support and efficient repairs.

Regular Maintenance

To ensure peak performance of the Quantum 270L Heat Pump, regular maintenance is vital. This includes the following activities:

  • Clearing debris

  • Inspecting and cleaning air filters

  • Examining the condenser coil for optimal performance

  • Replacing the sacrificial anode rod every 5 years to extend the unit’s longevity and uphold efficiency

Though there is no specified maintenance interval, following regular maintenance procedures and seeking professional servicing as needed can address potential issues and uphold peak performance.

By adhering to regular maintenance, you can extend the lifespan of your Quantum 270L Heat Pump and optimize its efficiency. Failing to do so can result in higher energy costs, potential equipment malfunctions, reduced comfort, health concerns, diminished efficiency, and increased energy usage.

Troubleshooting Common Issues

As with any appliance, potential issues with the Quantum 270L Heat Pump could include:

  • Compressor failure

  • Paintwork deterioration

  • Tank leaks

  • Excessive fan noise

  • Short warranty period

  • Insufficient customer support

However, the Quantum 270L Heat Pump comes with troubleshooting steps for addressing these issues. If there are no evident leaks or malfunctions, the unit may require servicing to rectify refrigerant loss.

When troubleshooting error codes, refer to the respective codes and their meanings, as outlined in the manual. The steps for resetting the Quantum 270L Heat Pump are also outlined in the manual. If the unit is not heating, it may require servicing to rectify refrigerant loss. Remember, it’s always best to consult a professional if you are unsure about any troubleshooting steps.

Customer Support and Warranty

In terms of customer support and warranty, the Quantum 270L Heat Pump holds its own. Here are the details:

  • You can reach the customer support team by dialing their helpline or by sending an email.

  • The Quantum 270L Heat Pump is backed by a 5-year warranty on the tank.

  • It also comes with a 2-year warranty on the electrics and refrigeration components.

If you encounter a problem and need to initiate a warranty claim, it’s advisable to directly contact the manufacturer. They will guide you through the process. Additionally, seeking assistance from your plumber may be beneficial.

Indeed, investing in the Quantum 270L Heat Pump means you’re not only buying a product but also building a relationship based on trust and support.

Real-Life Experiences: Quantum 270L Heat Pump Testimonials

Nothing speaks louder than the voice of experience. The Quantum 270L Heat Pump has achieved high customer satisfaction levels, appreciated for its reliability, excellent user experience, and safety features. Users have conveyed a favorable experience with the performance of the Quantum 270L Heat Pump, highlighting its energy efficiency, robustness, and dependability.

However, like any product, the Quantum 270L Heat Pump has received varied feedback. While some customers have commended the heat pump for its energy efficiency and durability, there have been reservations about its noise levels. But overall, the Quantum 270L Heat Pump stands out with its energy-efficient capabilities in large-scale commercial settings, providing a balanced solution for domestic and commercial hot water requirements while considering environmental impact.

Residential Customers

Many residential customers have been won over by the energy-efficient capabilities of the Quantum 270L Heat Pump. It enhances energy efficiency in residential homes through its ability to operate in ambient temperatures as low as -10°C, its reduced energy consumption due to the absence of a booster element, and its ultra-quiet operation. However, the installation process has garnered varied feedback, with different levels of satisfaction reported.

While the Quantum 270L Heat Pump continues to impress with its performance and eco-friendly features, some residential users have raised concerns including:

  • Compressor failure

  • Paintwork deterioration

  • Tank leaks

  • Excessive fan noise

  • Short warranty period

  • Insufficient customer support

But with regular maintenance and support, the Quantum 270L Heat Pump continues to be a trusted choice for hot water needs in residential settings.

Commercial Clients

Likewise, commercial clients have shown their satisfaction with the Quantum 270L Heat Pump. Its features include:

  • 270 Litre tank capacity

  • Quantum’s Patented Tank Wrap Technology

  • Suitability for average-size families

  • Simplicity of no additional components required

These features make it a popular choice among commercial clients. Moreover, its performance in commercial environments, such as resorts, hotels, motels, caravan parks, office blocks, and mining facilities, has been commendable.

One commercial client testimonial highlights the ‘great service’ they received, particularly noting the swift response to their urgent hot water needs in a new house. This testimonial not only demonstrates satisfaction with the service but also the efficiency of the Quantum 270L Heat Pump.


In a world where the quest for sustainable solutions is paramount, the Quantum 270L Heat Pump emerges as a beacon of energy efficiency and eco-friendliness. With its remarkable features, compact design, high energy efficiency, and eco-friendly attributes, it outshines traditional hot water systems. Whether you’re a residential customer looking for reliable hot water for your family or a commercial client seeking an efficient solution for your business, the Quantum 270L Heat Pump delivers. While it may have its share of critics, the Quantum 270L Heat Pump stands tall as a testament to Quantum’s commitment to delivering quality solutions.

Frequently Asked Questions

How much is a 270L heat pump?

The 270L iStore heat pump costs $2960 fully installed by Hilton Plumbing.

Can I pour hot water on my heat pump?

Yes, you can pour hot water on your heat pump to melt off any snow and ice, but make sure not to use boiling water to avoid damaging the unit.

What is the warranty on the quantum heat pump?

The warranty on the quantum heat pump includes 5 years for the tank and 2 years for the electrics and refrigeration. This information will help you make an informed decision about the product.

What makes the Quantum 270L Heat Pump eco-friendly?

The Quantum 270L Heat Pump is eco-friendly because it utilizes energy-efficient technologies and renewable energy sources, leading to reduced greenhouse gas emissions.

What is the energy efficiency of the Quantum 270L Heat Pump?

The Quantum 270L Heat Pump offers a high level of energy efficiency, as demonstrated by its impressive COP (Coefficient of Performance) for heating.

Brand - Quantum
Model Number - 270-08AC6-290
Volume - 270L
Width - 650mm
Height - 1900mm
Manufacturered In - China
Cylinder/ Heat Exchange Material - Steel
Cylinder/Heat-Exchange Warranty - 5 Years
Noise Level - 48dBa
Avoid Install Next to Sleeping Areas - Yes (Recommend Unit Relocated To Communal Areas or Switched off at Night)
Weight - 135kg
Energy Source - Solar
Wifi Controller Built in or Compatible - No
Built In Timer - No
LED/LCD Status Indicator - No
Coefficient of Performance (COP) - 4.53

If you're in Queensland and considering a heat pump hot water system, look no further than JR Gas & Water. Here's why:

Experience and Expertise: JR Gas & Water has over 10 years of experience in the gas and plumbing industry. Their team of licensed and insured professionals is highly skilled and knowledgeable about all aspects of heat pump installation, maintenance, and repair. They can provide expert advice on the best system for your needs and ensure a smooth installation process.

Quality Products: JR Gas & Water uses only high-quality products from trusted brands to ensure your heat pump hot water system is reliable and efficient. They also offer a range of options to suit different budgets and requirements.

Competitive Pricing: JR Gas & Water offers competitive pricing for their heat pump hot water systems, ensuring that you get a great value for your investment. They also provide a detailed quote upfront, so there are no surprises or hidden costs.

Customer Service: JR Gas & Water is committed to providing excellent customer service. They are always available to answer any questions or concerns you may have and are committed to ensuring your satisfaction.

Local Business: JR Gas & Water is a locally owned and operated business in Queensland. By choosing them for your heat pump hot water installation, you are supporting a local business and contributing to the local economy.

Warranty and Guarantee: JR Gas & Water provides a warranty and guarantee on all their products and services, giving you peace of mind knowing that your system is covered in case of any issues.

Sustainable and Environmentally Friendly: Heat pump hot water systems are a sustainable and environmentally friendly option for heating water. They use renewable energy sources, such as air or ground heat, to heat water, resulting in lower greenhouse gas emissions and reduced energy bills. JR Gas & Water can help you make the switch to a more sustainable and cost-effective solution for your hot water needs.

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A heat pump hot water system is an energy-efficient way to heat water for domestic use. It works by using a heat pump to extract heat from the air outside, then transferring it to the water in a storage tank.

The benefits of installing a heat pump hot water system include lower energy bills, reduced greenhouse gas emissions, and a longer lifespan than traditional hot water systems.

The cost of installing a heat pump hot water system in Australia can vary depending on factors such as the size of the system, the complexity of the installation, and the location of the property. On average, prices range from $2,500 to $5,000.

Yes, there are several government rebates and incentives available for installing a heat pump hot water system in Australia. These include the Small-Scale Technology Certificate (STC) scheme, which provides financial incentives for renewable energy systems, and the Renewable Energy Target (RET) scheme, which aims to increase the use of renewable energy sources.

The installation time for a heat pump hot water system can vary depending on the complexity of the installation and the size of the system. On average, installation can take between 2-3 hours.

Yes, like all hot water systems, heat pump hot water systems require regular maintenance to ensure they are working efficiently and to prolong their lifespan. This includes checking the system's filters, cleaning the coils, and checking the refrigerant levels.

Heat pump hot water systems typically last between 10-15 years, although this can vary depending on the quality of the system, the frequency of maintenance, and the level of usage.

Yes, heat pump hot water systems can be installed in most types of properties, including residential homes, commercial buildings, and apartments.

Yes, installing a heat pump hot water system can have environmental benefits, such as reducing greenhouse gas emissions and helping to conserve natural resources. However, it's important to ensure that the system is installed correctly and that the property has adequate ventilation to avoid any negative environmental impacts.

Choosing the right size heat pump hot water system for your property will depend on several factors, including the number of people in the property, the level of hot water usage, and the climate in the area. A qualified installer can help you determine the right size system for your needs.

Reviews From Our Customers


Great service. We were about to move into a house without hot water! Were able to get to us urgently and have us up and running. Professional, friendly service! Reasonable pricing too.


The JR Gas and Water team was very professional and friendly. They arrived on time and exchanged my hot water system within 2 hours. Will definitely use them again in the future.


Not only is the service incredible, the quality of the work is too! The digital quotes are detailed, so you know exactly what you are paying for (and why). Jarred was prompt, efficient, and highly skilled.


I called JR Gas and Water at 9.30 Saturday morning and he arrived at appointment time 11.30 Saturday morning.
Job complete, waste and packaging removed.
Highly recommend this service.
Super Friendly, very efficient.


I recently contacted JR Gas & Water as I needed a new electric hot water system suppled and installed. Their website is informative and easy to navigate and the quote and booking process very straight-forward. The service I experienced from my initial phone enquiry with Jay all the way through to the punctual and professional installation by Sean was absolutely amazing! The service provided far exceeded my expectations. I highly recommend JR Gas & Water.


Accurate on time and easy to read quotes. They arrived on schedule and we’re in and out with hot water going again in no time. There was no mess left behind it was easy and hassle free


Very informative in helping me choose a hot water system that suited my needs. Competitive prices. Quick and reliable service.Happy with my product and highly recommend this company for your hot water needs


JR Gas and Water were fast, efficient and very reliable. They sent a quote quickly that was itemised and comprehensive. I was able to approve the quote online and they were out the next day to fit the new hot water system. As the family have a very ill family member we were all very grateful. We had tried another service just before this company and they were all over the show with lots of comments about "extras", after providing an initial quote. So glad we changed to JR Gas and Water!


You wont see reviews this good anywhere else.

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