{"product_id":"regency-gas-fireplace-servicing-fault-finding","title":"Regency Gas Fireplace Servicing \u0026 Fault Finding","description":"\u003ch2\u003eRegency Gas Fireplace Service \u0026amp; Repairs\u003c\/h2\u003e\n\u003cp\u003eKeep your Regency gas fireplace operating safely and reliably with professional servicing and fault finding from JR Gas \u0026amp; Water.\u003c\/p\u003e\n\u003cp\u003eWe service and diagnose \u003cstrong\u003eRegency gas fireplaces, gas log fires and gas heaters\u003c\/strong\u003e throughout Greater Brisbane and the Gold Coast.\u003c\/p\u003e\n\u003cp\u003eWhether your fireplace is due for routine maintenance or has developed an operating fault, our licensed gas fitters can inspect the appliance, test its operation and identify faults before further repair work proceeds.\u003c\/p\u003e\n\u003ch2\u003eChoose Your Service\u003c\/h2\u003e\n\u003ch3\u003eRoutine Regency Gas Fireplace Service\u003c\/h3\u003e\n\u003cp\u003eChoose routine servicing when the fireplace is generally operating but is due for inspection and maintenance.\u003c\/p\u003e\n\u003cp\u003eA standard service includes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eVisual inspection of the appliance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eInspection of accessible gas connections\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eBurner inspection\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003ePilot and ignition inspection where applicable\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFlame pattern inspection\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eCleaning of accessible burner components\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eInspection of logs, media and burner area\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOperational testing\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eGas leak testing of disturbed connections\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eBasic safety checks\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eCheck of controls and ignition operation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eGeneral assessment of appliance condition\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAny repair parts or additional rectification work are additional unless specifically included.\u003c\/p\u003e\n\u003ch2\u003eRegency Fireplace Fault Finding\u003c\/h2\u003e\n\u003cp\u003eChoose fault finding where the appliance is not operating correctly or has stopped working.\u003c\/p\u003e\n\u003cp\u003eCommon Regency fireplace faults we can investigate include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eFireplace will not ignite\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003ePilot will not light\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003ePilot lights but main burner will not start\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFireplace starts and then shuts down\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eIntermittent ignition\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eWeak or abnormal flame\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eBurner not operating correctly\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFireplace not responding to controls\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRemote control issues\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eWall switch issues\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFan not operating\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eUnusual noises\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eGas smell\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eExcessive soot\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eBlackening around the fireplace or glass\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eError codes\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eIgnition clicking without lighting\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAppliance regularly requiring resetting\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003ePoor heating performance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFault finding is intended to identify the cause of the problem. Parts and additional repair labour are not automatically included.\u003c\/p\u003e\n\u003ch2\u003eService + Fault Finding\u003c\/h2\u003e\n\u003cp\u003eIf the fireplace is due for maintenance \u003cstrong\u003eand\u003c\/strong\u003e has an operating issue, choose our combined service and fault-finding option.\u003c\/p\u003e\n\u003cp\u003eThe gas fitter can complete the normal service inspection while also diagnosing the reported fault.\u003c\/p\u003e\n\u003cp\u003eThis avoids treating routine servicing and diagnosis as two completely separate visits where both are required.\u003c\/p\u003e\n\u003ch2\u003eGas Fireplace Safety Inspection\u003c\/h2\u003e\n\u003cp\u003eDuring servicing we assess the accessible components of the fireplace and its operation for obvious safety or performance concerns.\u003c\/p\u003e\n\u003cp\u003eDepending on the model and installation, this may include checking:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eBurner operation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003ePilot operation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eIgnition system\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFlame appearance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eGas connections\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAppliance isolation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eCombustion area\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eVisible flue components\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eLogs and media positioning\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eGlass and seals\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eControls\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFan operation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eGeneral appliance condition\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf we identify a condition that prevents the appliance from being safely operated, the fireplace may need to remain isolated until the required repair is completed.\u003c\/p\u003e\n\u003ch2\u003eIgnition \u0026amp; Pilot Problems\u003c\/h2\u003e\n\u003cp\u003eIgnition problems are one of the most common reasons customers book gas fireplace fault finding.\u003c\/p\u003e\n\u003cp\u003ePotential causes can include faults involving:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003ePilot assembly\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eIgnition components\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFlame sensing\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eGas supply\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAppliance controls\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRemote or receiver\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eElectrical components\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eBurner components\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe correct repair depends on the specific fireplace model and the results of onsite testing.\u003c\/p\u003e\n\u003ch2\u003eRegency Remote Control Problems\u003c\/h2\u003e\n\u003cp\u003eSome Regency gas fireplaces use remote controls or electronic receivers to control ignition, flame height, fan operation or temperature.\u003c\/p\u003e\n\u003cp\u003eIf the fireplace does not respond correctly, we can investigate whether the issue appears to relate to the:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eHandheld remote\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eBatteries\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eReceiver\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eWall control\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eIgnition system\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFireplace control system\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eReplacement remotes, receivers or electronic components are additional where required.\u003c\/p\u003e\n\u003ch2\u003eFireplace Fan Faults\u003c\/h2\u003e\n\u003cp\u003eMany gas fireplaces use a fan to distribute warm air into the room.\u003c\/p\u003e\n\u003cp\u003eCommon fan complaints include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eFan not starting\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFan cutting in and out\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eExcessive fan noise\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eReduced airflow\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFan operating differently than expected\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe gas fitter can inspect accessible components and determine whether additional repair or replacement is required.\u003c\/p\u003e\n\u003ch2\u003eSooting or Abnormal Flame\u003c\/h2\u003e\n\u003cp\u003eA gas fireplace should not be ignored if its flame pattern changes significantly or excessive soot develops.\u003c\/p\u003e\n\u003cp\u003ePossible signs requiring inspection include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eHeavy yellow flame\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eUneven burner flame\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eSoot around logs\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eBlackening of the glass\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eBlack marks around the appliance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eUnusual combustion behaviour\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eStop using the fireplace and arrange an inspection if you are concerned about its operation.\u003c\/p\u003e\n\u003ch2\u003eGas Smell From a Fireplace\u003c\/h2\u003e\n\u003cp\u003eIf you can smell gas around the fireplace, stop using the appliance.\u003c\/p\u003e\n\u003cp\u003eWhere safe to do so:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eTurn the fireplace off\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eIsolate the appliance gas supply\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eVentilate the area\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAvoid flames or ignition sources\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eArrange inspection by a licensed gas fitter\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eGas leak investigation may involve testing beyond the fireplace itself where required.\u003c\/p\u003e\n\u003ch2\u003eRegency Gas Log Fire Servicing\u003c\/h2\u003e\n\u003cp\u003eWe can service a range of Regency gas heating appliances including compatible:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eGas log fireplaces\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eInbuilt gas fireplaces\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eGas inserts\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFreestanding gas fireplaces\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eDirect-vent gas fireplaces\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eNatural Gas models\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eLPG models\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eExact servicing and repair requirements vary between models.\u003c\/p\u003e\n\u003ch2\u003eNatural Gas \u0026amp; LPG Regency Fireplaces\u003c\/h2\u003e\n\u003cp\u003eJR Gas \u0026amp; Water can service suitable Regency fireplaces operating on:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eNatural Gas\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eLPG\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe appliance must be configured for the gas type supplied to the property.\u003c\/p\u003e\n\u003cp\u003eGas conversion is not included in a standard service or fault-finding booking.\u003c\/p\u003e\n\u003ch2\u003eReplacement Parts\u003c\/h2\u003e\n\u003cp\u003eWhere fault finding identifies a failed component, replacement parts may be required.\u003c\/p\u003e\n\u003cp\u003ePossible parts can include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eIgnition components\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003ePilot assemblies\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eThermocouples or flame-sensing components\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eGas controls\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFans\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eSwitches\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRemote controls\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eReceivers\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eSeals\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eBurner components\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eParts availability depends on the exact Regency model, age and manufacturer supply.\u003c\/p\u003e\n\u003cp\u003eWe do not guarantee that replacement parts will be available for every older fireplace.\u003c\/p\u003e\n\u003ch2\u003ePlease Have Your Model Details Available\u003c\/h2\u003e\n\u003cp\u003eWhere possible, provide the fireplace:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eModel number\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eSerial number\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eApproximate age\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eGas type\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eDescription of the fault\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAny displayed fault or error code\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePhotos of the appliance and data plate can also help identify the model before attendance.\u003c\/p\u003e\n\u003ch2\u003eWhat's Included?\u003c\/h2\u003e\n\u003cp\u003eThe selected service includes the labour and testing associated with either routine servicing, fault finding, or both depending on the option booked.\u003c\/p\u003e\n\u003cp\u003eStandard attendance does not include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eReplacement parts\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eMajor dismantling\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFlue replacement\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eGas pipe replacement\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eElectrical repairs requiring an electrician\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAppliance replacement\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eGas conversion\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eBuilding work\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eCabinet or wall modifications\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eChimney or roof access requiring specialist equipment\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRepairs to unrelated gas appliances\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdditional work can be quoted once the fault or required repair has been identified.\u003c\/p\u003e\n\u003ch2\u003eFault Finding Does Not Include the Repair\u003c\/h2\u003e\n\u003cp\u003eA diagnostic booking covers the time required to investigate the fault and determine the likely cause.\u003c\/p\u003e\n\u003cp\u003eIf the repair:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eRequires additional labour\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRequires replacement parts\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRequires parts to be ordered\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRequires another trade\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eCannot be completed during the original attendance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ewe will advise what is required before further work proceeds.\u003c\/p\u003e\n\u003ch2\u003eOlder Regency Fireplaces\u003c\/h2\u003e\n\u003cp\u003eOlder gas fireplaces can remain serviceable for many years, but component availability becomes increasingly important as appliances age.\u003c\/p\u003e\n\u003cp\u003eWhere an older fireplace has multiple faults or unavailable components, replacement may sometimes be more practical than extensive repairs.\u003c\/p\u003e\n\u003cp\u003eJR Gas \u0026amp; Water can advise based on the condition of the appliance and the fault identified onsite.\u003c\/p\u003e\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003ch3\u003eDo you service Regency gas fireplaces?\u003c\/h3\u003e\n\u003cp\u003eYes. JR Gas \u0026amp; Water provides servicing and fault finding for suitable Regency gas fireplaces throughout Brisbane and the Gold Coast.\u003c\/p\u003e\n\u003ch3\u003eCan you diagnose a Regency fireplace that won't start?\u003c\/h3\u003e\n\u003cp\u003eYes. Select the \u003cstrong\u003eFault Finding \/ Diagnosis\u003c\/strong\u003e option.\u003c\/p\u003e\n\u003ch3\u003eCan I book servicing and fault finding together?\u003c\/h3\u003e\n\u003cp\u003eYes. If the appliance has a fault and is also due for servicing, choose \u003cstrong\u003eService + Fault Finding\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch3\u003eDo you carry Regency spare parts?\u003c\/h3\u003e\n\u003cp\u003eSome common components may be obtainable, but parts vary considerably between models.\u003c\/p\u003e\n\u003cp\u003eParts are quoted separately where required.\u003c\/p\u003e\n\u003ch3\u003eDo you repair the fireplace during the fault-finding visit?\u003c\/h3\u003e\n\u003cp\u003eMinor issues may sometimes be rectified during attendance where appropriate, but the fault-finding price should not be treated as including all repairs or replacement parts.\u003c\/p\u003e\n\u003ch3\u003eDo you service LPG Regency fireplaces?\u003c\/h3\u003e\n\u003cp\u003eYes, suitable Natural Gas and LPG Regency fireplaces can be serviced.\u003c\/p\u003e\n\u003ch3\u003eWhat if my fireplace smells like gas?\u003c\/h3\u003e\n\u003cp\u003eStop using the appliance and isolate it where safe to do so. A suspected gas leak should be inspected promptly.\u003c\/p\u003e\n\u003ch3\u003eWhat information should I provide when booking?\u003c\/h3\u003e\n\u003cp\u003eThe model number, serial number, gas type and a description of the problem are particularly useful.\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"JR Gas \u0026 Water","offers":[{"title":"Fault Find and Diagnostics \/ Within 20 business days","offer_id":46199237247167,"sku":null,"price":299.0,"currency_code":"AUD","in_stock":true},{"title":"Fault Find and Diagnostics \/ Within 5 business days","offer_id":46199237279935,"sku":null,"price":399.0,"currency_code":"AUD","in_stock":true},{"title":"Annual Service \/ Within 20 business days","offer_id":46199237378239,"sku":null,"price":399.0,"currency_code":"AUD","in_stock":true},{"title":"Annual Service \/ Within 5 business days","offer_id":46199237411007,"sku":null,"price":499.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0049\/3168\/2415\/files\/Regency_GF1500_Fireplace.jpg?v=1728619918","url":"https:\/\/www.jrgasandwater.com.au\/products\/regency-gas-fireplace-servicing-fault-finding","provider":"JR Gas and Water","version":"1.0","type":"link"}